Check in was good. Once we got to our room, we saw they gave us a room in the corner of the building near the air vent system. The bathroom shower head falls with the pressure of the water and the only updated portion of the bathroom was the sink & mirror. The toilet clogged several times and we had to adjust the thing inside. The bed was comfortable and they give complimentary Keurig coffee (nice). We only stayed one might, so it was okay for us. Checkout took a very long time. Just when it was our turn, the front desk person asked someone else to approach instead of us. This guy was staying in the penthouse and probably got preference over us because of this. No apology or anything. I wouldn't stay here again and wouldn't have chose this hotel if I knew the service was so poor.
- Official Description (provided by the hotel):
- Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., Our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. Luxury hotel features a collection of rooms and suites with amenities fit for a president. ... more less
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- Also Known As:
- The Madison Hotel Washington Dc
- Madison Washington Dc
- Madison Hotel Washington Dc