We stayed here over New Years and I was pleasantly surprised what a great stay it was. AA Vacations booked our room and screwed up the dates. I called to add a room for our daughter when I found out. They fixed the dates and were great. We got to the hotel early and our room wasn't ready but they called us as soon it was. I can't say enough about how awesome the staff was. The hotel is old but the rooms didn't feel old. They were bigger than I expected. If we stay here again I will ask for a room on the backside, the front side has some street noise. It was a great stay.