I did enjoy staying at this hotel - the bathroom and room were really cozy and wonderful - but the staff seemed to either misplace or make a mess of everything they got their hands on. They lost my reservation modification, re-booked at the wrong rate, and lost a faxed credit card authorization no less than three times. Even calling the front desk was a 10 minute ordeal, as I was routinely transferred FROM the front desk back TO it upon asking for events or the finance department. The maids and bell hops were wonderful; it's just the front desk that needs some major help. For these reasons alone I will not be staying here again... Too much of a hassle.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Amex, Expedia, Tingo, getaroom.com, Travelocity, BookingOdigeoWL, Agoda, Priceline, Hotels.com and Venere so you can book your Capital Hilton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Capital Hilton Hotel Washington Dc
- Hilton Washington Dc
- Washington Dc Hilton