We just returned from a 5 night stay. The staff was extremely accommodating and quite forgiving of our naughty little dog. The happy hour was a great way to meet other guests. Besides wine and hot toddies, there were crackers, an assortment of olives and even small pizza bites one night. In the morning we enjoyed coffee, tea and hot chocolate with whipped cream, chocolate curls and mini marshmallows ( a big hit with the kids). There were lots of families and a good mix of couples and singles. Our accommodation was in the Deluxe one bedroom suite on the 6th floor which was quiet facing a parking lot (no view). The bed was extremely comfortable with a light down comforter that I looked forward to every night. It was a relaxing time for all of us and one of the friendliest, well thought out hotels we've stayed at in a long time.