I cannot say how impressed I was with the service, quality and location of the Madera. The staff greeted us at the curb by name, addressed our children by name, and very efficiently whisked our luggage and our car away. The room was extremely clean and spacious (except the bathroom TINY, but often to be expected in older metro hotels). We had researched to ensure it was bed-bug free -- and it was. On the nightstand was a hand-written note addressed to our kids, next to two huge containers of bubble toys! Room service was affordable, efficient and delicious, and without exception the staff was friendly and eager to help, even with special requests. Fernando took exceptional care of us -- and treated our children like royalty.
The location was great, around the corner from the Dupont Circle metro and close to major roads for easy navigating in the car. Highly recommend!