I have recently returned from a 2 night stay over Christmas at The Park Hyatt DC & honestly, it's the most amazing hotel in Washington & one of the finest hotels in the United States! This stay was just as perfect as any Four Seasons I have ever stayed at- I'm a Huge Four Seasons fan & always will be, but Park Hyatt is an amazing brand & I really love the DC property in Foggy Bottom.
I arrived very late on Christmas night & was still very warmly welcomed by the bell/door team- the young gentlemen that welcomed me was so nice & Crystal, who checked me in, was very gracious & hit all the right notes! Everyone at the Front Desk was amazing- the Front Desk team is sharply dressed & incredibly friendly- every time I passed by, they greeted me warmly & always had a terrific disposition. James in particular was lovely & efficient! Eric in Guest Services was very kind & even on the overnight hours, was always friendly over the phone whenever I placed In Room Dining orders! The Bell/door team is incredible always holding doors open, offering assistance, providing umbrellas when it rained- great crew & very handsome & charming as well! James from In Room Dining was excellent- discreet, calm & very professional when delivering meals to my room. In short- everyone from all levels of the hotel was outstanding! They clearly understand service, which is amazing to experience in a hotel & the Park Hyatt DC does it flawlessly!
I had a Premier Park Room (# 912) & my room was really, really amazing!! I loved every aspect- the wood floor when you first enter, the phenomenal bed with super soft sheets, the complimentary bottled water by the bed, the little wooden box in my bathroom with toothpaste, Q-tips, a nail file, etc., the lovely scent from the Le Labo bath amenities, the lovely little jar of Bath Salts that were heaven, the clean lined, shaker style furniture, the superb bathroom design.....& so much more! it's such a beautiful, calming, room that I hardly left! it's Just that nice! My room was also quiet, with a silent A/C Heating unit that worked perfectly. The room was such an amazing design with a great swivel TV, amazing lighting,- really perfect! Even the hallways are nice! Prior to arrival, I was in contact with Amy at their Concierge Desk & requested to have a Park Hyatt Chocolate Box to be in my room prior to arrival- it was all arranged & the milk chocolate truffles flecked with Sea Salt were so delicious!- thanks Amy!!
I ordered In Room Dining multiple times & the overall presentation, service level, & quality of food is 100% amazing! Some of my favorite dishes are the Crab Cake, Fried Chicken, Iced Green Tea, amazing homemade ice cream, salads, everything was so good!!
The lobby is also stunning with lovely hardwood floors, sleek Apple laptops, & lovely art- everything & everyone is so subtle, modern, chic & stunning!
Thanks for such an amazing stay- it's one I will never forget & I look forward to returning very soon! Hands down, the best hotel in the city & an incredible property!!
Request a Premier Park Room category for an amazing rainwater shower & lovely deep soaking tub.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 3, 2013
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Happy New Year! What an amazing way to start the year by reading your recent review of our property. I have already shared your wonderful comments with the rest of our team, including the front office members who you specifically refer to by name. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back to the nation's capital. In 2014, you will be able to enjoy a Park Hyatt in New York!
Director of Public Relations
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.