We had an overall good stay at this hotel, but there were a few items that would have made the stay oh that much better. We arrived and unfortunately although check in was 3pm we ended up waiting nearly another hour for our room to be ready. While we waited we enjoyed some desserts and coffee/tea at the hotel which were good. The hotel made that complimentary because we had to wait for our room so that was nice. When we got up to our room we were impressed by the size of the suite and we liked the simplicity of how it was furnished. The shower was really nice although in a suite of that size we were expecting some better finishings. For example there was no double sink although the bathroom itself was quite large (I suppose it's because there is a half bath at the front of the suite by the front door). Additionally some of the wood finishings in the room (near the closet, the bathroom etc.) looked cheap. And the bed was way too low. Seriously, you could never fall off the bed onto the floor because you were already practically on it. The Internet was complimentary but was a snail pace slow and that was the premium service. The food in the restaurant was very nice though, so that was a bonus and it's in a great location not too far from Foggybottom station (walking distance). And the staff service was really quite good as well.