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“Excellent Service” 5 of 5 stars
Review of Park Hyatt Washington

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Park Hyatt Washington
5.0 of 5 Hotel   |   1201 24th Street NW, (at the intersection of 24th & M Streets NW), Washington DC, DC 20037 (Upper Northwest)   |  
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Walk from the Park
Ranked #9 of 130 hotels in Washington DC
Los Gatos, California
Top Contributor
82 reviews 82 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
“Excellent Service”
5 of 5 stars Reviewed November 30, 2012

My wife and I stayed 5 nights in Novmeber at the Park Hyatt. We received excellent service from all of the staff, parking valet, doorman, reception desk, concergie, restaurant and even engineering when we had some A/C problems that were quickly resolved.

Nice rooms, but a little strangely laid out closet area in the bathroom. Limited to 2 baskets and some shelves for clothing storage,plus hanging area. Living room area could of used a small couch instead of the 3 lounge type chairs.

Food in the Blue Duck restaurant was very good. We ate several breakfasts and one dinner in the Blue Duck.

The hotel is within easy walking distance to Georgetown shops and restaurants. Also the metro is an easy 4 block walk.

Highly recommend.

Room Tip: You probably don't need a car if you are visiting the DC area, unless you need to head out of to...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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792 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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English first
New York City, New York
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed November 28, 2012

Stayed in hotel for a night.
Great service, great room.
Very good location
Food in Blue Tavern just perfect.
Will recommend this hotel
Strongly believe this is best 5 star hotel for you money
Hope to come back soon

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, November 30, 2012
Dear Stasnyc,

Wow! Thank you for sharing such wonderful feedback about your recent stay with us. We are so happy to read how much you enjoyed your visit and dining experience at Blue Duck Tavern. I will certainly share your comments with the rest of our team. We hope to see you again!

Best,
Renee Sharrow
Director of Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 26, 2012

Beautiful hotel! Plenty of room in the room for families with children (small suite with roll away) - very clean. Restaurant (Blue Duck Tavern) is wonderful for breakfast and dinner. Attentive and friendly staff were very helpful. Great location. Mini fridge would have been great to have, but we lived without it. Have stayed at various hotels in DC on previous stays through the years - we will definitely stay here again.

Room Tip: Go for the suite with free breakfast - it's more than worth it.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, November 30, 2012
Dear travelsabit3,

Thank you for sharing your feedback with us. It is a pleasure to hear how much you enjoyed the hotel and your guestroom. We look forward to welcoming you back again!

Best,
Renee Sharrow
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 21, 2012

For a long-term traveler (Hyatt Plat), the Park Hyatt in DC is a great combination of high-end service, great location, and modern, yet homey style.

The furnishings are gorgeous with an eye for detail (Artemide lighting, etc). The products are actually something you want to use (Le Labo - NYC). You get a choice of good morning news - I can get my FT in the AM along with a delicious, fresh complementary morning coffee and tea - no skimping on quality. And the staff - from Mustafa at the door to the room service team - make you feel special and at home. A great place for DC visitors as well as those here on business.

Room Tip: I was in 511 - the odd numbers face an interior courtyard / office building. My room was silent.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, November 30, 2012
Dear skibunnyc,

Thank you for very kind review of our property. It definitely feels like you were right at home during your recent stay with us. We certainly hope you visit with us again, should your travels bring you back to the nation's capital. And thank you for being a loyal Hyatt Gold Passport member. We appreciate your patronage.

Best,
Renee Sharrow
Director of Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 12, 2012

Noisy room - we looked out on an alley. 5 am garbage truck daily. Rooms very sparse (one 'basket'/drawer in the entire room, no coffee makers, 6 cubic inches in fridge - rest is cashbar). Bathroom fan is broken. Deadbolt on door doesn't work. Decor is tasteful if you like minimalistic. Nice people working here. Too pricey for the product.

I think the problem is that I'm a "Gold" member. Hyatt seems to have an excellent "Bait and Switch" program. We stayed in Kuaii at the Grand Hyatt in 2010 - "Oh, I see this is your first visit....." got the red carpet treatment/room upgrade etc t and (of course) jointed the Gold Card program=worst rooms/service ever since. Returned to Grand Hyatt Kuaii and this (DC) Hyatt - it'll be our last Hyatt stay.

  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randolph, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 12, 2012

This hotel is just awesome. The rooms were spacious and well kept. There are so many wonderful things I could say about this hotel I wouldn't know where to start. I would definately recommend this to anyone travelling to the DC area and is looking for a comfortable and elegant place to stay. I cannot wait to return!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 10, 2012

I've stayed at most of the high end hotels in DC and the overall room quality at the Park Hyatt is among the best. Modern, high quality finishings and enough space to work and relax. Not to mention that the Blue Duck Tavern (the in-house restaurant) is my current favorite in DC. Only real negatives for me are that it is hard to find a REALLY quiet room and the exercise area and pool are a long way away from everything else. It's a bit of a trek in a robe and swimsuit to get to the hot tub. Also, I found the wifi internet a bit challenging to stay connected to. Hoping the hotel can solve this one for my next visit.

Room Tip: Ask for Northern rooms further away from M street.
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Park Hyatt Washington

Address: 1201 24th Street NW, (at the intersection of 24th & M Streets NW), Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Washington DC
#7 Luxury Hotel in Washington DC
#8 Romantic Hotel in Washington DC
#16 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Washington 5*
Official Description (provided by the hotel):
Park Hyatt Washington, located in the fashionable West End Georgetown neighborhood of the nation's capital, combines sophisticated modernism with classic American style. With its Tea Cellar offering rare and vintage tea selections, intimate Spa Room offering an array of services and treatments, redesigned flexible event and meeting space, and celebrated Blue Duck Tavern restaurant, Park Hyatt Washington offers guests a unique experience in the nation's capital. ... more   less 
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Also Known As:
Park Hyatt Washington Hotel Washington Dc
Hyatt Hotel Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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