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All 126 Washington DC hotels

Madera, a Kimpton Hotel: Traveler Reviews

3.5 of 5
1310 New Hampshire Ave. NW, Washington DC, DC 20036 (Dupont Circle)
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Madera, a Kimpton Hotel
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Ranked #28 of 126 hotels in Washington DC
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532 reviews from our community

Traveler rating
    280
    178
    47
    21
    6
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Families
84
 
Couples
182
 
Solo
65
 
Business
134
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Great Place! Welcoming Staff! Great Restaurant!”
5 of 5 stars Reviewed November 12, 2012

What a great place to stay in busy D.C. Great place to relax and unwind. Staff is superb. Food at Firefly is wonderful and well priced. Plus, as a vegetarian, I actually had some great choices.

Great to stay in a boutique hotel where things are personal and not cookie-cutter. I look forward to having unique experiences when I travel. Kimpton hotels definitely delivers!

Very enjoyable. Highly recommend.

Room Tip: So nice to have a spacious room with a sofa and a balcony. Truly wonderful!
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kk4travel about Madera, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Madera, a Kimpton Hotel, responded to this review
November 29, 2012
Hello kk4travel, what a great recommendation! Thank you! BIG thank you for being such a fan of the Madera and Kimpton Hotels. Personalized service and unique experiences is what sets us apart. Thanks and see you soon, Modi Ahmed
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Baltimore, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
“Our dogs were as welcome as we were”
5 of 5 stars Reviewed November 11, 2012

Our stay here was a belated birthday gift for me and we took our dogs along as well. The dogs are definitely huge fans since they were greeted with treats and attention, two things they can't get enough of. The room was large and comfortable, although our view was of the HVAC system. However, it was dog ready with bowls and dog beds so the view didn't matter that much to us. We also appreciated being on the second floor which made taking them in and out for walks a simple task. All in all, a very enjoyable stay!

Room Tip: Although we truly appreciated being on a lower level room, we might ask next time for a room with a...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Nancyl50 about Madera, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Madera, a Kimpton Hotel, responded to this review
November 29, 2012
Dear Nancyl50, thanks for staying with us to celebrate your birthday!!! I'm so happy that we were able to make your visit with the dogs special and comfortable for you all. A few treats goes a long with the dogs! Happy belated birthday and please bring the dogs back anytime!! Modi Ahmed General Manager
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Edinburgh
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
“First time in a Kimpton Hotel, won't be the last”
4 of 5 stars Reviewed November 5, 2012

This hotel has a cool, but not too cool, urban vibe. The rooms are stylish and comfortable, with a well stocked mini bar. The bar and restaurant are fun. American comfort food and great cocktails. The wifi is very fast, which is really important or business travellers these days. The staff training must be great because these guys couldn't be more friendly or helpful. Great neighbourhood too.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Benvorlich about Madera, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Madera, a Kimpton Hotel, responded to this review
November 29, 2012
Hello Benvorlich, another happy convert to the Hotel Madera and Kimpton Hotels!!! We're thrilled th location and service exceeded your standards! Thanks for writing a wonderful review, Modi Ahmed General Manager
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Columbia SC
Top Contributor
58 reviews 58 reviews
50 hotel reviews
Reviews in 30 cities Reviews in 30 cities
57 helpful votes 57 helpful votes
“A+ for customer service”
5 of 5 stars Reviewed October 27, 2012

When I arrived by taxi on business travel, I had too much luggage to handle both the entrance doors and my luggage easily by myself. Madera employee Raymond came jogging out to make sure I had help getting in the hotel. Thanks, Raymond. That's a nice way to be greeted! Kiah at the front desk was exceptionally helpful at check-in (and told me she and other Kimpton employees were doing the AIDS Walk in DC today -- go Kimpton!). Both her and Raymond are as good as it gets when it comes to hotel front desk employees. Thank you for your patience, friendliness and hospitality.

My room is very similar to the one I had at The Rouge, another Kimpton property in DC -- layout, size, etc. Location is also A+. I had an easy walk to Hank's Oyster Bar and to Whole Foods. The bathroom is a bit small, but one of the facilities staff told me that room renovations are planned in the near future (and that might affect bathroom size, room layout, etc.). My room was clean and quiet.

I ate at Firefly, the hotel's restaurant, and I was also wowed with customer service there. I sat at a seat in the bar that allowed for a view into the kitchen, which I enjoyed a lot. It was like a real life Top Chef viewing experience. My servers at the bar were attentive but not pesky; they allowed me to taste wines before ordering, advised me with ordering and took A+ care of me. Try the peanut butter ice cream sandwich dessert! Delicious.

With each stay at a Kimpton property, I find myself more wowed with Kimpton hotels, in general. Thank you to Kiah and Raymond and to the bar staff who took such good care of me.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by GamecockGirl for Washington DC
Ask GamecockGirl about Madera, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Madera, a Kimpton Hotel, responded to this review
October 29, 2012
Dear gamecockgirl, we've always felt we were at the top of the class but an A+!? Thank you!!!! I'm so glad every part of your visit, from the room, to the Staff, to the restaurant was a great experience for you. Thank you so much for your review!!! See you soon and Go Cocks!! Modi Ahmed General Manager
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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wouldn't recommend it”
3 of 5 stars Reviewed October 27, 2012

On my last trip to DC a couple of years ago, I stayed at the Palomar, another Kimpton property and was very happy there. In fact, I stayed there twice. Thought I would try another of their hotels on a recent visit a few weeks ago. This time I was very disappointed. The room was tattered: the lamp on the desk had a torn shade and the chair had a big stain on it. In addition, the bathroom was literally a closet with only a tub and toilet. The sink was located on the other side of the bathroom door. For $300+ a night, I expected more. Would not go back there.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Maryanne15 about Madera, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaderaGM, General Manager at Madera, a Kimpton Hotel, responded to this review
October 29, 2012
Dear Maryanne15, I'm so sorry your room quality was not up to yours or our standards. We should have done a better job inspecting your room. We pride ourselves on great service and a comfortable room product. I'm so sorry we fell short of your expectations. I do thank you for your feedback and patience. We will be renovating the Guest rooms in early 2013. We are very excited about this and know the new product will exceed your expectations. Sincerest apologies, Modi Ahmed General Manager
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Additional Information about Madera, a Kimpton Hotel

Also Known As:
Kimpton Washington Dc
Hotel Madera Kimpton
Address: 1310 New Hampshire Ave. NW, Washington DC, DC 20036
Phone Number:
Region: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Onsen Hotels in Washington DC
#17 Business Hotels in Washington DC
#52 Family Hotels in Washington DC
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Madera is an intimate, elegant boutique hotel nestled in Washington DC's historic and fashionable Dupont Circle neighborhood. Within moments of the White House, Georgetown and the city's monuments and museums, this Kimpton Hotel offers personalized service, luxurious amenities and an atmosphere of refined sophistication. The guestrooms are stylishly tranquil, and the gracious and knowledgeable staff genuinely pampers. Conveniently adjacent is the notable Firefly Bistro featuring contemporary American comfort food and a seasonal menu. ... more   less 
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