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Capital Hilton: Traveler Reviews

3.5 of 5
1001 16th St NW, corner K Street, Washington DC, DC 20036 (Connecticut Ave/ K Street)
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Capital Hilton
Ranked #68 of 126 hotels in Washington DC
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918 reviews from our community

Traveler rating
    234
    372
    193
    87
    32
See reviews for
Families
166
 
Couples
224
 
Solo
74
 
Business
319
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
The Hague, The Netherlands
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
58 helpful votes 58 helpful votes
“Great location but be aware of the parking fee”
4 of 5 stars Reviewed November 22, 2012

This hotel is in a great location, 2 blocks from the White House and walking distance to many sights. The staff were professional and helpful. Would definitely go back.

Parking at the hotel (valet only) is very expensive though. There are much cheaper options just 2 blocks away.

  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DutchgirlNY about Capital Hilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review
November 26, 2012
We would like to take this opportunity to thank for you for your posting. We always appreciate candid feedback from all of our guests, and we will make sure all of your comments are shared with the Hotel Management.
We hope we will have another opportunity to welcome and serve you at the historic Capital Hilton in the future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mendham, New Jersey
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Okay staff, Not impressed”
2 of 5 stars Reviewed November 21, 2012

Stayed here for business. I had no choice on this one but am often in area. Often stay at other hotels but had last minute booking problems. One employee was honestly very nice. A young lady, I believe, every other person I encountered behaved as though it was the worst experience ever to even smile. Perhaps it was because of holidays. I had the best outlook possible and ended up spending most of my time at another hotel with friends who were visiting at same time. They stopped by and had similar experience. Staff, if you have to work holidays, don't take it out on clientele.

  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mstarstew about Capital Hilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review
November 26, 2012
I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. I hope that next time you are in town, you consider staying with us. Thank you once again for your comments and happy holidays.
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9 helpful votes 9 helpful votes
“Nostalgic. Great Location.”
3 of 5 stars Reviewed November 20, 2012

I stayed here for a quick overnight business trip. As a Hilton Honors member the gym was free. The gym is AMAZING! I think the price to use it is $10-$15. I don't know if I would pay that, but FREE was awesome. The gym is fully equipped and they have nice ice cold face towels infused with basil and herbs. Such a nice touch after a hard day and workout. The hotel rooms are small, but nicely updated. Room service was excellent. Hotel has an older musty smell.....as most old hotels do. If you are a history buff and enjoy old architecture then this hotel would be fun. Room was clean, no view though :( Location is great. Two blocks from the White House. I would stay here again if I needed to, but not my first choice.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 2 more reviews by ToastedBean for Washington DC
Ask ToastedBean about Capital Hilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review
November 27, 2012
Thank you for taking the time to review the Capital Hilton. We are delighted that you enjoyed your visit to the Nation's Capital. We appreciate your comments and we hope to welcome you back to the historic Capital Hilton soon.
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Bloomington, Indiana
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Stayed here several times - good location and accommodation”
4 of 5 stars Reviewed November 20, 2012

This is a handy place to stay in the DC area, especially if you are sight-seeing in the White House/Smithsonian/Mall areas. Good eateries close by and a nice walk to just about anything you want to see. The staff is accommodating and helpful.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask afparker1960 about Capital Hilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review
November 26, 2012
Thank you for taking the time to review the Capital Hilton. We are delighted that our convenient location and friendly staff factored in the success of your visit. We take pride in our product along with our warm and welcoming staff but nothing could make us happier than to hear gracious compliments for our staff and the services they provide to our guests.
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NJ
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great time with our little ones”
4 of 5 stars Reviewed November 18, 2012

We had a nice couple day vacation with our little ones. The service was nice and the location was especially excellent. It was within walking distance to so many things....a few blocks to the White House and several other museums. The hotel staff was great and very friendly. The smell on our floor was a little off putting but otherwise, all was good. The Executive Lounge staff were excellent and made my a.m. and p.m. experience especially enjoyable! Overall good stay!

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask EVE V about Capital Hilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Imane B, Manager at Capital Hilton, responded to this review
November 26, 2012
Thank you for your Tripadvisor review. Your gracious feedback is quite refreshing and very reassuring. We are glad to hear that you enjoyed your stay with us and your visit to the Nation's Capital. We look forward to having the opportunity to welcome you back to the historic Capital Hilton in the future.
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Additional Information about Capital Hilton

Also Known As:
Capital Hilton Hotel Washington Dc
Capital Hilton Hotel
Hilton Washington Dc
Washington Dc Hilton
Address: 1001 16th St NW, corner K Street, Washington DC, DC 20036
Phone Number:
Region: United States > District of Columbia > Washington DC > Connecticut Ave/ K Street , Upper Northwest
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
#59 Family Hotels in Washington DC
#67 Business Hotels in Washington DC
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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