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“Almost perfect” 5 of 5 stars
Review of Park Hyatt Washington

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Park Hyatt Washington
5.0 of 5 Hotel   |   1201 24th Street NW, (at the intersection of 24th & M Streets NW), Washington DC, DC 20037 (Foggy Bottom - GWU - West End)   |  
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Ranked #6 of 133 Hotels in Washington DC
Ohio
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Almost perfect”
5 of 5 stars Reviewed February 20, 2013

Just returned from 4 night stay for wife's birthday. Chose the corner room which is an upgrade.
No need to re-tell of all the wonderful things others say in past reviews as it is an exceptional hotel with the best staff EVER.
I'll just mention the couple items that could be improved that would make it perfect.
The room is a very drab off-white color with plenty of blemishes. The look of the room is very contemporary and it would be amazing with some funky/bright color in the rooms.
Edges of carpet around room all had dust, nothing that an attachment couldn't fix.
Limited storgae for clothes, there are no dressers just hanging area with a few shelves with baskets.
It is loud! Very close to GWU hospital and we felt as we were in an emergency zone with lots of sirens. At times it seemed as if there were no windows it was so loud.
The Blue Duck is great, make sure to get the AAA package that includes breakfast. Our cost for a regular American Breakfast for 2 would have run $80 plus with tax/tip. The restaurant is not really set-up to view food prep, maybe 20% of tables have that view. We had no view of kitchen for the 5 meals we ate.
Really enjoyed our stay and it is so close to great!!

Room Tip: be aware that outside rooms are very noisy.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, February 27, 2013
Dear tdoll,

Thank you for choosing to stay with us this past week for your wife's birthday! I happy to read how much you both enjoyed your visit with the exception of a few small details. Our hotel was designed to be warm and comfortable, paying homage to classic Americana. I will be sure to pass along your feedback to the rest of our team. We hope to welcome you and wife back again soon.

Best,
Renee Eisman
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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974 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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English first
Rockville, Maryland, USA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2013

The staff and accomodations are excellent at the Park Hyatt. My wife and I went for a weekend get away and were pleasantly surprised. The staff at the desk are super polite and helpful. the Bellmen are always on the run making sure to catch the door, grab your bags, or get your car. I will say that the cost for overnight valet parking is way overpriced. It is close to $50 per night with cost and fee?? That was the only downside to an otherwise great stay. Also, Georgetown/M street shopping and restaurants are just a couple of blocks away. We had requested a room upgrade for $100 ahead of time if it was available, but the front desk gave us the upgrade for free since it was a special weekend for us.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, February 27, 2013
Dear Kiemc,

We are delighted to hear how much you and wife enjoyed your recent stay with us, especially the service demonstrated by our front office team! What a nice surprise to be upgraded for your special weekend. It was a pleasure to have you both as guests in the hotel and look forward to welcoming you back again soon.

Best,
Renee Eisman
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington dc
Top Contributor
104 reviews 104 reviews
51 hotel reviews
Reviews in 30 cities Reviews in 30 cities
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed February 15, 2013

Just returned from a visit to this amazing hotel!!! This is truly the place to stay. The location of the hotel is perfect, perfect perfect!! My wife and I enjoyed an easy walk to Georgetown and an easy walk to many amazing areas of D.C. including Dupont Circle. This hotel is all about service, service, service. From the time we entered the gorgeous lobby, staff could not have been kinder or more serving. The hotel made us feel good from the moment we entered. There is a "vibe" of calm and serenity" coupled with excitement. The decor is amazing!! The accomodations are modern and the bedding, linens and amenities are perfect, perfect, perfect. It is a feel good hotel, not stuffy yet the staff all exude the highest level of professionalism. My wife and I rarely eat our dinners at a hotel when visiting in that we like to explore the city but the restaurant at this hotel cannot be missed. We were amazed by watching our dinners prepared in this professional open kitchen where the chefs are proud of what they create. The presentations were magnficent and every server was seasoned and professional. We love the "farm to table" concept for breakfast and it is truly a breakfast to remember. This hotel is wonderful for couples, but it is a wonderful place for conferences and special events. This hotel truly has a "vibe" that would be impossible not to feel. Cant wait to go back!!!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, February 18, 2013
Dear tarbash,

Thank you for sharing an amazing review of our property! Your feedback is very important to us. We love how much you and your wife enjoyed the "vibe" of both of our decor and staff and how you truly felt calm and serene. We want to also thank you for choosing to dine at Blue Duck Tavern. It definitely is great to sit by the kitchen and watch your meal being prepared. We look forward to welcoming you both back again soon.

Best,
Renee Eisman
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 13, 2013

I was planning a special trip for my wife who was being inducted into our alma maters Hall of Fame. I booked the Park Hyatt Washington through Amex's Fine Hotel and Resorts program. Wanting the weekend to be special, I worked with the concierge to arrange for a special gift to be in our room when we arrived (which required several trips to the university's bookstore by the conceirge staff on our behalf), dinner reservations, spa treatment, and limo service. They did not disappoint! The service incredible. We felt as if they already knew us when we got there. The staff gave my wife and I, and our kids, a special welcome tray of champagne, cookies, apple pie, etc. to help celebrate this special occassion. This will be are hotel of choice whenever we are in the Washington DC area. If you need concierge services, ask for Shane. He is the best!!!

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, February 18, 2013
Dear mike0steff,

Congratulations to your wife on her recent induction into the Hall of Fame! Such an incredible accomplishment. We are so happy to read that Shane and our team truly provided your family with a wonderful experience while staying with us. It certainly helps to make a special weekend even more memorable. We look forward to welcoming you all back again soon.

Best,
Renee Eisman
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2013

Pros: Professional, expedient service. Ample room. Loved the bed and linens- not too soft for me! Bath room layout was nice, so were le labo amenities. Delicious breakfast and very good cocktail lounge/tea program. Excellent Food and Beverage in general! Safe and centrally located.

Cons: "Good service" was also slightly robotic. No mirror in bedroom for dressing, full length or otherwise. Not a hotel with views. Beige, generic modern room decor, though I did like open kitchen design in common areas.

Overall, would recommend if you are looking for a no surprises luxury hotel experience. I'd check most of the boxes with a 9 or 10, except personality.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2013

We live an hour outside of DC and enjoy going into town for the occasional weekend getaway. This time we stayed at the Park Hyatt, primarily because we wanted to enjoy a meal at the Blue Duck Tavern. We were highly impressed by both the hotel and the restaurant. The hotel design is just beautiful, and once you walk inside you feel a sense of calm and serenity. The room and bathroom were very sleek and spare but have elegant, upscale finishes. They were not large but extremely comfortable and functional. The staff were wonderful and solicitous. We had one of the top meals we have ever had that night - special thanks to the manager Joe who got us a reservation even though they were pretty much completely booked. The location is just fantastic - just outside of Georgetown and near Rock Creek Park. We will definitely be back!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, February 18, 2013
Dear Jwchin,

Thank you for your recent review of our hotel and Blue Duck Tavern restaurant. It is delightful to read how much you enjoyed both your meal and the service you received. We hope to welcome you back again during next weekend getaway.

Best,
Renee Eisman
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 6, 2013

We have come to expect a high level of service from Park Hyatt and this hotel lived up to our expectations. Even though we visited in Inauguration week, the staff attended rapidly and efficiently to all our requests, and we actually did make several ( a pair of scissors, a tape measure, an extra chair, etc). the hotel was quiet and peaceful throughout, although there was an air of excitement. In addition, each guest staying over the big day received a boxed set of beautiful art cards of Washington scenes, a delightful touch.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, February 10, 2013
Dear Ruth S,

Thank you for sharing feedback on your recent stay with us over the Inauguration. Such a wonderful time to have been in our nation's capital. I am happy to read how much you enjoyed your visit, including the attentive service of our staff, and the specialty note cards you received as a gift. The DC photos on the cards are beautiful. We look forward to welcoming you back again soon.

Best,
Renee Eisman
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Washington

Address: 1201 24th Street NW, (at the intersection of 24th & M Streets NW), Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Washington DC
#5 Luxury Hotel in Washington DC
#7 Romantic Hotel in Washington DC
#10 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Washington 5*
Number of rooms: 216
Official Description (provided by the hotel):
Park Hyatt Washington, located in the fashionable West End Georgetown neighborhood of the nation's capital, combines sophisticated modernism with classic American style. With its Tea Cellar offering rare and vintage tea selections, intimate Spa Room offering an array of services and treatments, redesigned flexible event and meeting space, and celebrated Blue Duck Tavern restaurant, Park Hyatt Washington offers guests a unique experience in the nation's capital. ... more   less 
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Also Known As:
Park Hyatt Washington Hotel Washington Dc
Hyatt Hotel Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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