I stayed here with two friends from college for a two night stay this past weekend. None of us had much experience in, or knowledge of, the DC area, and mostly chose this hotel because of other reviews. I wish I could thank every single person who wrote a solid review for this spot, as they were completely accurate!
As a New Yorker, I was shocked at how large the room was. I've stayed in NY hotels that were maybe 1/3 of this space. The kitchen was adorable! Sink, refrigerator, microwave, stove, utensils, cups and plates - you really could not ask for more out of a hotel. Cute little table and chairs surrounded by two large windows with a great view of the pretty scenery - gorgeous brownstones and flowers in bloom.
The hotel has a great old Hollywood feel - the colors and patterns in the lobby and elevators especially reminded us all of the current Gatsby commercials with the black and gold. There's great, jazzy music playing in the lobby as well. When we first checked in our front desk attendant could have been a bit friendlier (though he did check us in early, and later brought my friend out to the parking lot and showed her where to park - and, by the way, free parking?! Seriously?! The lot is small, and first come first serve, but if you can snag a spot it's an incredible value.) but we couldn't really make that comment about anyone else on the staff. Every person we passed was friendlier than the last, which leads me to...DAVE! The absolute best manager I've ever dealt with. He took note of my and my friends confusion when we first left the hotel, and walked us outside to show us exactly where to find the Metro station. Unprompted, he also took it upon himself to point out to us other things nearby that we might need and how to find it. When we came back that night he was talking to another customer outside. He stopped what he was doing, approached us with a big smile, and said "Welcome Home, Girls! We left the lights on for you! Did you have fun? Did you find everything?" I'm not naïve, I'm sure everyone gets this greeting - this is his job. But it's incredibly how far good service goes. To feel incredibly welcome at your hotel in an unfamiliar city, whether it's just a friendly façade or not, goes a long way to making a good stay memorable.
Because we checked in early we were given a handicapped bathroom, which was the only room available (they made us aware of this before we agreed to take the room - we were just so eager to begin our trip that we took it). The only downside to this was the bathroom - it was a good size, but the shower was really just an open stall (no shower curtain or anything) and there was nothing to really keep the water in the designated shower area. We tried to stop it with towels, but a large portion of the bathroom floor was soaked. Once again, we chose to take this room - just wanted to point this out.
If you have the chance, absolutely go the Jazz Brunch downstairs at Twist! The food was excellent, the décor and music make for a lovely, relaxing atmosphere, and the service (as with every other area in the hotel) was impeccable. Unlimited mimosas that they refill practically after every sip? Yes, please.
Lastly, the location!! Unreal! The tree and flower lined streets were adorable (plus, passing embassies on your daily walk doesn't suck!) and it was MAYBE a five minute walk to the Dupont Circle Metro. Within complete and total walking distance were bars, restaurants, the adorable Kramerbooks and Starbucks (this, in particular, was very important to me). The area is great - very vibrant, and busy - you definitely feel safe walking there, even well into the night.
Seriously, I can't imagine why you would ever want to stay somewhere else! Friendliest service I've ever had, perfect location - all for a great value. We could not have been happier to stay, or sadder to leave!
I don't know if this is true for all rooms or if we just lucked out, but we had a fourth floor c...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A big Shut Out to You CB! It was absolutely a JOY to have you and your friends here for the weekend! Everyone from reservations, housekeeping, engineering, TWIST restaurant and all of our Service Hosts in the front of the House simply wanted to say "Thank You for choosing Us" !
Report response as inappropriate
Sincerely, David Trezevant, Resident Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.