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“Renee & Matt's Weekend Wedding” 5 of 5 stars
Review of Park Hyatt Washington

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Park Hyatt Washington
5.0 of 5 Hotel   |   1201 24th Street NW, (at the intersection of 24th & M Streets NW), Washington DC, DC 20037 (Foggy Bottom - GWU - West End)   |  
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Ranked #6 of 133 Hotels in Washington DC
Certificate of Excellence
Owings Mills, MD
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“Renee & Matt's Weekend Wedding”
5 of 5 stars Reviewed November 2, 2012

All of the staff members of this top-notch hotel are extremely accommodating and courteous! Overall, the hotel is very upscale and wonderful place to stay; and a perfect place to have functions such as my daughter's recent wedding. In particular, both Mr. Ernie Arias, Director of Sales & Marketing; Mr. Michael Deltette, Director of Special Events, were not only very professional, but also helpful with respect to making the wedding a memorable event. Michael was on duty during the wedding, and made sure every least detail with carried out with great precision. Mr. Sebastien Archambault, Executive Chef; and Peter Brett, PH’s outstanding Pastry Chef, prepared a very delicious dinner that was enjoyed by the more than 200 people in attendance. The brunch the following morning was also very excellent, and featured homemade granola made by the Park Hyatt chefs. Plentiful and tasty food was served during the brunch. What is more, the guest rooms were very clean and well stocked with fresh towels, shampoos, body gel, etc. All in all, this hotel is a great place to have an important function such as wedding, etc...or to get away from everything for a few days to relax!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, General Manager at Park Hyatt Washington, responded to this review, November 12, 2012
Dear geogjog,

Congratulations on your daughter's wedding! Thank you for sharing an outstanding review of our Hotel. I am delighted to read that our team created a unique and memorable experience for such a special occassion. We truly appreciate your kind feedback regarding our rooms, cuisine, and service. I will be sure to share your accolades with the team and in particular those you mentioned. Thank you again for choosing Park Hyatt Washington and for sharing your review, I hope to welcome you back as our guest soon.

Regards,
Andrew Davidson
General Manager
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1,107 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Tallinn
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 29, 2012

Stayed during a conference, room was paid by the host. Very friendly, personal welcome. The room was extremely comfortable, quiet, very good blinds. Excellent location, close to amenities, underground, easy access to tourist sights, DuPont circle. Modest gym. They can provide all kinds of extra equipment for free - from coffee machine to fridge (did not try the latter). If you ask for something, they will act very fast. A few minor faults that you can forgive. At check-in they asked which newspaper I would like, but did not bring any on first morning. The housekeeping seemed a little bit abstent-minded. The breakfast too expensive for my budget. But overall - one of the best hotels where I have stayed, very natural, comfortable, but classy feel. If you can afford - recommend highly!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, November 1, 2012
Dear JOI_9,

Thank you for sharing such a wonderful review of our property. I am pleased to read how much you enjoyed our property, including our location. As you experienced, we are central to public transportation, along with shopping, dining and culture. We appreciate you taking the time to share your thoughts and look forward to welcoming you back again.
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Oakville, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2012

My wife and I recently visited DC for our 30th anniversary and stayed at the Park Hyatt. I chose the Park Hyatt because of the many favourable comments posted on Tripadvisor and I must admit they were bang on. The Park Hyatt staff understand what customer service is all about ... whether it was the front desk, concierge, bell men, housekeeping or the restaurant ... the service was excellent. The friendly staff made you feel welcome and they treated us as valued customers. As a nice touch, the front office manager sent us a bottle of champagne for our anniversary. We were particularly impressed with the concierge who would greet us by name as we walked through the lobby.

We stayed in a Premier Deluxe king room and it was spacious, clean and very comfortable. The bathroom (with its rainwater shower) was very impressive. Our room was located away from the main street so it was very quiet. The hotel has a fitness club and an indoor swimming pool. My wife used the pool a couple times and it seemed like her "private" swimming pool as it didn't seem to be heavily used by other customers.

The hotel's restaurant (Blue Duck Tavern) is very nice. As part of our package, we had a daily complimentary breakfast at the restaurant and it was a great way to start the day. We also ate dinner at the Blue Duck one evening and the food and service was excellent.

The hotel is located in a very nice neighborhood near Georgetown and is close to shops, etc. We did a lot of walking in Washington but did take advantage of the complimentary sedan that the hotel offers.

The Park Hyatt is a 5 star hotel so it is a little expensive, however, it's good value for your money and was a great "treat" for our vacation. I would highly recommend this hotel to others.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, November 1, 2012
Dear jmk9999,

First, congratulations on your 30th anniversary! Thank you for letting us be your hosts on your special occasion and for sharing such a wonderful review of our property! I am delighted to hear how much you enjoyed your visit, from your spacious Premier Park Deluxe room to our celebrated Blue Duck Tavern restaurant to the luxury service from all our wonderful staff. I hope your anniversary was the most memorable one yet. We look forward to welcoming you back soon and thank you again!
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New York
Top Contributor
58 reviews 58 reviews
55 hotel reviews
Reviews in 38 cities Reviews in 38 cities
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed October 28, 2012

This is my third stay in this hotel. I love the sandlewood scent throughout and the great stemware they have in the room. Consistently though I find the room service menu limited, particularly on healthy food. This time, the only fish entree available is a $32 sword fish, 4 precious small pieces, and tasteless and overcooked. It was not just grosely over-priced, but it gave someone who dont eat meat practically no choice other than munching on vegetables. It was disapointing. The ordering process was unpleasant as the person taking the order didn't seem to know much and have to ask the kitchen for every question asked.
The dining manager was extremely gracious and offered to cover the dinner cost. However, when I checked out, the dinner bill was still on the final bill. Genuine effort, just one step too short, leaving another impression of much more to be desired.
Additionally, the room I had this time was extremely succesptible to trucks loading and unloading, as early as 7AM in the morning. That was difficult to deal with.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed October 28, 2012

Loved this property--classy service, beautiful design in the rooms, overall calming feeling. This hotel is great for business or pleasure. Absoutely love the bar and restaurant, Blue Duck Tavern. Great location--near Georgetown, shops nearby, Foggy Bottom metro. Highly recommend this hotel!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, November 1, 2012
Dear Jammop,

Thank you for sharing such an amazing review! It is truly a delight to hear how much you enjoyed our hotel. I'm glad to hear that we succeeded with every aspect of your trip by providing luxury service, fine cuisine, comfortable decor and a central location to boot. You seem to know our city very well and I greatly appreciate you being such an advocate of our property! I will be sure to pass along your lovely comments to the rest of our team. Thank you again, and please do come see us soon!
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Merrill, Wisconsin
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 25, 2012 via mobile

This is a very nice hotel, very clean and only blocks from the White House. Shopping, good food, and sights all around. Nice meeting facilities and excellent service make me want to come back again. Very nice restaurant on site. Nice modern hotel on par with other top flight names.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, November 1, 2012
Dear tammykevin,

Thank you for sharing such a wonderful review of our property. I am pleased to read how much you enjoyed our Hotel, including our location. As you experienced, we are central to shopping, dining and culture. I've shared your comments with the team and we are all absolutely delighted that we succeeded in providing you with excellent service during your visit. We hope that you will come back to Park Hyatt Washington again soon!
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 23, 2012

This was meant to be a special stay at a special hotel. And somehow it was. At least when it comes to providing real bad services - and lying. The front desk manager was telling my that the "engineer just left the room to take care of your complaint". Unfortunately, I did not make myself heard on my issue (shower not working properly), because I was promised a idfferent room anyway. But there is no way for the hotel to direct their workes to the right room unless it is miracle or wonder. Judge yourself.
Best Torsten O.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkHyattDC, Public Relations Manager at Park Hyatt Washington, responded to this review, November 1, 2012
Dear Mierscheid,

Thank you for sharing about your recent stay at Park Hyatt Washington. We appreciate your feedback as it helps us to continually improve our service, and to ultimately provide a wonderful experience to our guests. Please allow us to express our sincerest apologies for the inconveniences you experienced during your visit. Your comments are very important to us and have been shared with our Rooms department for further investigation.

We invite you to contact our General Manager, Andrew Davidson, at Andrew.Davidson@hyatt.com, to further discuss the inconveniences you experienced during your stay. We hope that you will allow us the opportunity to better serve you in the future and we look forward to welcoming you back to Park Hyatt Washington.

Best,
Renee Sharrow
Director of Public Relations
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Additional Information about Park Hyatt Washington

Address: 1201 24th Street NW, (at the intersection of 24th & M Streets NW), Washington DC, DC 20037
Phone Number:
Location: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Washington DC
#5 Luxury Hotel in Washington DC
#6 Romantic Hotel in Washington DC
#12 Best Value Hotel in Washington DC
#14 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Washington 5*
Number of rooms: 216
Official Description (provided by the hotel):
Park Hyatt Washington, located in the fashionable West End Georgetown neighborhood of the nation's capital, combines sophisticated modernism with classic American style. With its Tea Cellar offering rare and vintage tea selections, intimate Spa Room offering an array of services and treatments, redesigned flexible event and meeting space, and celebrated Blue Duck Tavern restaurant, Park Hyatt Washington offers guests a unique experience in the nation's capital. ... more   less 
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Also Known As:
Park Hyatt Washington Hotel Washington Dc
Hyatt Hotel Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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