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“Outstanding” 5 of 5 stars
Review of The Hay-Adams

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The Hay-Adams
5.0 of 5 Hotel   |   16th & H Sts. NW, One Lafayette Square, Washington DC, DC 20006 (National Mall)   |  
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Ranked #2 of 133 Hotels in Washington DC
New York
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
“Outstanding”
5 of 5 stars Reviewed September 4, 2012

Our stay at Hay Adams this past August was outstanding. We were in DC for a long weekend. My husband, 6 year old daughter and myself. The staff was incredibly helpful without being at all pretentious. A rare gem.

Room Tip: We chose an inside room because we wanted limited noise at night. It was a perfect choice.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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674 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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English first
Arlington, Virginia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2012

I can not say enough wonderful things about the Hay-Adams staff. I recently got married at the hotel, and the weekend was absolutely perfect! The entire staff was gracious and went above and beyond to accommodate every request and ensure the comfort of our family and friends. It was truly amazing. The rooms are absolutely stunning, you don’t feel like you’re in a hotel! And, the catering staff—wow! Our reception was a dream come true—food was delicious, service was excellent! Alison Okobi and her team were an absolute pleasure to work with and plan our special day!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HansBrulandHA, General Manager at The Hay-Adams, responded to this review, September 11, 2012
Dear Kate S.,

Congratulations! We are thrilled you chose us to make your wedding day special. Thank you for the wonderful comments about our team – they really do go above and beyond to make our guests’ experiences memorable. I will share your comments with our team, who I am certain will be encouraged by your remarks. I hope you will contact me personally for your return to our beautiful property for your anniversary. Thank you again for sharing your experience, and we look forward to serving you in the future.

Sincerely,

Hans Bruland
VP/General Manager
The Hay-Adams
hbruland@hayadams.com
202-638-6600
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Top Contributor
78 reviews 78 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 30, 2012

Hay-Adams is grand and luxurious in everyway. I stayed here as part of a small group holding a meeting at the hotel. Was informed at check-in that I had been upgraded to a "junior suite" - lucky me! The room was large with a seperate seating area, finely furnished, clean and comfortable. I enjoyed the Bose Wave CD player provided with a selection of CD's. Nice touch. Comfortable bed. Bathroom was functional and modern. Public spaces are beautiful and reminiscent of a bye gone era of quality construction and great attention to detail. The view of the White House from the roof top is unique for DC. Front desk staff was professional and helpful. Overall I could not ask for a better experience.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HansBrulandHA, General Manager at The Hay-Adams, responded to this review, September 11, 2012
Dear DineOutOften10,

What a splendid review! The preservation of traditional charm and luxury is a key element in making our hotel very special. And our views truly are the best in the City! I will pass along your thoughtful comments to our team, who will be encouraged by your remarks. We look forward to welcoming you back to our beautiful hotel soon.

Sincerely,

Hans Bruland
VP/General Manager
The Hay-Adams
hbruland@hayadams.com
202-638-6600
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
235 reviews 235 reviews
66 hotel reviews
Reviews in 62 cities Reviews in 62 cities
554 helpful votes 554 helpful votes
5 of 5 stars Reviewed August 21, 2012

This is a "grown-up" hotel although our three children very much enjoy staying here. There is the air of privacy and security and all the staff get to know the guests very quickly. Superb service....I highly recommend a suite interconnecting with a second bedroom for families. I wouldn't stay anywhere else in DC. Highly recommended.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pepin, Wisconsin
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 17 cities Reviews in 17 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 7, 2012 via mobile

Beautiful historic hotel very close to the White House. Short $16.00 cab ride from DCA. The rooms are beautiful and comfortable but the service is what sets this hotel apart from other hotels in the area. The doormen felt like old friends, always willing to help with any request. It is an expensive hotel but you truly get an amazing experience at the Hay Adams. Starbucks is a block and a half away, don't let the long line scare you, it moves very quickly. Stay here if your budget allows, you won't be sorry.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Landenberg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 7, 2012

We stayed at the Hay Adams over the weekend, and were very happy with our stay. I chose the hotel mostly because of its proximity to The Mall, and the overhang for valet parking/unloading. I was traveling with my special needs daughter, who requires a wheelchair, so the latter feature was really a must. The hotel's positive reviews also reinforced my decision. I would love to stay at this hotel again. The staff was friendly and very polite and professional. The hotel itself was beautiful, and had a historic (but not stuffy) feel. Despite the upscale look of the hotel and staff, I felt perfectly comfortable wearing shorts and t-shirts, and I felt my 8 year old was treated very warmly. The hotel really went above and beyond my expectations as far as service. From the moment of our arrival, we were promptly assisted by valet and bell services with our luggage. When we required our car from Valet, it came very quickly, and when we ordered from room service, our food always arrived in well under 30 minutes. I can't recall ever staying at a hotel where the service was so consistently prompt.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montclair, New Jersey, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 6, 2012

...as the second best address in Washington, DC. Every detail is attended to by the finest staff. Lovely architectural features and soothing decor, plus a stunning view from our 8th floor suite. Special thanks to the world's most attentive reservationist, Ms. Gina Pratt, who provided detailed descriptions of the rooms and services available. We could not have been happier and look forward to returning.

Room Tip: If possible speak with the wonderful reservationist, Gina Pratt.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hay-Adams

Address: 16th & H Sts. NW, One Lafayette Square, Washington DC, DC 20006
Phone Number:
Location: United States > District of Columbia > Washington DC > National Mall
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Washington DC
#3 Family Hotel in Washington DC
#3 Romantic Hotel in Washington DC
#8 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Hay-Adams 5*
Number of rooms: 145
Official Description (provided by the hotel):
Welcome to Washington's landmark residence of choice for visitors to our nation's capital. The Hay-Adams, a luxury boutique hotel, is as close as you can get to staying at the White House without a personal invitation from the President. Originally designed in the 1920s as a residential hotel, The Hay-Adams carefully emulates the ambiance of a distinguished private mansion on Lafayette Square. The 145-room boutique hotel in Washington, DC features 21 luxury suites with stunning views of Lafayette Park and the White House. All of our guest rooms exhibit the perfect combination of heritage, luxury, contemporary comfort and technology. Ideally situated in Lafayette Square and steps away from many of Washington D.C.'s famous attractions, The Hay-Adams is the premier destination for leisure and business travelers alike. ... more   less 
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Also Known As:
The Hay-Adams Hotel Washington Dc
Hay Adams Washington Dc

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