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“Great location for walking tours” 5 of 5 stars
Review of Holiday Inn Washington - Capitol

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Holiday Inn Washington - Capitol
3.0 of 5 Hotel   |   550 C St. SW, Washington DC, DC 20024   |  
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Ranked #87 of 130 hotels in Washington DC
Matawan, New Jersey
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great location for walking tours”
5 of 5 stars Reviewed December 4, 2013

We were able to park our car and leave it in the garage the entire weekend. We walked to the National Mall, the monuments and the White House. The front desk staff was very helpful, giving us a list of activities, local restaurants, and directions. There was a Starbucks entrance from the lobby, so my cousin, who was visiting from Italy, could have his morning espresso while I enjoyed the coffee available in our room.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, December 5, 2013
Thank you for your very positive review of our hotel. I appreciate your comments about our location, staff and food & beverage outlets. I hope you will return and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,277 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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PDX
Top Contributor
59 reviews 59 reviews
28 hotel reviews
Reviews in 36 cities Reviews in 36 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 30, 2013

We stayed 6 nights at this hotel on our family vacation across the East Coast. When we booked we were confirmed in a room with 2 queen beds, however when we arrived we were told the hotel only offered double beds. After waiting for some time we were "upgraded" to a room with a king bed and pull out sofa. It wasn't ideal, but we had no choice as the hotel had been pre-paid.
The hotel is very close to the Smithsonians and the Mall, but as far as restaurants are concerned there are none in the vicinity, unless you count McDonalds - which is about 3 doors down. Oh, there is a small take-out pizza place, but when we went in there, the man behind the counter didn't speak English so he was unable to take our order.
There are 2 or 3 bars/restaurants in the hotel complex, however the one night we decided to try one, we looked at the menu at the entrance (along with the prices) and once we were seated we were given a totally different menu with increased prices ranging from 30-50% over the menu prices at the entrance. Needless to say we were not happy spending about $50-$60/person for hotel restaurant food so we ended up leaving. And to give you an idea of the amount of people utilizing the in house restaurants, when we were there (about 7:30pm) there was only one other table in the restaurant in use.
There is a deli in the complex, but it was closed every day when we got back to the hotel - usually around 4:30pm.
The room we were "upgraded" to was right over the railway tracks - the trains traveled along it maybe twice a night, which was slightly annoying, but nothing we couldn't live with. The air conditioning unit was just outside our room in the hallway which gave off a horrendous sound in the hall, but thankfully it couldn't be heard in our room.
Each day a copy of USA today was delivered to our room, which was a nice touch and they didn't charge for internet access, which is also a great perk.
Parking is about $35/night and you self-park in an adjacent secure lot. Be careful when you check out, we paid for 1 nights parking, but were charged for 2. Reception did sort that out before they billed our credit card.
DC is a great town and there is so much to do. I liked the hotel, but next time I would choose something closer to restaurants and other amenities & attractions rather than being on this side of the mall.

Room Tip: Ask for a room away from the railway tracks.
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, December 4, 2013
First and foremost, I want to thank you for staying at our hotel. Second, I'm sorry you experienced what you did. We have started a major renovation and as part of the renovation, we are converting all of our double/double rooms to queen/queen. We also do try and honor our guest's room type requests. However, there are occasions when other guests extend their stay or change their room type upon check in that will effect a room type. We also are doing some things to the guestrooms that should help aleviate some of the noise you experienced. I hope you will return and visit us again once our renovation is complete, which is at the end of March 2014.
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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 25, 2013

Located near the smithsonian museums just a short walk to the bus which takes you to Dulles airport for $5 bargain. The staff were great the bar located within the hotel served us some cold drinks and some very tasty food.
Granted I was there during the government shut down so the hotel was quite.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, November 26, 2013
Thank you for still coming to DC despite the shut down and staying at our hotel. I hope you had a good visit and I hope you will visit again when everything is open and operating.
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Kennewick, Washington
1 review
5 of 5 stars Reviewed November 21, 2013

loved being here, the staff was great the location amazing, the prices were so good for this location close to everything. the staff was cheerful, friendly, and helpful in every possible way; the room very nice. close to grocery and drugstore, too. definitely will be back!!!!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, November 22, 2013
Thank you for your great review. We appreciate you staying with us and your recommendation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glass House Mountains, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 19, 2013

We had stayed at this hotel 3 years ago when travelling with our children, and because the location was so good, we decide to use it again just for the two of us. Still great service and location but the hotel was looking a little tired this time. That said, nothing was dirty but just some minor things that needed sprucing up. We have since found out that they have a major renovation planned beginning in the next 4 weeks. But when we mentioned the small issues we had (noisy fridge, grab rail in the bathroom coming loose, desk chair that was a bit battered and worse for wear) they not only apologised but fixed the issues where possible and gave us an extra 25,000 points on our priority club. We look forward to coming back again and seeing the hotel after it is has had it's makeover.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, November 21, 2013
Thank you so much for returning and visiting us again. I'm glad we were able to address your issues. And yes, we do have a major renovation starting Monday, November 25. I hope you will return sometime in the spring and check us out. I think you will be quite pleased.
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Clearwater
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 18, 2013

I believe the hotel is on C street about half way between the capital building and the Washington Monument. It is one short block behind the Smithsonian Air and Space Museum and the capital mall area, across the street from the Department of Education. The metro is half a block away to get anywhere in Washington. The staff was great and the on site restaurants were very reasonable. There are fast food places on the same block if you prefer. There were five of us, two adults and three children 8,8, and 4. One room was plenty and the rate was about 150 per night. You should be able to get reservations if you go when congress is not in session. Lobbyists like this place so it is usually booked when congress is spending our money. We had a medical problem with one of our children while there and the hotel manager was so far over the top helpful it was hard to believe! One of the best I've ever dealt with. Whenever we go back, and we will often, we will stay in this hotel.

Room Tip: This hotel has a courtyard and I'm not sure if any rooms face out on it. The building is about...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, November 19, 2013
Thank you for the wonderful review of our hotel. I hope your child is doing better. I'm glad our staff was able to assist you when your child became ill. I know that can be scary and even worse when away from home. We look forward to having the entire family back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bromley, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 17, 2013

Stayed with my 16year son who was experiencing america for the first time. Great location for the Air and Space and a brisk walk to all the other attractions. Really helpful staff, good food in the restaurant at reasonable prices (for a hotel). Tip--ask for a room facing the Smithsonian-front of hotel. You don't suffer from any railroad noise.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, November 18, 2013
I hope your son enjoyed his visit to Washington, DC. There is so much to see and do in our city, it is hard to decide what to see and what to pass on. I appreciate you choosing our hotel for your visit and for your nice comments about the location, staff and our food & beverage outlets.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Washington - Capitol

Address: 550 C St. SW, Washington DC, DC 20024
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#73 Romantic Hotel in Washington DC
#77 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Washington - Capitol 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Washington-Capitol. We offer the ideal location for business and leisure travelers coming to Washington, DC. We are conveniently located one block fromSmithsonian s National Air & Space Museum. Walk to major Washington area attractions including the United States Capitol Building, Smithsonian Museums, White House, Washington Monument, World War II Memorial and the Holocaust Museum. This Washington, DC hotel is within reach of DoEd, DOE, DHHS, FAA, FEMA, HUD, NASA, USDA, and USITC. Stay connected with our complimentary high-speed Internet access in all guest rooms and 24-hour business center. Maintain your exercise regimen in our 24-hour, state-of-the-art aerobic fitness center. All hotel rooms are equipped with refrigerators. Our superb location, friendly and experienced staff, makes the Holiday Inn Washington - Capitol the best choice for business and leisure travelers alike. Enjoy a hearty breakfast at our new Capitol Bistro, where Kids Eat Free, grab a quick meal at the Shuttle Deli Express, or coffee from our full service Starbucks. Unwind in the modern, comfortable surroundings of the 21st Amendment Bar & Grill or take a relaxing swim in our seasonal rooftop pool overlooking the US Capitol. Make the Holiday Inn Washington-Capitol your first hotel choice when traveling to Washington, DC! ... more   less 
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Also Known As:
Holiday Inn Washington - Capitol Hotel Washington Dc
Holiday Inn Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol

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