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“Service and location” 4 of 5 stars
Review of The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

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The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel
4.5 of 5 Hotel   |   2100 Massachusetts Avenue NW, Washington DC, DC 20008 (Upper Northwest)   |  
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Ranked #34 of 130 hotels in Washington DC
Norway
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
“Service and location”
4 of 5 stars Reviewed November 12, 2012

The hotel staff were very friendly, and the location near Dupont Circle was excellent. I'd give it 4.5 if I could.
I had a room facing the street, 2nd floor, and had no trouble sleeping with the window open. The rooms were of decent size - only thing I missed was a bathtub rather than just a gigantic shower. :)
Possible minuses for some:
Very expensive bar, as well as breakfast ($24, before tips).
No seating section in lobby.
You have to pay for wifi (or use the free wifi in the lobby).

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, November 19, 2012
Thank you for taking the time to provide us with your feedback from your recent stay at The Fairfax at Embassy Row. We do appreciate hearing that our staff provided excellent service and that you enjoyed a restful night’s sleep. Please don’t hesitate in the future to let us know of your preferences so that we may provide you with the accommodations that best suit your needs. Please accept our apologies that your stay was not everything that you had anticipated and we would hope to be able to welcome you back for the exceptional stay that you deserve. Thank you for your review.
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875 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
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Plainview
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 11, 2012

The service people were terrific...the room was comfortable,clean,with magnificent paintings of DC...the bar is comforting,room service is right on the food was great...the location can't be beat...and the price was right....

Room Tip: I would think any room is a good room
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, November 19, 2012
It is always our goal to provide our guests with an experience that is second-to-none and it seems we accomplished that during your recent stay. Thank you for your gracious compliments of our staff, accommodations and decor. We will be sure to let them know how much you enjoyed your experience. It would be our pleasure to welcome back to The Fairfax at Embassy Row very soon.
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Boston, Massachusetts
Top Contributor
64 reviews 64 reviews
23 hotel reviews
Reviews in 32 cities Reviews in 32 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 10, 2012

I stayed at this hotel for one night on a short business trip. The location couldn't have been more convenient: about 15 minutes from Regan National, 1.5 blocks from the Metro, on the very charming Embassy row, steps away from Dupont Circle. From the check-in, every single staff member was courteous and helpful. I stayed in a superior room on the 5th floor. Although there was no view, it was quiet, clean and comfortable. The bathroom was modern. I would recommend this place.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, November 12, 2012
It's wonderful to hear when a guest appreciates the charm of the area that surrounds The Fairfax at Embassy Row and its convenience to the rest of Washington, DC. We can't thank you enough for your kind words regarding your stay and for your compliments for our staff. Thank you so much for your recommendation and the great review. We look forward to your next visit and hope that it's soon.
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New Orleans, Louisiana
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 10, 2012 via mobile

I stayed at this hotel for a conference that was at the Hilton. Walking distance to the Hilton. Superior king room was nice but on the smaller side. Very clean. Very comfy beds. Great bathroom! Room service was very helpful with an "order ahead" breakfast option. No noise at all. Only issues were one that this was an older hotel, and so there wifts of mildew. I think my allergies did not take so well to that. Also, it was very warm in our room and our temperature gauge could not do much about it. Hotel staff took a look at it while I was at the conference, but the issue was never resolved. Perhaps it is not something that they have control over, being an older hotel. Overall I really enjoyed my stay though.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, November 12, 2012
It was great to welcome you to The Fairfax at Embassy Row during your recent conference. Please accept our apologies regarding any difficulties you may have experienced and we are working on addressing your concerns. It is nice to hear that you enjoyed a restful night's sleep and took advantage of our convenient room service during your stay. The pleasure would be all ours to welcome you back for another great stay in the future and we thank you for your review.
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Long Beach Island, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 9, 2012

We spent the weekend @ this lovely hotel. Steps away from Dupont Circle and the Metro. Lots of places to eat nearby. The room was very small but well equipped. Not much of a view. We were very busy and did not spend too much time in our room so that was good. Very helpful staff. A very enjoyable stay. We would return.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, November 12, 2012
Thank you for taking the time to share your experience at The Fairfax at Embassy Row with us. With all the area has to offer, we're thrilled that your weekend included a chance to explore and enjoy the wonderful eateries surrounding our hotel. We're looking forward to your return visit and we thank you for your kind review.
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new york, ny
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 8, 2012

I arrived early from NY and they were able to accommodate an early check-in (around noon). Tee Loofa checked me in with a smile. He told me he was in a good mood and that put me in a good mood too! I forgot my iPhone charger and the hotel manager offered me his to use for a couple of hours. Throughout my stay the staff always looking to go out of their way to make sure I was comfortable and happy.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, November 12, 2012
The experience that we wish each of our guest's to have is a personalized and welcoming one and we're thrilled to learn that your stay reflected that goal. It's amazing how infectious a genuine smile can be! Thank you for your kind acknowledgement of our staff and for letting us know how helpful they were during your stay. We will be sure to mention your review to them. It would be our pleasure to welcome you back to The Fairfax at Embassy Row very soon and we thank you for your review.
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Washington, DC
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2012

The room was small and nicely appointed and the service was great.

My husband mentioned we were upgraded to this room becuase of his membership status but it does lead me to wonder what a regular room would have looked like. Our room was small and had a view of the alley. That did not bother us much as we were aware that boutique hotels in the city are usually in older buildings with smaller rooms. the heat in the room did not work that well but we were not freezing. I was able to relax and unwind before our evening out.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel, responded to this review, November 12, 2012
Thank you for choosing to stay at The Fairfax at Embassy Row during your recent getaway in our Nation's Capital! We certainly appreciate your kind comments and are happy to learn that you were able to relax while staying with us. Thank you for alerting us to the temperature issue in your room as we will have our Maintenance Engineers look into it immediately. We look forward to welcoming you and your husband back for another enjoyable stay very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel

Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Washington DC
#19 Luxury Hotel in Washington DC
#24 Romantic Hotel in Washington DC
#25 Family Hotel in Washington DC
#31 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Fairfax at Embassy Row, a Starwood Luxury Collection Hotel 4.5*
Official Description (provided by the hotel):
The Fairfax at Embassy Row Hotel is a luxury accommodation in Dupont Circle by the White House, National Mall, and Lincoln Memorial. We have 259 guest roms, a grand ballroom, and several meeting rooms ... more   less 
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Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

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