Nope, never again. First of all, the woman that checked us in was totally unhelpful. I asked if I could just leave my small overnight bag behind the desk while I grabbed lunch before my check-in, and instead she checked me in early for a room that I didn't request. Not what I wanted.
Then she was laughing the entire time she was checking me in at the Asian man who was next to us asking another employee questions about his stay. He didn't look amused.
She didn't tell me the check out time, and she was laughing so hard she didn't tell us that we had to swipe our card to make the elevator work. That piece of information would have been helpful. Grow up, you work in a professional position.
The lobby makes you think you're somewhere nice when you're not. Decorations upstairs are cheap and flimsy. All electronics are outdated or broken, the room had insufficient lighting at night, and our shower was drafty. Getting hot water took forever.
There is nothing in this area. It's such a dead part of town that when I asked my cab driver to drop me off here at night, he was hesitant to let me get out of the car because he thought I didn't know where I actually was. The smithsonian is close, but the short walk is not worth staying in this place.
The only redeeming quality, and I mean THE ONLY ONE, was that there is a metro station directly downstairs.
Basically, this place has a 3 star lobby, but is actually a motel on top of a business building.
- Official Description (provided by the hotel):
- A homey and comfortable hotel within walking distance of major attractions. ... more less
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- Also Known As:
- Hotel l Enfant Plaza
- Lenfant Plaza Hotel
- l Enfant Plaza Hotel