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“Overpriced and behind the times” 2 of 5 stars
Review of The Mayflower Hotel

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The Mayflower Hotel
4.0 of 5 Hotel   |   1127 Connecticut Ave. NW, Washington DC, DC 20036 (Formerly The Mayflower Renaissance Washington DC) (Upper Northwest)   |  
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Ranked #80 of 135 Hotels in Washington DC
Suffolk
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Overpriced and behind the times”
2 of 5 stars Reviewed November 4, 2012

This was a holiday trip from the UK for my wife and myself. We chose the hotel because of it's location and because we wanted a bit of luxury. The welcome at check in was excellent, but then things started to decline. The room small and tired, the restaurant and bar were closed for renovation and the mini bar was locked closed for all but one day because of a fault in the system. The other areas set aside for a bar were often used for functions leaving us with no where to buy a drink on a couple of evenings. We sat on the mezzanine floor one evening and gave up when we were not served or approached for 45 minutes. Not a shining example of US hospitality. The girl at the desk could offer no help. There was no safe in the room. Our coffee was not replaced on the first day at which point we complained. To be fair they took the email seriously and gave us breakfast vouchers as compensation, but all-in-all the hotel was far too expensive for what it offered and living on past reputation.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,611 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (283)
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Fairfax, Virginia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 31, 2012

Thermostat in room cut off around 10pm. We called front desk, around 10:45pm someone showed up with luggage cart to move us. We were in pjs and in bed, we asked for a fan, but after 30 minutes we gave up on that.
Room in OK shape, some esthetic repairs need to be made,carpet corners coming up, TV is really small and you can only see from 1 bed, no swivel for TV.
Room service options are limited and very pricey.
Great location, but next time will sacrifice that and save a little money and have a nicer room at a different hotel.

Room Tip: Ask not to be near any of the outside flagpoles-extremely loud.
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  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanover, New Hampshire
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed October 30, 2012

This was my first time to be a guest in the Mayflower Hotel, so I was excited to stay in such a famous Washington landmark establishment. I was taking part in a weekend "convention" of sorts, so I got the "convention" rate for the room for two nights, making it quite reasonable price-wise.

The check-in process was a little more complicated than it needed to be. I had to spell my last name for the desk clerk several times before it seemed to "click" with him and he typed it correctly into their reservation system. I had booked a king-bed room when making the reservations, but because I arrived at the hotel before the 3 PM check-in time, the room I was booked in was not ready. The desk clerk said he had several queen-bed rooms that he could put me in right away, and I said that that was fine with me, and he put me in one on the 7th floor of the hotel. The room was definitely small and dark, with no view out the small window except to stare at another part of the hotel, at a very close window of a nearby room. I kept the drapes pulled most of the time. But it was comfortable and clean, and the pillows on the bed were unusually comfortable, in my opinion.

The bathroom was small but nicely appointed, with Aveda toiletries provided. Because it was a windowless bathroom, there were visible steam "stains" on the ceiling of the shower/tub. While towels were plentiful, there were no towel racks in the bathroom, so I ended up hanging my bathtowel over the shower rod the first morning, indicating that I would re-use it the next morning.

At a hotel like this, if you are driving your own car, you end up paying a large daily fee for valet parking. Internet/WiFi doesn't come free either, but the service was strong and dependable.

The first night I was there, I took part in a buffet dinner as part of the "convention." There was an appetizer station, two pasta stations, and two carving stations, and two open bars, and a dessert station. The food was good, but nothing extraordinary. It also wasn't particulary abundant, because everything ran out fairly soon. The second night was a formal, sit-down banquet in the beautiful, historic ballroom of the Mayflower. It was a treat to be in such a famous Washington spot, but again, the food was good but nothing extraordinary. The service was professional and attentive from the catering staff.

I splurged on room service for breakfast my first morning there, and while it was outrageously expensive, it was also quite good and abundant, and it was served at the time I specified and the food was still hot and fresh.

Room Tip: I don't really have any tips, but maybe asking for a room that has a "street view" mig...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 27, 2012

We just returned from a 5 night stay here on points. On check-in Trevor and Derek were great. We were early (10am) but still were provided with our requests (high floor, extra pillows, club level) with no problems. After unpacking, had a light lunch on the mezzanine level since the Cafe Promenade (under renovations) won't open until December. Farragut station on same side of street and same block provided easy Metro access to all of DC. Walking to Mall, Dupont Circle all easily done or frequent busses available as well. Being on the club level and a Elite member, we were able to enjoy breakfast (eggs, bacon, bagels, fruit, juices) and hors d'ovuers in the evening which were so substantial that they sometimes substituted for a meal.
Rest of staff friendly, courteous. This hotel was NOT BUILT in the last 5 years so some consideration should be allowed for room size, fixtures, etc. The Queen has stayed here so it has charm and the current staff could not be MORE helpful.

Room Tip: if you're elite, ask for 8th floor toward 16th st for quiet. The front (17th) has the traffic hu...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Urbana, Illinois, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 27, 2012

The location of this hotel is convenient to the White House, monuments, and museums of Washington, DC. Our room was spacious, with a lovely sitting area and a huge bathroom. Everything was clean and welcoming, and the hotel staff were genuinely friendly and helpful. Please note, we left the dogs at home for this trip as visits to the city aren't their favorite; though this hotel does accommodate pets, ours were not present so we cannot comment on that aspect of their service.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 25, 2012

I recently attended a business conference in Washington DC and stayed at the Marriott Mayflower Renaissance. This hotel is one of the grand dames of hotels in the DC area.

If you want to be convenient to a large amount of restaurants and within walking distance to the Washington monuments, you can not get much closer. The variety of near by restaurants is outstanding, and you really get a flavor of DC by walking to them and other places. I would recommend if you are planning to dine at one of the better restaurants in the area make your reservations well ahead of time. DC is always busy. There really is no off season here.

The Mayflower room I had was clean and elegant, but not very large. A suggestion I would make to the hotel is that since many of their visitors are on business, they should have the desk set up to allow watching TV while working. Instead the TV and desk faced opposite directions.

There is no doubt that this hotel gets a large amount of conferences and business travelers.
I would not recommend it for families. The atmosphere is very professional and elegant, but not a good fit for children.

If traveling to DC on business this is a good choice. If bringing family, I would consider other options.

Room Tip: Make area dinner reservations well in advance.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 22, 2012

The front desk was very polite in informing me high floor was not available as requested but hey ! there was a suite waiting for me on the fourth floor ! An awesome upgrade !! Very spacious, the bathroom was probably a bit larger than some guest rooms in DC area. A separete living area with elegent furniture, desk with working area, TV, telephones, a book case with some western classics (!!), two refrigerators, complimentary coffee, tea etc....the bedroom with a Kingbed with everything that a standard guest room would have ....except the closet was half the bedroom size...it was truly an amazing experience....and the following morning the concierge had my choice of newspapers! Impressed hands down!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mayflower Hotel

Address: 1127 Connecticut Ave. NW, Washington DC, DC 20036 (Formerly The Mayflower Renaissance Washington DC)
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#34 Luxury Hotel in Washington DC
#50 Romantic Hotel in Washington DC
#61 Family Hotel in Washington DC
#73 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mayflower Hotel 4*
Number of rooms: 581
Official Description (provided by the hotel):
Listed on the National Register of Historic Places, The Mayflower Hotel, Autograph Collection has been a vibrant social hub in Washington, DC since opening in 1925. Refreshed and contemporary, our historic hotel newly inspires the city for business or pleasure with its premier location on Connecticut Avenue. The Mayflower delights with a timeless luxury found in our sweeping marble lobby, picturesque ballrooms, in-house health club, and luxury-minded guestrooms, offering plush bedding, high-speed wireless internet, and flat screen TV's. Enjoy a culinary delight at our lively American brasserie EDGAR, or step outside to experience the local flavor of Dupont Circle and other nearby attractions. Effortlessly blending historic tradition and modern luxury here in the heart of the nation's capital, The Mayflower Hotel is national treasure not to be missed. ... more   less 
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Also Known As:
Mayflower Hotel Washington Dc
Renaissance Washington Dc
Washington Dc Renaissance
Renaissance Mayflower Hotel
Mayflower Hotel Dc

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