My daughter and I stayed at the Omni Shoreham from July 9-14. After reading reviews I too was a bit nervous. We took the metro to the hotel and had a short walk to the Omni from the Woodley-Park stop. We arrived about 10:00 am and our room was ready. Our room was WONDERFUL. It was clean and spacious. Huge windows, nicely decorated, plenty of space. Our room was in the main section. We had a corner room, king-sized bed. There was a large walk-in closet and plenty of space. The bathroom was large (especially the tub that my 10 year old daughter loved) but not lots of shelf space in the bathroom as others have mentioned. We had plenty of space but my daughter and I don’t tend to have lots of “things”. We didn’t have a spectacular view; it was OK (However, we didn’t spend more than a minute or two actually looking out the windows while in the room.). The AC worked very well and was refreshing after the summer heat. I signed up for the Omni Membership Rewards (on the website) and received complimentary beverages in the morning as well as a daily newspaper. Each day we received what we requested in the time frame requested. We liked that they just left the tray outside the door and gave a little knock and left. (No need to greet someone at your door without having had your coffee!). We requested extra towels our first day and an extra pillow, they were delivered within a few minutes and we were provided extra towels without further requests for our entire stay.
The pool was very nice. Lots of chairs, sun, shade, plenty of space inside and outside the pool. They have a pool bar/snack restaurant open in the afternoons. We ordered drinks (no food), drinks were good.
We ate at Robert’s Restaurant (hotel restaurant) once for lunch. The food was OK. It was pricey but convenient. We didn’t get room service other than the complimentary beverages in the am. EVERYONE that worked at the hotel seemed very friendly, responsive, and helpful. (The one exception would be the concierge desk. On two different occasions we didn’t seem to have the best service.)
There is a restaurant on the corner outside the hotel called, Open City (I think?). We went there for breakfast once; it was very good and reasonably priced. We also stopped one evening and my daughter got a dessert “to go”. Open City seemed to be verrrry busy all day.
We very much enjoyed our stay and would recommend the Omni for others. We would gladly stay again.