Checked in after midnight...told there is no 24/7 in-room dining. Directed to a dated room on the 9th floor, which turned out to be next to the elevator. Returned to the front desk to request a room away from the elevator. Clearly irritated by the request, the front desk clerk gave me a room by the housekeeping supply closet on the 9th floor. I give up. Except then received a call from the front desk clerk that they had a package for me...so I had to return once again to the lobby to collect my package. Even though I come to DC on business a couple of times each month, this is my first and last visit to the Madison Hotel. I look forward to returning to the W where they truly understand the concept of customer service and business travelers.
- Official Description (provided by the hotel):
- Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., Our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. Luxury hotel features a collection of rooms and suites with amenities fit for a president. ... more less
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- Also Known As:
- The Madison Hotel Washington Dc
- Madison Washington Dc
- Madison Hotel Washington Dc