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“Great location, great staff, rooms need some sprucing up” 4 of 5 stars
Review of Palomar Washington DC, a Kimpton Hotel

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Palomar Washington DC, a Kimpton Hotel
4.0 of 5 Hotel   |   2121 P Street NW, Washington DC, DC 20037 (Dupont Circle)   |  
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Special Offer
Free Valet Parking
Ranked #14 of 130 hotels in Washington DC
GreenLeadersGold level
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great location, great staff, rooms need some sprucing up”
4 of 5 stars Reviewed January 6, 2013

You can't beat being on P Street in Dupont for nightlife, metro access, restaurants, atmosphere. And the staff is very helpful and prompt. We've stayed there twice and both rooms were slightly tired, needing some work on doors and paint and lighting and the like. The basics were great: beds and bedding and bathrooms and ventilation all were in good order.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager_9, General Manager at Palomar Washington DC, a Kimpton Hotel, responded to this review, January 9, 2013
Dear rrrosner,
Thank you so much for your feedback and for returning to the hotel. I will be sure to share your comments about the staff with the team. While I am at it; it looks like these poor door jambs and trims are in need of some love. We will get right on it. Take care and see you soon! Stephane
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (466)
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Espoo, Finland
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed January 6, 2013

We chose the Palomar for our stay in DC owing to the good reviews in TripAdvisor and the affordable price. The only good thing in our stay turned out to be that it reminded us that TripAdvisor is not to be trusted unconditionally. It feels almost like we haven't stayed at the same hotel as the majority of the other people reviewing the Palomar.

Everything started to go wrong right during the check in. Apparently the clerk thought it was appropriate to diss the Republicans. As European we don't endorse neither of the major American parties, but still we don't think that this kind of behaviour is appropriate for a hotel receptionist.

The hotel premises seemed a bit shabby, but since the TripAdvisor reviews were so good, we thought the room would be nicer. Well, it wasn't. It was dark, dingy and small with views to a dreary courtyard. In addition to that the room lacked a coffee maker - and any kind of soundproofing. On the table there were a bottle of sparkling wine and a box of chocolates. We thought that they were a welcome present for us, but the letter on the side proved that they were addressed to some other couple for their honeymoon...

Since it was late we went to sleep and decided to reassess the hotel in the morning after the breakfast. Unfortunately, things didn't go any better the next day.

Our reservation included a choice of buffet breakfast or a voucher to be used for the à la carte breakfast. The buffet was the lousiest we have ever seen in a hotel. Everything was either canned (like the fruit salad) or dry (like the bread and the pastries). The selection was extremely narrow. As for the voucher, the value of it was not enough for anything from the menu.

After the breakfast, when leaving our room in order to go for a walk to Georgetown, we closed the door and tried whether it had locked. Luckily, since we noticed that the door would not lock but stayed unlocked instead! If we hadn't tried the door, anybody could have walked into our room and taken our stuff! That was the nail in the coffin for us. We packed our belongings and opted for another hotel.

The Palomar was the first and the last Kimpton hotel for us.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager_9, General Manager at Palomar Washington DC, a Kimpton Hotel, responded to this review, January 9, 2013
Dear HraPormestari,
Thank you so much for your feedback. I am so sorry that we didn't deliver the level of service we are so well known for during your stay this past summer. I will share your review with the team and make sure that we don't repeat such mistakes. If a future trip brings you back to DC, please let me know. I would love the opportunity to set up your visit personally. Best wishes, Stephane
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Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2013

We wanted to stay in the city for a night since we were celebrating a birthday. Hotel Palomar was very close to the Dupont Circle metro station, which was extremely convenient for getting around. Dupont Circle is a great area as well. The staff was incredibly friendly and accommodating. Since we were only staying for one night, we had requested a late check out in advance. Upon arrival the concierge gave us a 2pm check out time, at no extra cost.

Included in the cost was a wine reception, which were unable to attend, but which looked quite popular. The room itself was lovely. Everything was clean and the bed was deliciously comfortable. Just down the block from the hotel is a Starbucks and a lovely little breakfast place. I would definitely go back to this hotel.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager_9, General Manager at Palomar Washington DC, a Kimpton Hotel, responded to this review, January 9, 2013
Dear bribs28,
Thank you so much for a great review and for choosing our hotel to spend the night in the city. What great comments about the staff; thank you. I will be sure to share your feedback with the team. Best wishes, Stephane
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Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 5, 2013

Echo the excellent reviews given by other travellers. Lovely large room with good facilities, friendly and helpful staff who made us feel well looked after. Upon arrival, we were given $50 worth of drinks vouchers for the bar! Free coffee at breakfast and wine reception in the evening. Good location too, midway between Mall and the centre of Georgetown. Would highly recommend.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager_9, General Manager at Palomar Washington DC, a Kimpton Hotel, responded to this review, January 9, 2013
Dear Travel1981_12,
Thank you very much for taking the time to share your review with the world travelers. So happy to read that you enjoyed the extra room offered in our Executive King rooms. Thanks a lot for the great comments about the staff. I will be sure to share your review with the team. We hope to see you again soon. Best wishes, Stephane
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Toronto, Ontario
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 4, 2013

This hotel has a great vibe and manages to be hip while welcoming kids and pets. The room size was amazing - our kids are 12, 10 and 6 and an executive queen room with a cot was very roomy. Our room faced the main street but was still very quiet. Dupont Circle is a great location - restaurants and metro within easy walking distance. Short metro ride to the Mall. Amazing value - the nicest hotel I've stayed at for that price. All staff were fantastic.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager_9, General Manager at Palomar Washington DC, a Kimpton Hotel, responded to this review, January 9, 2013
Dear ddme,
Thank you very much for taking the time to share your recent experience. So happy to read that the entire family had a good time and everyone enjoyed the extra space available in the double queen room. We are looking forward to welcoming you back soon. Best wishes, Stephane
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Washington, District of Columbia, United States
Top Contributor
67 reviews 67 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 4, 2013

Kimpton's Hotel Palomar puts visitors a block from Dupont Circle. Part urban art gallery, part chic boutique hotel, the Palomar is done in comfortable taupe and golden hues with fun splashes of color. Guest rooms are spacious. In the comfy lounge, ask for Joe Bolam, just voted Best Bartender.

Room Tip: Request a room in the top floor facing south for the view
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
toronto
Top Contributor
76 reviews 76 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 3, 2013

A wonderful boutique hotel in a great location. The staff wonderful and the executive king room is one of the best rooms that i have stayed at. large and nicely appointed. The bathroom are a touch small but it does not hurt the overall feelingThis was my first stay at a kimpton but will not be my last. Over the last number of years I have migrated to the boutique style and I do not see going back any time soon. Great location. The health club is a touch small and could use a few more newer machines but was fine

Room Tip: the executive king facing the street on a high floor was great . i would avoid a lower floor as ther...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelmanager_9, General Manager at Palomar Washington DC, a Kimpton Hotel, responded to this review, January 9, 2013
Dear jonToronto,
Thank you so much for your feedback. Love to read that you found our hotel to be a great boutique hotel. Thanks for being a fan. We are looking forward to welcoming you back soon. Best wishes, Stephane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palomar Washington DC, a Kimpton Hotel

Address: 2121 P Street NW, Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Washington DC
#10 Luxury Hotel in Washington DC
#11 Family Hotel in Washington DC
#12 Romantic Hotel in Washington DC
#18 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palomar Washington DC, a Kimpton Hotel 4*
Official Description (provided by the hotel):
Timeless sophistication meets contemporary style at the Hotel Palomar Washington DC. This luxury boutique hotel provides flawless service and exquisite amenities in engagingly innovative surroundings. Located within Washington’s historic Dupont Circle, this Kimpton Hotel and its lively Urbana restaurant are a short walk to Georgetown and the city’s largest concentration of private art galleries, museums, theaters, shops and restaurants. ... more   less 
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Also Known As:
Kimpton Washington Dc

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