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“Reedemed themselves after a rocky start” 4 of 5 stars
Review of Rouge, a Kimpton Hotel

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Rouge, a Kimpton Hotel
3.5 of 5 Hotel   |   1315 16th St. NW, Washington DC, DC 20036 (Logan Circle/ Shaw)   |  
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Special Offer
Breakfast for $1
Ranked #48 of 133 Hotels in Washington DC
Certificate of Excellence 2014
GreenLeadersPlatinum level
Cary, North Carolina
Top Contributor
154 reviews 154 reviews
27 hotel reviews
Reviews in 52 cities Reviews in 52 cities
57 helpful votes 57 helpful votes
“Reedemed themselves after a rocky start”
4 of 5 stars Reviewed April 9, 2014

My son booked a block of rooms at the Rouge for their nearby wedding. There was a lot of disappointment in how the block booking was handled. Based on that I was prepared to rake the Rouge over the coals. However, the wedding is over and the Rouge staff went over and above to make everyone's stay a great experience. Rooms were generally ready early before normal check-in. They held a wine and cheese party for our guests the day before the wedding. The contracted Sunday brunch in a private room was perfect for a farewell before everyone went home. During the stay the hotel staff was friendly and accommodating. We were treated like special guests the length of our stay. Harold, the front desk manager, is terrific and on top of everything. I highly recommend the Rouge as a fun place to stay. The only negative is there are only two, very slow elevators which are shared by the cleaning staff. At busy times there can be a long wait.

Room Tip: All of the rooms we saw were excellent. You might choose a lower floor so you can take the steps an...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer H, General Manager at Rouge, a Kimpton Hotel, responded to this review, April 14, 2014
Dear JoeH. Thank you for your review. We love special occasions and I am so pleased that we helped to make your son’s wedding more memorable. Thank you for letting everyone know about your great experience.
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1,331 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 9, 2014

We arrived at 12 and valeted the car which was wonderful. Are room wasn't ready yet as we were early but the happily stored our bags and guided us to exactly where we were meeting friends for lunch. When we go back that afternoon we helped ourselves to a glass of wine during the wine hour which was great! Later that night we stopped in the bar and had a quick drink before heading up to our room. I am happy with any hotel bar that stocks hendricks.

Once in the room it was very spacious and far away from the elevator just as I had asked when booking. The bathroom was great and there was a small nook off of it where the bar was. My only complaint is that the pillows were probably the worst I have ever encountered. I am a foam pillow person and my husband a die-hard down pillow guy and both of us loathed these pillows. He was smart enough to find an extra one in the closet (they only put two on the bed) but he said it made no difference.

I would happily stay again, I think next time I will bring my own pillow!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer H, General Manager at Rouge, a Kimpton Hotel, responded to this review, April 14, 2014
Dear MSneezles. Thank you for staying with us! I am thrilled that we were a part of making your trip to DC a success. I am sorry that you didn’t like our pillows. We usually get rave reviews about them and even offer them for sale on our kimptonstyle.com website! Give us a heads up the next time you are in town, I’m sure we can find a comfy pillow that better suits you.
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OK
Top Contributor
53 reviews 53 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed April 7, 2014

This is my 2nd Kimpton property & I came to expect personal service after my first experience with one of their properties. This one delivered! Clean, comfortable & most definitely unique! But of course, red HAS to be a theme in this hotel rouge! We love the personal service & staff truly made this a great time. There was one woman working the front desk who was not as friendly or knoweldgeable as the rest & it was a little frustrating that she could not recommend places to eat or the best way to find a cab at our desired travel time. However, the rest of the staff more than made up for her- giving us extra vouchers for cocktails & breakfast. :) :) :)

The hotel itself is a little bit of a walk from the closest metro stations, but you're in DC- get used to the walk. Plus, it is in an area that is predominately locals, so don't worry about the tourist trap & there are plenty of people on the street who can point you in the right direction if you need something.

We will definitely stay here again & I think I am possibly a Kimpton girl for life!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer H, General Manager at Rouge, a Kimpton Hotel, responded to this review, April 14, 2014
Dear iluv2goaway. Thank you for your review. I am so pleased that you enjoyed your experience at the Rouge and that you found us to be unique, friendly and comfortable at the same time. That’s exactly what we’re going for!
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Miami, Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 2, 2014

They welcome you so nicely, the staff is so professional and sweet. They welcome you with snacks :) The rooms are beautiful, the beds are comfortable and clean, they are big and spacious. There is fresh pizza every morning in the lobby, coffee and tea. The bar is amazing the staff there is amazing too. The girl who bartends is super friendly. Walking distance to mostly everything. This hotel is amazing!

Room Tip: Top floors :)
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Green Features: amazing!!! Everyone is so sweet and caring, dedicated to your needs and so professional. The Rouge simply do it all :)
  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer H, General Manager at Rouge, a Kimpton Hotel, responded to this review, April 7, 2014
Dear Viajem0s. Yes! You can come back anytime! We love to hear when our guests have such a great visit and we are so happy that you enjoyed your experience at the Rouge! Thank you and we look forward to welcoming you back!
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Fort Lee, New Jersey, United States
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 31, 2014

We loved this place. Every time I am in Washington I will stay here. I can't tell you how wonderful the stay was. But will definite stay here every time. Adrienna at the bar...Danielle and Harald atvthe desk. Incredible place. .. loved it

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer H, General Manager at Rouge, a Kimpton Hotel, responded to this review, April 7, 2014
Dear RuthPatterson. “Best Ever” is music to our ears! Thank you for giving our wonderful staff a shout out! We love that you had a great time with us and look forward to welcoming you back.
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Charlotte, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2014

Had a great experience at Hotel Rouge. Front desk staff was friendly and super helpful guiding me around the area. And my room was huge and well appointed. The best part was I checked in during happy hour - couldn't have been welcomed any better! I will definitely stay here again next trip to DC!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer H, General Manager at Rouge, a Kimpton Hotel, responded to this review, March 31, 2014
Dear Julie D. Thank you for taking the time to review your visit to the Rouge and for the great feedback. I am so pleased that you enjoyed our neighborhood, large rooms and complimentary wine reception. We look forward to welcoming you back.
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1 review
5 of 5 stars Reviewed March 29, 2014 via mobile

Very good hotel on walking distance from the Mall (10 minutes) and Dupont Circle.
Very friendly staff who will do anything to make you feel welcome.
Big, comfortable and clean rooms.
The ambiance in the restaurant is very special. Great food.
The manager of the restaurant, Mr. Raimey Juragan, is a very kind person who makes you feel yourself at home immediately.
Once you have been there, you want to come back!

Was this review helpful? Yes 2
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jennifer H, General Manager at Rouge, a Kimpton Hotel, responded to this review, March 31, 2014
Dear Frank v. Thank you for your review and I am pleased that you enjoyed your visit. “Excellent hotel” is exactly what we strive for from every guest experience. Thank you for noticing and we hope you’ll be back during your next visit to DC.
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Additional Information about Rouge, a Kimpton Hotel

Address: 1315 16th St. NW, Washington DC, DC 20036
Phone Number:
Location: United States > District of Columbia > Washington DC > Logan Circle/ Shaw
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Washington DC
#36 Romantic Hotel in Washington DC
#36 Business Hotel in Washington DC
#40 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Rouge, a Kimpton Hotel 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
On Washington DC's historic Embassy Row, Hotel Rouge is a superb luxury boutique accommodation. This Kimpton Hotel is a playful and colorful urban retreat at the doorstep of the city's top cultural and historic attractions. Within blocks of Dupont Circle and near the White House, National Mall and countless museums and galleries, the alluring Hotel Rouge entices with its rejuvenating décor, exceptional service, signature amenities and adjacent Bar Rouge lounge. ... more   less 
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Also Known As:
Kimpton Washington Dc

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