We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfortable, very nice service” 4 of 5 stars
Review of The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

Save Saved
You added The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for rooms, adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
4.5 of 5 Hotel   |   2100 Massachusetts Avenue NW, Washington DC, DC 20008 (Upper Northwest)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Book Early and Save
Ranked #33 of 130 hotels in Washington DC
Minneapolis, Minnesota
Top Contributor
81 reviews 81 reviews
19 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
“Comfortable, very nice service”
4 of 5 stars Reviewed September 11, 2013

The hotel is comfortable, clean with lovely service. This is in an historic building and the rooms are understandably small. The location was convenient to both Georgetown as well as the key DC tourist sights (though we did a good deal of walking). Good value for the price.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
How great is it to hear that you were able to enjoy so many of the amazing attractions that make Washington, DC an outstanding place to visit; all while staying at The Fairfax at Embassy Row. We appreciate you letting us know that your stay was comfortable and we hope to welcome you back very soon. Thank you for your kind review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

875 people have reviewed this hotel

Traveler rating
    430
    305
    87
    35
    18
See reviews for
229
244
68
255
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Berlin, Germany
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 11, 2013

The hotel is in a great location with easy access to most of Washington. The rooms are comfortable and while big they do not feel oversized. Service and cleanliness is perfect.
Two small gripes: If you are on a low floor you might be woken up by the street or the loading dock noise in the morning. Also the coffee and coffee maker in the room is kind of disappointing.

Room Tip: Try to get at least on the 4th floor.
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
Thank you for staying with us and for writing this kind review. We’re glad you enjoyed all that we have to offer and appreciated our convenient location and comfortable accommodations. We do apologize that certain amenities did not meet your expectations and hope that these inconveniences did not detract from your stay overall. We hope to welcome you back to The Fairfax at Embassy Row for the exceptional stay that you deserve and we thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Berkshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 10, 2013

This is a bit of a hidden gem, which I found by accident. I'd say that the positive reviews here mirror my experience. Arrived tired and jet lagged on a Sunday and was immediately made to feel at home in the small lounge just off the lobby area. Being wood paneled with a low ceiling and comfortable chairs it has a "club" feel and is a great place to chill with a drink or a light meal.

Woke up in the middle of the night dehydrated from the flight, went and asked at 1am where I could get some water - two bottles magically appeared: no charge.

The rooms are, as others said, smallish, but elegant and comfortable. If I am staying in DC, this is where it will be.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
It was certainly our pleasure to provide you with the necessary amenities to create the most enjoyable stay for you while in Washington, DC. We’re so pleased that, even if by accident, you chose to stay at The Fairfax at Embassy Row and received an exceptional experience while here. We look forward to welcoming you back again and again and we thank you for your kind review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
København
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2013

Stayed in this hotel for a conference, and for once enjoyed a hotel with a real history and a "soul". The rooms might not be the biggest in the city, but they are charming and the staff makes you feel more than welcome.

The location is excellent - not to far from the center, but close to beautiful parks and in an upscale part of D.C. Great runnings-trips in the area and within walking-distance from Georgetown and The White House area.

Great bar and a very comfortable bed made this business-trip one of the most enjoyable for quite a while. Keep up the good work!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 16, 2013
It’s always wonderful to hear when our guests appreciate the history, elegance and convenience of The Fairfax at Embassy Row. We’re so pleased that your business trip was made even more enjoyable by our dedicated staff and convenient location. Please come and stay with us again soon and we thank you for your very kind review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 8, 2013

The staff in this hotel are amongst the best I have encountered in the hotel industry around the world. They are truly superb. The staff, like the hotel, are unpretentious, friendly, extremely helpful, and worth much more than what the hotel charges for a room.

I will gladly send all the people I know to this hotel with the certainty that not one will be disappointed. I stayed there six nights and never had a reason to not fully enjoy my hotel experience. The restaurant food is good, room service is timely and delicious but, again, the staff are the ones who really make the difference. All of them, the doorman, the front desk, bell hops, waiters, maids are wonderful. Stay here, you will not regret. Oh, by the way, it's location is easily the best in all of Washington, DC.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 10, 2013
Your review has certainly made us smile and we sincerely appreciate the gracious compliments you have shared with everyone regarding your recent stay at The Fairfax at Embassy Row. We strive to accommodate our guests at every turn and your thoughtful acknowledgement of our staff will let them know how much of an impact their efforts make. It was a pleasure to welcome you as a guest at our hotel and we can’t wait to greet you again as soon as possible! Thank you for your amazing review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Randolph, NJ
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 7, 2013

This hotel is without a doubt welcoming and super hospitable. My room was elegant, well appointed, with comfortable bed, small dresser, desk end enough outlets to charge all my electronic gadgets. Staff super friendly, helpful and very well trained. Fresh flowers in the elegant lobby smell great and add to the ambiance. Excellent location. Street P steps away with a number of restaurants. Mass avenue - Embassy Row - lined with beautiful architecture. Rock Creek Park trails in the walking distance. The hotel has an excellent gym. Spacious, airy and well equipped. I counted 5 treadmills, 5 elliptical trainers and a couple of stationary bikes, free weights area. Hospitality extends here as well in the form of water bottles, apples and towels. With all my enthusiasm, I did find a few areas for improvement.
1) Internet in the rooms is charged at $13 a day per gadget. So if you have a smart phone and laptop, you will be charged twice. That is outrageous. So last century. And this policy is not transparent. Not mentioned in the room, where I found long and unnecessary instructions on how to use the phone. When I called from the room to ask, I was not advised of this practice, so I was caught by surprise when I tried to connect the second gadget.
2) For some reason the presence of the spectacular gym is well hidden. No mention of it on the hotel website, not even a word in the folder describing hotel services.
3) Breakfast is super expensive and offers no alternatives within my company's budget of $10.
4) AC unit in my room was very noisy, turning on and off with nocking so loud I thought someone was at the door. I had to turn it off to sleep.

If you are sensitive to noise at night, ask for a room facing the street. Mine faced the courtyard and there was a constant low grade noise from the compressor outside.

Room Tip: If you are sensitive to noise at night, ask for a room facing the street. Mine faced the courtyard a...
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 10, 2013
We’re grateful that you’ve shared not only the areas you enjoyed at The Fairfax at Embassy Row, but also those that you feel we need to pay more attention to. We do understand that certain fees can be frustrating to travelers, so we offer complimentary internet access in all public areas of our hotel for the convenience of our guests. Additionally, the features of our Fitness Center are outlined on our website under the Accommodations/Hotel Features tab. We certainly apologize for any noise disruptions you encountered and will have the A/C unit in your room promptly looked at. Thank you for taking the time to reach out to us and we hope to be able to welcome you back for another comfortable stay very soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norman, Oklahoma
1 review
5 of 5 stars Reviewed September 6, 2013

We stayed for five nights at this hotel over the Labor Day weekend. Everybody from the hotel receptionist to the door men, house keepers, and all of the staff were super polite. The hotel receptionist was very cooperative and she acted as an ambassador for the District of Columbia, welcoming us very pleasantly. We reserved our hotel through a third party, but still she was very nice about changing our king bed room to a double bed room for our two children.(they stayed three nights) All four of us enjoyed the great service of the hotel. The hotel was very clean and had easy access to attractions. We will definitely stay in the same hotel on our next trip to DC.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, September 10, 2013
What a wonderful compliment to learn that you will stay at The Fairfax at Embassy Row on a return visit to Washington, DC. It sounds like you and your family had a wonderful time over the holiday weekend and we appreciate your kind words for our staff. We look forward to welcoming your return and we thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for rooms, adults
Price Your Stay

Been to The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Washington DC
#18 Luxury Hotel in Washington DC
#23 Romantic Hotel in Washington DC
#26 Family Hotel in Washington DC
#31 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel 4.5*
Official Description (provided by the hotel):
The Fairfax at Embassy Row Hotel is a luxury accommodation in Dupont Circle by the White House, National Mall, and Lincoln Memorial. We have 259 guest roms, a grand ballroom, and several meeting rooms ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Starwood, Amex, BookIt.com, Tingo, Travelocity, Priceline, BookingOdigeoWL, Hotels.com, Otel, Venere and HotelsClick so you can book your The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

Owners: What's your side of the story?

If you own or manage The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

;