This is a very well run hotel. As other reviewers have also noted, the staff are more than just business-like, and are very friendly and helpful. I arrived at 7 a.m. and was given access to my room right away. Excellent restaurant and tea room. The rooms are well appointed. As a small irritant, the basic (free) wifi is slow and appears to cut off at times, even when only using the computer for standard items like e-mails. Overall, a fine place to be in DC.