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“Everything We Hoped For” 5 of 5 stars
Review of Carlyle Suites Hotel

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Carlyle Suites Hotel
3.0 of 5 Hotel   |   1731 New Hampshire Ave NW, Washington DC, DC 20009 (Dupont Circle)   |  
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Ranked #20 of 133 Hotels in Washington DC
West Linn, Oregon
1 review
1 helpful vote 1 helpful vote
“Everything We Hoped For”
5 of 5 stars Reviewed September 12, 2013

I made a 5 night reservation to the Carlyle Suites based on reviews and it really lived up to my expectations.
When I made the reservation the parking was free which was also a selling point however the policy has changed and they now charge $40 a day. They honored the free parking for me which you'd expect so kudos.
The room was spacious and comfortable with a Keurig in the kitchenette. However use bottled water. DC water is not very good.
The staff was very friendly and courteous.
The neighborhood is vibrant and colorful.
Just an all around great experience.
If your planning on sightseeing in DC buy a Metro pass and ride it everywhere. The DuPont Circle metro is a five minute walk with several coffee and breakfast shops on the way.
If you don't eat at Twist the in house restaurant try DuPont Italian Kitchen at the corner of 17th and R streets. Or RAKU on the corner of Q and 19th. One block from the Metro.
If we ever make back to DC Carlyle Suites is at the top of our list for hotels.
All in all a wonderful time.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon A, Front Office Manager at Carlyle Suites Hotel, responded to this review, September 14, 2013
Hello ScottCorinna,
It’s a pleasure for us to hear that we met everything you hoped for during your stay with us. This is what we thrive for, to meet and exceed your expectations. We thank you much for taking the time to share this experience and to recommend this great hotel to the TripAdvisor community. Yes, the Hotel is just very well located, any type of cuisine you might look for can be found in the five blocks radius; The Staff is ready at all time to guide you to the right direction and to make sure you enjoy your travel to Washington DC.
We cannot wait to see you again, send me a message when you are coming back so that I can personally meet you.
Best wishes! Simon Attagba, Front Office Manager
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1,439 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (292)
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Perth, Australia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 9, 2013

Carlyle suites is a beautiful art-deco style hotel located in close proximity to the metro station and about a 20-30 minute walk to attractions such as the White House and the National Mall. The rooms are lovely and spacious, with the benefit of having a small kitchenette with a microwave and fridge as well as cutlery- not to be overlooked when eating take out! However, the real highlight of this hotel is their wonderful staff who are incredibly friendly and helpful. They genuinely seemed to care about their guests happiness. The neighbourhood the hotel is in (as well as most of D.C it seems) is very safe and I felt perfectly safe walking around Dupont circle alone after dark. The only fault I can state with this hotel is that the wifi is quite sketchy. We were only able to obtain a faint signal in certain areas of the room which continuously faded in and out.

Room Tip: If you want to save a few bucks from Dulles airport, catch the bus and then the metro- its quite a d...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon A, Front Office Manager at Carlyle Suites Hotel, responded to this review, September 14, 2013
Manda2053,
We are so happy you enjoyed your stay with us, and took the time to share your experience with TripAdvisor Community. DuPont Circle area is safe to walk around as you mentioned, and the neighborhood being the heart of Embassies, just makes it one of the best places in Washington DC.
Our room’s amenities are perfect for those who want to feel at home away from home cooking their own meals or having a cup of coffee while enjoying a game on our 32” Samsung flat screen TV.
We can’t wait to see you again! Simon Attagba, Front Office Manager
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Chattanooga, Tennessee
1 review
5 of 5 stars Reviewed September 9, 2013

Abou, our front desk host for most of our stay was tremendous. He went above and beyond to make sure our stay was pleasant. He gave great Metro directions, great eatery options and just an overall pleasant personality on the front desk. The overall whole staff was wonderful but a big thanks to Abou!!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon A, Front Office Manager at Carlyle Suites Hotel, responded to this review, September 14, 2013
Dear rjsmith7670,
How better can someone feel to hear your acknowledgement about the outstanding service that Abou provided with you? He was happy to see your review, and comments like yours drive the staff to go above and beyond, making sure the smallest need of our guest is met with satisfaction.
We thank you so much for taking the time to share your experience. We will see you soon!
Simon Attagba, Front Office Manager
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New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2013

This art-deco-style hotel is nestled amid homes and embassies in a quiet area, yet accessible to everything as it's located about a 10-minute walk away from the Dupont Circle Metro. (As an aside, if you're depending on the Metro to get around and going to take 6+ subway trips, invest the $5 cost for the SmarTrip card, as using paper fare cards adds an extra $1 to the cost of each trip. It'll pay after trip #5.)

Room was clean and spacious. Bathroom itself was small, but it's more than made up for with a sitting area where one person can apply makeup, do hair (dryer is located in this area), etc. while the other person showers (another plus in the sitting area, a magnifying mirror on the counter, perfect for grooming). Also liked the "green" toiletries, including the exfoliating bar soap with the hole in the middle and the shampoo & conditioner in biodegradable bottles. Shower gets VERY hot, so no need to turn it all the way up when you hop in to soothe achy muscles after a long day of touring.

While I didn't use it to cook, the efficiency kitchen was clean and had the essentials to make and serve a meal if you wanted to (discovered a supermarket on P street not too far off Dupont Circle. Just pick up a sponge or dishrag to clean dishes, as I did not notice one in the room I was in. FYI - DC also has a 5¢ per plastic bag charge). Also in the kitchen is a Keurig, with Newman's Own K-cups, sugar and powdered creamer.

Bed was firm, yet incredibly comfortable, another delightful treat to come home to after a long day of touring. Pillows are ample. An extra, along with additional bedding, are available in the closet if needed.

Outside, in the lobby, at the front desk and in the halls, staff was incredibly friendly.

My stay here was pleasant, and I'd definitely consider staying here again if I return to DC in the future.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon A, Front Office Manager at Carlyle Suites Hotel, responded to this review, September 14, 2013
Dear RangerAngel,
I agree with you! After a long day of touring, we all deserve a nice treat of comfy bed. Our tempurpedic mattresses are just perfect for the treat. Also, as you mentioned the friendliness of the staff makes this hotel a place to come back to after a long day.
We thank you so much for taking the time to share this with others and we hope to see soon on your next visit to Washington DC.
Simon Attagba, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
1 review
5 of 5 stars Reviewed September 8, 2013

The hotel is located close to the Metro in a very nice area with a lot of different restaurants with out-door serving. The hotel has a great breakfast buffet and our room even had a close to fully equipped kitchen with a table and three chairs.
Finally the most important thing: We have travelled in the states for four weeks and stayed in 14 different hotels of all kinds, but we have never met as friendly a staff as in this hotel. They all without exception treat you like a family from day one!
Highly recommendable

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon A, Front Office Manager at Carlyle Suites Hotel, responded to this review, September 14, 2013
Dear Rolf_HK,
We are very touched! Your comments are just wow and humbly, we want to say thank you for taking the time to share your experience with others. The Staff really enjoy what they do and we want to help them continue doing so, we came to understand that after a long day of touring, you just need a home to come to, and we thrive to welcome you to ours.
We can’t wait to host you again on your next trip to Washington DC!
Sincerely, Simon Attagba, Front Office Manager
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Chattanooga, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2013

This quant hotel is a wonderful place to stay when visiting the nations capital! We were centrally located to the metro and stores that right arond the corner for shopping. When we checked in Abou was absolutely wonderful and helped us with getting to the metro and how to use it. Booking had us listed a double room and Abou quickly gave us what we wanted a king bed!! The entire staff was aways waiting at your every request. The laundry facility downstairs was nice and clean and very reasonable with pricing. It was quite and peaceful and so relaxing during the entire stay. We will be going back in November for our wedding and will bring our family for all of us to stay here!! We were stuck at court due to fire drill that put behind on our check out and i called the hotel to explain and they had no problem assisting us with this issue. If you are looking for a friendly and quite place and a place that feels like home this is it!! OMG the bed was out of this world best sleep ever at hotel!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon A, Front Office Manager at Carlyle Suites Hotel, responded to this review, September 14, 2013
Hello punkin_598,
Congratulation on your upcoming wedding, we are so glad to hear that you had a wonderful stay with us. Please send me an e-mail before you arrive for your wedding in November, I want to be part of your memorable days in Washington DC.
See you in November!
Best Wishes! Simon Attagba, Front Office Manager
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Grants Pass, Oregon
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

This is a charming beautifully decorated hotel a short walk from the Metro at Dupont Circle. We were more than pleased with our room which had 2 beds, a small dinette area with a table and chairs and a beautiful view of the rooftops in the area. The bathroom was very nice as well and nicely updated. The staff was friendly, helpful we enjoyed the humor of Aboo, the outstanding service of houseman, Simon Ortega, front desk help Kamaria, Michelle, Carlos and Bernadette. All these wonderful people made our 5 day stay unforgettable. We conquered the parking issue as it was Labor Day weekend and parking on the street was free for the weekend and Monday. We were on the 8th floor and had no problem with the internet. We enjoyed our stay very much and would highly recommend this hotel for the quiet comfort (fabulous beds and a quiet neighborhoods) and excellent service. I must add that my son used the off-site fitness club which was VERY well appointed and was quite impressed.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simon A, Front Office Manager at Carlyle Suites Hotel, responded to this review, September 14, 2013
Hello CanIseeitall,
We are so happy with all the great comments about the hotel and the way you took time to describe everyone. What I liked the most is when said “All these wonderful people made our 5 day stay unforgettable” yes! this is what we are after, and if you were able to remember all these names, it means a lot to us and we want to continue providing this type of outstanding service that you mentioned to give every guest a memorable stay not only in our hotel but also in our lovely City. Thank you so much for sharing this with others,we will see you soon on your next visit to Washington DC!
Simon Attagba, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Carlyle Suites Hotel

Address: 1731 New Hampshire Ave NW, Washington DC, DC 20009
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Washington DC
#14 Family Hotel in Washington DC
#36 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Carlyle Suites Hotel 3*
Number of rooms: 150
Official Description (provided by the hotel):
Centrally located in fashionable Dupont Circle, Carlyle Suites Hotel in Washington DC offers 170 spacious hotel accommodations complete with full service kitchens, Tempur-Pedic beds, plush duvets and at-home amenities. All rooms feature newly installed flat screen televisions by Samsung, free WiFi, ample closet space and Eco-friendly bath amenities by Natura Resource Sweden. Carlyle Suites Hotel in Dupont Circle is also walking distance to DC's landmark neighborhoods and attractions such as Georgetown, Adams Morgan, U Street and our nations most famous residence - the White House. The DC Metro and famed Dupont Circle fountain is just a short 3 block walk from our DC hotel. Premier dining is within easy reach of the Carlyle Suites Hotel starting with Twist Dupont Restaurant and Lounge located just off our lobby and provides Breakfast, Lunch, Dinner and a very popular Sunday Brunch under a light-filled glass atrium. Come see why we rank in TripAdvisor's top 10 hotels in Washington DC! ... more   less 
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Also Known As:
Carlyle Hotel Washington Dc
The Carlyle Hotel

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