We stayed June 15-19, '05 first for a 2 day convention, and then cancelled a reservation at the Holiday Inn and stayed the next 2 days because we were so pleased with the hotel, staff and restaurants.
(We had previously seen a very negative review re:the hotel not being up to Loew's standards - the Loew's name had just come off the hotel as it changed ownership - noting rude statff etc. and so we booked the HI in case the stay during the 2 day convention proved out that review)
We arrived on Wednesday about 1 :15pm and did have to wait for our room so we had lunch in the main reataurant...service was good, and all food fresh, well prepared and very good...the prices are typical of hotels, but not overly high. The room was ready at the end of lunch as promised.
Our room was really spectacular; at the conferece rate and then on the weekend at a lowered AAA rate, we had a room that was huge (over 22 X 20) plus additional dressing area with bureau, and a foyer with table and mirror. There was also a small 8x5 area where a rollaway could have been placed if needed. The bathroom was divided into a toilet/bath area and a seperate large sink area. There was even a washer dryer in the bathroom which was out of service but we did not expect or need. There was an iron and board as well as a hairdryer. There was also a TV in the sink area, as well as 2 phones in the room.
The King bedroom included the usual side tables, writing desk, small dining table with chairs and a bench at the foot of the bed. The armoire included an honor bar with extra stock in 2 drawers and a refrig of cold beverages..also TV and bureaus.
The pool on the roof was a great spot for a swim and included a lifeguard, towels, plenty of loungers and charirs, a bar and a BBQ with a small but adequate menu. There could have been a few umbrellas as there is no shade as the plantings are small.
The entire hotel was spotless and well-maintained. The staff was polite, often friendly, and all were attentive. One night I did have to call twice for a breakfast menu because the maid forgot to leave one. Housekeeper did apologize when she discovered I had to call twice and the menu then arrived most promptly.
We frequented the main dining room for dinner as a group of six one night, also had lunch 2 more times, stopped in the martini bar once and had drinks and small bites late one afternoon in the regular bar...drinks were perfect as ordered, food was fresh, good and service was attentive. Breakfast from room service were exactly on time, generous and delicious. Yes, there is an 18% SC and a 2.50 del charge but it is so stated on the order sheet. There was also a "coffee and" bar set up every morning in the lobby if one decided to grab and go.
The train station is located 1.5 blocks away and if you are located on the Smithsonian side of the building, you might hear it (no big deal at all)but I wouldn't have traded our huge room for anything. The hotel is located 2 short blocks from the main Smithsonian and the Mall. It is also located right on top of the metro system at (naturally) at the L'Enfant Station exit...so entirely convenient as the Metro is easy to use and connects to everything one wants to see in DC.
We went to Georgetown by cab one night but returned via the metro. The station/plaza below is full of shoppes with lots of fast food places but they do close once the commuters from offices nearby are gone...not sure exactly what time, though.
There is a large (for an in-town hotel) grassy area in front of the hotel and stroll ing area around the perimeter ; nice for a stroll at night without actually being out on the street as this area is one level up from the street and private to the hotel.
The only negative comment I would offer at all is that sometimes the telephone operators were confused; encountered this once when we were there, and on 3 calls to make the reservations 2 months prior (got bounced around, put on hold, finally told I could not make a reservation for a conference unless I spoke to the conference staff and they were out on the weekends(!). )
- Official Description (provided by the hotel):
- A homey and comfortable hotel within walking distance of major attractions. ... more less
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- Also Known As:
- Hotel l Enfant Plaza
- Lenfant Plaza Hotel
- l Enfant Plaza Hotel