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“Great location, great staff.” 5 of 5 stars
Review of The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
4.5 of 5 Hotel   |   2100 Massachusetts Avenue NW, Washington DC, DC 20008 (Upper Northwest)   |  
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Ranked #36 of 130 hotels in Washington DC
Wenatchee, Washington
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
“Great location, great staff.”
5 of 5 stars Reviewed October 22, 2013

Looking at DC schools this summer and this was a great location right by Dupont Circle. Quiet oasis after sightseeing days. Really helpful staff, clean and beautiful room. Would absolutely stay there again.

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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, October 28, 2013
We are so glad that The Fairfax at Embassy Row was part of an enjoyable experience in Washington, DC. We strive to accommodate our guests at every turn and your kind acknowledgement of our staff will them know what an impact they made. It was a pleasure to welcome you to our hotel and we can’t wait to have you back again soon. Thank you for your review.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

Classic, nice hotel. Restaurant/lounge offerings are a bit lacking. Breakfast buffet is not exciting. If a nearby embassy is having a party, you might feel like there is a party in your room. Polite and friendly staff

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, October 28, 2013
While we’re very happy to hear that our staff fully impressed you during your stay, we are disappointed to learn that the remainder of your stay was not as enjoyable. We do regret any inconvenience you encountered and hope that during any future stays you will not hesitate to let us know if there is anything we can do to make your stay even better. Thank you for your review of The Fairfax at Embassy Row.
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nashville, tn
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 22, 2013 credit card Amex Card Member Review

The location can not be beat. The service was outstanding. The room was comfortable and just as we expected. This hotel was a real treat. Breakfast in the restaurant was delicious and the bar area was inviting and comfortable. I would definitely stay in this hotel again.

Stayed September 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, October 28, 2013
What an excellent review! We’re so glad you took the time to mention our centric location and the warm, inviting atmosphere of The Fairfax Grille & Lounge. It was our pleasure to welcome you as a guest at The Fairfax at Embassy Row and we hope to welcome you back time and time again. Thank you for your review.
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Nyc
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

First off my wife and I went to Washington D.C. To see our son at Georgetown university and booked a room at the Baron Hotel near Dumont Circle. The Baron Hotel was nothing more than a flop house with no parking ,are you kidding no parking and it got worse from there.But I am here to sing the praises of the Fairfax Hotel around the corner from the Baron , I called the Fairfax from the dump room at the Baron and a gentleman named Ertag the front desk manager, when I told him my plight he took such GREAT care of us and could not be more helpful .The Fairfax Hotel Is our new home when in D.C. And I'm talking a beautiful hotel I HIGHLY RECCOMEND THE FAIRFAX HOTEL call Ertag and tell him I recommended you !!.
hotel

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, October 28, 2013
It is certainly wonderful to hear that our staff took such great care of you and that based on your experience, you have made The Fairfax at Embassy Row your home-away-from-home while in DC. Your comments are sincerely appreciated as we are always delighted to learn when our staff and accommodations inspire a return visit. We look forward to welcoming you back very soon and we thank you for your review.
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Princeton, New Jersey
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 21, 2013

I've stayed here probably twenty nights in 2013 and they never acknowledge my return at the desk. I am also a Starwood Preferred member and there is absolutely no advantage here- still have to pay for wireless access and a $2 cup of coffee in the lobby. Beautiful hotel but they nickel and dime you to death here.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, October 28, 2013
Thank you for reaching out to us with your concerns. We would like to clarify that only Starwood Platinum Preferred Members receive complimentary in-room Internet access, and we appreciate your loyalty to our brand. We do apologize that the service levels you have received during your stays have not matched our commitment to stellar customer service and we will be sure to share your review with our staff in order to pre-empt any further occurrences. We would hope to be able to welcome you back and provide you with the exceptional stay that you deserve.
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Kitwe, Central, Zambia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 19, 2013

Lovely and serene with the intimacy of a small hotel once you step out of the busy street, five minutes walk from DuPont Circle - lots of restaurant choices within walking distance. Staff is friendly and eager to lend a hand.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, October 22, 2013
It’s always nice to hear that our staff helped to create an enjoyable experience for our guests and we appreciate you mentioning how helpful our convenient location was during your stay. Thank you for your kind review of The Fairfax at Embassy Row! We look forward to having you stay with us in the future.
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Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 18, 2013

The hotel is situated on a quiet corner in downtown DC. My stay was nice and the staff was friendly. The hotel restaurant was tasty as well. Though it's a big hotel, the setting is intimate. If you're looking for a more lively atmosphere, this isn't the hotel for you. With the Fairfax at Embassy Row, you'll get a lovely, clean, comfortable hotel room and courteous service in a quiet, homey environment.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, October 22, 2013
Having a comfortable place to rest and relax during a busy trip to Washington, DC is always important and we’re pleased that your stay at The Fairfax at Embassy Row provided you with just that. It would be our pleasure to welcome you back for another exceptional stay very soon and we thank you for your review.
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Additional Information about The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Best Value Hotel in Washington DC
#19 Luxury Hotel in Washington DC
#26 Family Hotel in Washington DC
#28 Romantic Hotel in Washington DC
#31 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel 4.5*
Official Description (provided by the hotel):
The Fairfax at Embassy Row Hotel is a luxury accommodation in Dupont Circle by the White House, National Mall, and Lincoln Memorial. We have 259 guest roms, a grand ballroom, and several meeting rooms ... more   less 
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Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

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