Decent, smallish hotel in excellent location, though not does not meet international standards of “luxury”. My room was 828.
1) Outstanding location near Dupont Circle and metro
2) Staff who appear genuinely friendly and helpful
3) Rooms that are clean and well maintained albeit a little small (mine was about 10x15 excluding bathroom and hall)
4) Comfortable beds with nice linens
5) Good selection of soaps and of toiletries for hair and body that are replenished daily.
1) Lobby is essentially a hallway; only two small chairs immediately in front of one bank of elevators- not good place for meeting/socializing
2) Breakfast buffet extremely expensive
3) Shower but no bath in some rooms including mine
4) Hot water temperature dangerously high – at a level where severe scalding with minimum exposure would occur and no temperature guide on shower mixer unit or safe detent position. This is a catastrophe waiting to happen for a child or an elderly person.
5) Internet exorbitant – and have to pay per device. While internet is nominally “free in public areas”, unless you want to sit in the restaurant or squat in the entrance lobby (see #1 above) few such public places are available . A luxury hotel should at least meet the standards of a budget motel chain by providing basic level WiFi in the rooms. By all means charge for high-speed access, but basic connectivity should be treated the same way as a television, sheets, towels and toilet paper and included in the room rate. Perhaps the high internet fees cover the insurance for concern #5
6) Each room contains its own air conditioner unit. Mine was in a ventilated cupboard about 1 foot from the head of the bed. Both compressor start up (KERCLUNK ) and shut down (KERHISSSSSSS) were extremely noisy and when the unit was running there was a constant 120 cycle hum that had me dreaming of giant mosquitos until I was again woken by the compressor turning off. This is not a fault in the compressor, but a flaw in the room design. These units should not be in ventilated cupboards next to a guest’s head.
So, if you bring sleeping pills, a collapsible chair for the lobby and a wireless data plan for your computer, and if you also take care using the hot water, you can safely enjoy the many other genuine benefits this hotel has to offer and turn it into a 4 star experience
- Official Description (provided by the hotel):
- The Fairfax at Embassy Row Hotel is a luxury accommodation in Dupont Circle by the White House, National Mall, and Lincoln Memorial. We have 259 guest roms, a grand ballroom, and several meeting rooms ... more less
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- Also Known As:
- The Fairfax At Embassy Row Hotel Washington Dc
- Westin Washington Dc
- Washington Dc Westin
- Westin Embassy Row