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“Perfectly Located Property with Superior Staff” 4 of 5 stars
Review of The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
4.5 of 5 Hotel   |   2100 Massachusetts Avenue NW, Washington DC, DC 20008 (Upper Northwest)   |  
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Ranked #38 of 130 hotels in Washington DC
San Anselmo, California
Top Contributor
50 reviews 50 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
“Perfectly Located Property with Superior Staff”
4 of 5 stars Reviewed September 12, 2013

The Capitol City is like no other to experience national pride and to witness the numbers of tourists and people in DC for business which creates a range of choices for hotels.

My husband was attending a conference held at the Fairfax Embassy Row which is in the Historic DuPont area next to beautiful diplomatic homes from around the world. The hotel seems focused on business clients rather than tourists -- yet is near a residential area chock full of restaurants, shops, banks, young people, etc.

It has a small but lovely lobby area, a nice restaurant that serves a good quality buffet breakfast @ $30, a credible fitness center, and cozy bar area. Our King Standard faced Mass ave and was spacious enough for my husband who is a "spreader." Though the bathroom was on the small side, the lighting was good and the water pressure excellent. They have Frette towels and quality personal amenities. The bed was comfortable but the down pillows too large for me so i requested a standard size. Decor is traditional and tastefully done and in keeping with the period architecture.

The high points were the excellent staff who seemed to genuinely love their jobs. This was evident in the doormen, housekeeping, food servers and front desk professionals. Quantina, Biji, Samina and Peter are names that come to mind though there were so many others. Everyone was helpful.

I would highly recommend this hotel to anyone staying in DC.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
We sincerely appreciate your kind review and thank you first, for staying with us and second, for sharing how much you enjoyed our dedicated staff, luxurious amenities and beautiful, historic location. It is with great enthusiasm that we cater to each and every one of our guests, and we look forward to welcoming you back for another exceptional stay at The Fairfax at Embassy Row. Thank you for your review.
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839 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
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Ramat Hasharon, Israel
Top Contributor
83 reviews 83 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 11, 2013

This hotel has gone through many changes of orientation and management over the years before acquiring the Luxury Collection icon. In fact it seems to be undergoing some one more transition at present. The bottom line for now s a good hotel, perfectly located for business, restaurants, services. You certainly get good value for the money (especially if you have a corporate rate or some similar arrangement), but its better to moderate your expectations somewhat on Luxury, especially if you are beholden to a European yardstick for luxury. Rooms tend to be nice, convenient and spotlessly clean, fitness center good, bar and restaurant OK, and other services fine. It presents a far superior to many of its competitors in town thanks to its compact size and generally efficient services,

Room Tip: being an SPG Bremen does yield benefits at the hotel.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
Thank you for taking the time to share your experience at The Fairfax at Embassy Row and for mentioning how advantageous being an SPG Member can be. It sounds as if you had the opportunity to take advantage of many of the amenities that make our hotel so wonderful and we’re pleased that you noticed our efforts to continually improve the experience for every one of our guests. It would be our pleasure to welcome you back in the near future and we thank you for your review.
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Minneapolis, Minnesota
Top Contributor
81 reviews 81 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 11, 2013

The hotel is comfortable, clean with lovely service. This is in an historic building and the rooms are understandably small. The location was convenient to both Georgetown as well as the key DC tourist sights (though we did a good deal of walking). Good value for the price.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
How great is it to hear that you were able to enjoy so many of the amazing attractions that make Washington, DC an outstanding place to visit; all while staying at The Fairfax at Embassy Row. We appreciate you letting us know that your stay was comfortable and we hope to welcome you back very soon. Thank you for your kind review.
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Berlin, Germany
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 11, 2013

The hotel is in a great location with easy access to most of Washington. The rooms are comfortable and while big they do not feel oversized. Service and cleanliness is perfect.
Two small gripes: If you are on a low floor you might be woken up by the street or the loading dock noise in the morning. Also the coffee and coffee maker in the room is kind of disappointing.

Room Tip: Try to get at least on the 4th floor.
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
Thank you for staying with us and for writing this kind review. We’re glad you enjoyed all that we have to offer and appreciated our convenient location and comfortable accommodations. We do apologize that certain amenities did not meet your expectations and hope that these inconveniences did not detract from your stay overall. We hope to welcome you back to The Fairfax at Embassy Row for the exceptional stay that you deserve and we thank you for your review.
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West Berkshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 10, 2013

This is a bit of a hidden gem, which I found by accident. I'd say that the positive reviews here mirror my experience. Arrived tired and jet lagged on a Sunday and was immediately made to feel at home in the small lounge just off the lobby area. Being wood paneled with a low ceiling and comfortable chairs it has a "club" feel and is a great place to chill with a drink or a light meal.

Woke up in the middle of the night dehydrated from the flight, went and asked at 1am where I could get some water - two bottles magically appeared: no charge.

The rooms are, as others said, smallish, but elegant and comfortable. If I am staying in DC, this is where it will be.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
It was certainly our pleasure to provide you with the necessary amenities to create the most enjoyable stay for you while in Washington, DC. We’re so pleased that, even if by accident, you chose to stay at The Fairfax at Embassy Row and received an exceptional experience while here. We look forward to welcoming you back again and again and we thank you for your kind review.
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København
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2013

Stayed in this hotel for a conference, and for once enjoyed a hotel with a real history and a "soul". The rooms might not be the biggest in the city, but they are charming and the staff makes you feel more than welcome.

The location is excellent - not to far from the center, but close to beautiful parks and in an upscale part of D.C. Great runnings-trips in the area and within walking-distance from Georgetown and The White House area.

Great bar and a very comfortable bed made this business-trip one of the most enjoyable for quite a while. Keep up the good work!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
It’s always wonderful to hear when our guests appreciate the history, elegance and convenience of The Fairfax at Embassy Row. We’re so pleased that your business trip was made even more enjoyable by our dedicated staff and convenient location. Please come and stay with us again soon and we thank you for your very kind review.
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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 8, 2013

The staff in this hotel are amongst the best I have encountered in the hotel industry around the world. They are truly superb. The staff, like the hotel, are unpretentious, friendly, extremely helpful, and worth much more than what the hotel charges for a room.

I will gladly send all the people I know to this hotel with the certainty that not one will be disappointed. I stayed there six nights and never had a reason to not fully enjoy my hotel experience. The restaurant food is good, room service is timely and delicious but, again, the staff are the ones who really make the difference. All of them, the doorman, the front desk, bell hops, waiters, maids are wonderful. Stay here, you will not regret. Oh, by the way, it's location is easily the best in all of Washington, DC.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 10, 2013
Your review has certainly made us smile and we sincerely appreciate the gracious compliments you have shared with everyone regarding your recent stay at The Fairfax at Embassy Row. We strive to accommodate our guests at every turn and your thoughtful acknowledgement of our staff will let them know how much of an impact their efforts make. It was a pleasure to welcome you as a guest at our hotel and we can’t wait to greet you again as soon as possible! Thank you for your amazing review.
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Additional Information about The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Luxury Hotel in Washington DC
#25 Family Hotel in Washington DC
#27 Romantic Hotel in Washington DC
#31 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel 4.5*
Official Description (provided by the hotel):
The Fairfax at Embassy Row Hotel is a luxury accommodation in Dupont Circle by the White House, National Mall, and Lincoln Memorial. We have 259 guest roms, a grand ballroom, and several meeting rooms ... more   less 
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Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

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