Having stayed at Kimpton properties in the past I kinda knew what to expect as far as interesting interiors and good clean accommodation goes, but I have to say the staff and service here is the best I´ve ever seen. They go way beyond the average call of duty and actually make your stay that much better. They are friendly and genuine and will help you with whatever questions or problems you have. I requested a feather pillow and within minutes it was delivered to my door with a big smile and the girl also asked if there was anything else she could help me with. The rooms here are big and although the bathrooms are a little tight it did not cause a problem. Location is great and the restaurant serves really excellent food. A good price for what you get.

Wife and I spoiled ourselves for a weekend at the Madera in the DuPont Circle area. Very nice staff, nice rooms. Definitely ask for the balcony rooms, upper floors if possible, which face the street and have floor to ceiling windows. I understand the rear room have a nice view also, but we didn't see them. We were there on a slow weekend and so were able to both check-in early and leave late. We appreciated that, some places will not allow it even if they have the rooms available and ready. The wine reception was just ok since there is not a lobby to speak of, just a hallway by the front door. The place makes the most of what they have available at a reasonable price.

I'm a member of Kimpton's InTouch loyalty program, which comes with some nice perks. I've stayed at a few of their properties around the US. But, the service I received from the Madera staff tops them all...

First, I received a call from the hotel (can't remember her name) a few days before my arrival as a courtesy call. She wanted to know if there was anything the hotel could do to make my arrival any better? To that I said, yes! I told her that I would be arriving in the evening after a long flight and a little snack and beverage in the room would be nice. She asked what kind of snack would I like. I responded with, how about cheese and crackers with a cold bottle of spring water. She said it would be her pleasure and she closed the call with have a good flight.

Fast forward a few days to my arrival. The hotel lobby is small and shares the space with their Firefly restaurant. But, it's DC and with space a constraint who needs a HUGE lobby. Check in was quick and effecient. The front desk staff used by name many times and made me feel welcomed. Next, off to my room. Good news, the rooms are not like the lobby. Rooms are very large and have a modern whimsical flare. The whimsical flare should have been my first clue to what I'd likely receive as a welcome plate of cheese and crackers. So, what did I receive? Cheesy Goldfish crackers and a cold bottle of Evian water. Classic! It made me smile and tells me the hotel doesn't take themselves too serious. LOVE IT!

Overall the hotel feels old, and from other posts sounds like it was previously an apartment building. Oh well, as long as it's clean, well maintained and service is great...who cares.

If you're in DC and close to Dupont Circle stay at Madera. The service will make you come back again and again.

Stayed at the Madera for a girls weekend get-away. Every year at Christmas time about 4 of my girlfriends get together for what we call a staycation. We all live in the DC metro area, but rarely get to do the things that tourists do. So, at Christmas we book a great area hotel, break out the fancy clothes, make reservations at a high end restaurant, and generally treat ourselves royally!

This year we stayed at the Madera. It is an adorable boutique hotel. The rooms are quite large and lovely. Bathrooms are a bit small, but it is an older building so not unusual. Certainly not a deal breaker. Location near DuPont Circle is perfect. We arrived just in time for the 5 o'clock happy hour with free wine that was held in the lobby. Took great advantage of that :-)
Had a wonderful dinner at the Obelisk (I'll do a review on that soon). On Saturday we had a very nice brunch at the Firefly restaurant which is on-site. We all had a different meal and then we shared a French Toast as a dessert!

All together a wonderful stay......the Madera will not disappoint.