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“Hyatt- Good Location” 4 of 5 stars
Review of Hyatt Regency Washington on Capitol Hill

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Hyatt Regency Washington on Capitol Hill
3.5 of 5 Hotel   |   400 New Jersey Ave. NW, Washington DC, DC 20001 (Downtown / Chinatown)   |  
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Ranked #71 of 133 Hotels in Washington DC
GreenLeadersGold level
Decatur, Alabama
Top Contributor
165 reviews 165 reviews
33 hotel reviews
Reviews in 61 cities Reviews in 61 cities
69 helpful votes 69 helpful votes
“Hyatt- Good Location”
4 of 5 stars Reviewed March 16, 2013

I have stayed at the Hyatt Regency many times on business. The location can't be beat; it is in the heart of Capital Hill and is within walking distance of the Capital and the House and Senate offices. I was in town for a Conference, held at the Hyatt, and meetings with our Members of Congress.

Every time I have stayed here it has been a pleasant experience. Check-in is quick and courteous. All the staff are friendly and efficient. I was pleasantly surprised that we had free internet on this visit! Also, they have upgraded their room keys. No longer do you insert the key card into the door. Now you just swipe the card across a reader on the door; neat!

The rooms are nice with good bedding. We didn't have a good view this time but we have in the past; no big deal. One small problem in our room was that the shower head was leaking and I used all the tea bags and I had to leave a note to get more.

We had a meeting in the Thorton Room on the top floor. It is very nice with a good view. It used to be a better view before they built the building next door.

There is an indoor pool and work out room located on the 2nd floor. There is a nice restaurant called Article One located in the lobby along with a comfortable seating area with long tall tables and cozy stuffed chairs. My husband and I sat down for a drink and a server was there immediately, took our order and brought us some nice chips and dip. The only problem was that our server disappeared and I had to ask for her. However, she promptly appeared with our tab. There is a very nice breakfast buffet located here as well.

One odd thing about this hotel is that the stairs are not accessible from the ground floor. We stayed on the 2nd floor and I often like to use the stairs for exercise and it saves time on waiting for an elevator when a conference session lets out and everyone makes a bad dash for the elevators. On this visit, a couple of the escalators to the bottom floor were out, one of them was open and at least one could walk down the steps. The other one was blocked. This caused a bottleneck when our general sessions ended and everyone tried to get to the upper level. I observed people working on them but they were not completely repaired by the time we left (5 days later).

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,772 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
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  • Danish first
  • English first
  • French first
  • German first
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English first
Westland, Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 15, 2013

The wife and I were in Washington DC for business and some R&R and stayed at the Hyatt Regency Capital Hill. It's within walking distance of Capital Hill and Union Station, so getting around is not bad. If you have something you need to get off your chest and tell congress you can stay here and walk over and let them know.
I do wish the hotel had more choices for eating. They offer just one restaurant "Artical One". It offer a nice breakfast buffet that is a little pricey.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado, United States
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 10, 2013

A really nice stay. Beautiful hotel in great location that's walking distance to everything. Staff was very helpful and friendly. Will stay again.

Wi-Fi could have been included but still a good stay.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
211 reviews 211 reviews
48 hotel reviews
Reviews in 61 cities Reviews in 61 cities
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed March 8, 2013

I stayed at the Hyatt Washington for business purposes. The hotel is located within walking distance of Congressional offices and only a few blocks from union station. The hotel restaraunt serves good food made with quality ingredients (vegetable wrap is amazing). I also found the beds comfortable and the rooms were adequately sized. Overall, good value and I will stay there again.

Room Tip: Upper floor rooms are quiet
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern California
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 7, 2013

We loved the shelves in the bathroom to put all our toiletries on. Staff was friendly, helpful. Location wonderful. Two negatives: (1) We were there over a weekend, w/o a car, and it was difficult to find eating places. The hotel food was excruciatingly expensive ($9 for a glass of orange juice; add $4.50 plus gratuity to that for room service), and other places close were either just liquor store/delis or closed at 7 or not open at all on Sat and Sun. (2) It WAS irritating to have to go downstairs BELOW the lobby every time we wanted to go outside the hotel. No way to go directly outside w/o having to go down one level, past the expensive restaurant. But clean, efficient, friendly, great location. We would stay there again but plan on roving further afield to find food.

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Toronto, Canada
Top Contributor
104 reviews 104 reviews
69 hotel reviews
Reviews in 56 cities Reviews in 56 cities
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed March 7, 2013

Perfect location for those taking the train into Washington. Three minutes walk from the station. Convenient for my meetings at the SEC.
Staff were friendly and helpful. The lobby bar is a good place to meet friends.
The Executive Lounge is small but quiet and serves a light breakfast.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore, Maryland
2 reviews
4 of 5 stars Reviewed March 6, 2013

I've been planning this weekend for a few weeks now & couldn't be happier with our decision of staying at this hotel. Great location! And within walking distance to Capitol Hill & museums. We booked the Romance Package which included champaigne & strawberries & they were delivered to our room within 2 hours of checking in (not bad for us). Rate also included buffet breakfast & it was excellent! The room was a good size too. Loved the bed; very comfortable. No bathtub. Very nice shower, although a bit small for someone 6'. And valet parking was pricey ($45 per day).

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Washington on Capitol Hill

Address: 400 New Jersey Ave. NW, Washington DC, DC 20001
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Washington DC
#49 Business Hotel in Washington DC
#63 Romantic Hotel in Washington DC
#67 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Washington on Capitol Hill 3.5*
Number of rooms: 834
Official Description (provided by the hotel):
Occupying a full city block in the heart of Capitol Hill, 2 blocks from the U.S. Capitol and Union Station;walking distance to national and cultural attractions, restaurants and theaters. The hotel features a contemporary atrium lobby, restaurant and lounge - Article One-American Grill. ... more   less 
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Also Known As:
Hyatt Regency Washington On Capitol Hill Hotel Washington Dc
Washington Dc Hyatt Regency
Hyatt Washington Dc

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