There are no words to express how disappointed we are with our stay at L'Enfant Plaza Hotel. To begin the pictures you see of the hotel's website are misleading. That must have been the hotel when it was first built. The employees are rude, the rooms are dirty (carpets, bathrooms, curtains, sofas, refrigerators). We were moved 5 times to a different room because there was something dirty or broken in the previous room. It took two hours to finally find a room that we could stay at. One of the rooms we rejected had a large red spot on the sofa cushion that looked like blood (it was nasty). We had to wait over an hour for the valet to get our car. Room service people were rude when asked to bring plates up to the room. The restaurant food is tasteless. And to top it all off the prices are outrageous. STAY AWAY!!! Beware of the good reviews. They must be fake. There isn't a room in this building that could be clean in any way whatsoever. We reserved two other rooms for our family in this same hotel and they were all dirty and nasty. It is a waste of money.
- Official Description (provided by the hotel):
- A homey and comfortable hotel within walking distance of major attractions. ... more less
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- Also Known As:
- Hotel l Enfant Plaza
- Lenfant Plaza Hotel
- l Enfant Plaza Hotel