We stayed here for three days for the inauguration. I was a bit apprehensive after reading reviews but the hotel was great! Some people must have Ritz Carlton style, because I thought this hotel was great for the price. While other hotels in the area were $500-2000 per night, this room was $299 and in walking distance of the mall. You cannot beat the location and all of the staff was super nice. The location is perfect and our room had a view of the Washington monument. You are a two block walk to the mall and all of the metro lines stop below in the promenade. Otherwise you are within a 0.5-2 mile walk to every monument/museum/whitehouse/etc. There is a hop on/hop off bus that stops right in front of the hotel which is also very convenient. As for us, we walked everywhere from the hotel to the capitol, to the monument, to the white house, to the Lincoln Memorial and it was comfortable and safe.
During the weekdays, there are several fast food restaurants, a cvs, halmark store, and clothing shops downstairs so you don't have to leave. The hotel restaurant was great for dinner. The tilapia was very tasty and worth the price($24). I also had a quick sandwich from the hotel Starbucks which was also tasty on a budget ($7).
As for the rooms, you must use your room key to access the elevators which is GREAT when there is a HUGE inauguration crowd around the hotel. Very safe! The room was great. It was clean and comfortable. Yes, the tv is old but is that really important when you're on vacation? It wasn't to me. A tv is a tv. The ceilings of the rooms could use a fresh coat of paint, but again, not important to me given the price. I used the business center to check in to my airline and that was very convenient as well.
Coming from someone who has spent a lot of time in fancy overpriced hotels across the country, I was happy to see there were no hidden fees with this hotel. I believe this hotel was very fancy 20 years ago, today it is 3.5* or 4* hotel that is comfortable and nice. They even provided us with a complementary inauguration picture and chocolates delivered to our room (nice touch!).
Overall, I enjoyed the hotel and was very satisfied. We even checked-in early for free. I would stay here again as you cannot beat the price for the location.
the views from the hotel are great from the 11th floor
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We love to hear great feedback from our guests and it brings us great pleasure to know that you enjoyed your stay during Inauguration with us!! I must agree with you that our location can’t be beat! Customer Service is our number one priority and we are glad that we were able to make you feel welcome and at home. We look forward to having you again on your next trip to Washington.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.