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“L'Enfant Plaza Hotel - good choice” 4 of 5 stars
Review of L'Enfant Plaza Hotel

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L'Enfant Plaza Hotel
3.5 of 5 Hotel   |   480 L'Enfant Plaza, Washington DC, DC 20024   |  
Hotel amenities
Ranked #107 of 133 Hotels in Washington DC
A TripAdvisor Member
“L'Enfant Plaza Hotel - good choice”
4 of 5 stars Reviewed October 6, 2005

My husband and I have just returned from a week's trip to DC and Williamsburg - we stayed at the L'Enfant while in the city and it was a good choice for us. We took the 5A bus from Dulles for only $3.00 (thanks to a tip from the tripadvisor DC forum!) to L'Enfant Plaza Station - the final bus stop is about 1/2 block from the hotel entrance. The hotel is very near the Mall and Smithsonian and we were able to walk there easily. For destinations further away, the metro station is right under the hotel. On the floor above the metro is The Promenade, with many shops and cafes. Most are open only during weekday business hours, but Oh's Chinese restaurant and the smaller Oh's cafe across the hall are open extended hours. The hotel's positives: the entire staff was unfailingly polite and helpful; check-in was quick and efficient; and our room on the 12th floor had a fabulous view of the Potomac. The only negative was that the room was in need of redecoration, everything in it was worn and/or stained. The hotel restaurants are a bit high priced (typical of full service hotels) but we ate there several times and the food was good each time. We can hardly wait to visit DC again and get to all the places we didn't have time to see. We'll certainly stay at the L'Enfant again.

  • Stayed October 2005
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,247 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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A TripAdvisor Member
1 of 5 stars Reviewed October 6, 2005

I really wanted to believe the good reviews BUT I now have to agree with the BAD ones, this hotel is NOT a good choice with the exception of loccation. The staff I think is probably what will eventually bury this place in the ground. Bad (APATHETIC) service all around. Hotel is old and needs a lot of work. There was so many rusty spots in the bathroom that really made the experience quite unpleasant. When I first arrived, I moved one of the chairs to the side and YUCK- the floor under the chair had all kinds of food and garbage! As for room service, the order was wrong and I was not even offered to have the order corrected when I brought it to the staff's attention. Food mediocre at best. I asked for a 6:45am wake up call, I got a call at 6:15am. Bed was old and uncomfortable. Very difficult to adjust air temp, choices were very cold or very warm. Lots of noise (like the staff removing room service dishes at midnite). Sorry- won't be back to this hotel!

  • Stayed October 2005, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
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A TripAdvisor Member
4 of 5 stars Reviewed September 27, 2005

We had a 4 night stay at this hotel and had a good time.
Service was very good. On early arrival they said we would need to wait for a room but before we finished checking in one became available.
We got some very nice help with our questions about travel and attractions.
It is so very convenient to everything.
Room appeared clean.Some hanging cracked wall paper in the bathroom ceiling but otherwise good shape. Prompt maid service. no long waits for elevator.
Restaurants are OK but not great for the prices.
Foggy Bottom bar was all smoking area.Would have been good to have a no smoke area too.
We would recommend this hotel and would stay again if in the area.

  • Stayed September 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upstate ny
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 26, 2005

We stayed here for two nights. Overall found the hotel clean and in reasonably good repair. Had a problem initially with our resevation, but not the fault of the hotel--and their staff worked to solve it. We ate at one of the restaurants there and found the food good. All in all, we'd stay there again.

  • Stayed September 2005
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
4 of 5 stars Reviewed August 16, 2005

I read several reviews about this hotel being kid friendly. There were no little perks for the kids. The hotel pool was nice and the conceirge service was good. The rooms were nice an clean and the location was excellent. The front desk staff itself isn't very bright. I had to ask three of them how to get to the Smithonian Meseum. The third guy gave me a print out with a paragraph of written directions. Translated go out the front door turn right and the road runs right into it. None of the elevators work going to the parking garage and aren't expected to be for a couple of months. It's a little over rated but I'd stay there again.

  • Stayed August 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed August 15, 2005

We had 2 rooms for 5 nights in August 2005. The rooms were clean, large, plenty of bathroom amentities, quiet, comfortable, nice views, convenient to Smithsonian and subway, nice pool, and a good bargain at about $125/night on expedia. We used valet since the parking garage elevator was being replaced and we didn't want to carry luggage up. The underground mall offered good snack and fast food options. It's no longer a Loews. We found all the staff to be helpful and courteous, though maybe not as quick at check-in as we would have liked.

  • Stayed August 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South of Boston, MA
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 14, 2005

We stayed June 15-19, '05 first for a 2 day convention, and then cancelled a reservation at the Holiday Inn and stayed the next 2 days because we were so pleased with the hotel, staff and restaurants.

(We had previously seen a very negative review re:the hotel not being up to Loew's standards - the Loew's name had just come off the hotel as it changed ownership - noting rude statff etc. and so we booked the HI in case the stay during the 2 day convention proved out that review)

We arrived on Wednesday about 1 :15pm and did have to wait for our room so we had lunch in the main reataurant...service was good, and all food fresh, well prepared and very good...the prices are typical of hotels, but not overly high. The room was ready at the end of lunch as promised.

Our room was really spectacular; at the conferece rate and then on the weekend at a lowered AAA rate, we had a room that was huge (over 22 X 20) plus additional dressing area with bureau, and a foyer with table and mirror. There was also a small 8x5 area where a rollaway could have been placed if needed. The bathroom was divided into a toilet/bath area and a seperate large sink area. There was even a washer dryer in the bathroom which was out of service but we did not expect or need. There was an iron and board as well as a hairdryer. There was also a TV in the sink area, as well as 2 phones in the room.

The King bedroom included the usual side tables, writing desk, small dining table with chairs and a bench at the foot of the bed. The armoire included an honor bar with extra stock in 2 drawers and a refrig of cold beverages..also TV and bureaus.

The pool on the roof was a great spot for a swim and included a lifeguard, towels, plenty of loungers and charirs, a bar and a BBQ with a small but adequate menu. There could have been a few umbrellas as there is no shade as the plantings are small.

The entire hotel was spotless and well-maintained. The staff was polite, often friendly, and all were attentive. One night I did have to call twice for a breakfast menu because the maid forgot to leave one. Housekeeper did apologize when she discovered I had to call twice and the menu then arrived most promptly.

We frequented the main dining room for dinner as a group of six one night, also had lunch 2 more times, stopped in the martini bar once and had drinks and small bites late one afternoon in the regular bar...drinks were perfect as ordered, food was fresh, good and service was attentive. Breakfast from room service were exactly on time, generous and delicious. Yes, there is an 18% SC and a 2.50 del charge but it is so stated on the order sheet. There was also a "coffee and" bar set up every morning in the lobby if one decided to grab and go.

The train station is located 1.5 blocks away and if you are located on the Smithsonian side of the building, you might hear it (no big deal at all)but I wouldn't have traded our huge room for anything. The hotel is located 2 short blocks from the main Smithsonian and the Mall. It is also located right on top of the metro system at (naturally) at the L'Enfant Station exit...so entirely convenient as the Metro is easy to use and connects to everything one wants to see in DC.

We went to Georgetown by cab one night but returned via the metro. The station/plaza below is full of shoppes with lots of fast food places but they do close once the commuters from offices nearby are gone...not sure exactly what time, though.

There is a large (for an in-town hotel) grassy area in front of the hotel and stroll ing area around the perimeter ; nice for a stroll at night without actually being out on the street as this area is one level up from the street and private to the hotel.

The only negative comment I would offer at all is that sometimes the telephone operators were confused; encountered this once when we were there, and on 3 calls to make the reservations 2 months prior (got bounced around, put on hold, finally told I could not make a reservation for a conference unless I spoke to the conference staff and they were out on the weekends(!). )

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about L'Enfant Plaza Hotel

Address: 480 L'Enfant Plaza, Washington DC, DC 20024
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #107 of 133 Hotels in Washington DC
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — L'Enfant Plaza Hotel 3.5*
Number of rooms: 370
Official Description (provided by the hotel):
A homey and comfortable hotel within walking distance of major attractions. ... more   less 
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Also Known As:
Hotel l Enfant Plaza
Lenfant Plaza Hotel
l Enfant Plaza Hotel

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