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“Excellent service” 4 of 5 stars
Review of Holiday Inn Washington - Capitol

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Holiday Inn Washington - Capitol
3.0 of 5 Hotel   |   550 C St. SW, Washington DC, DC 20024   |  
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Ranked #79 of 135 Hotels in Washington DC
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service”
4 of 5 stars Reviewed January 22, 2013

This hotel is close to everything you want to see in DC (Mall, Capitol, museums).
We came for the Presidential Inauguration with 3 kids and our stay was excellent. May I compliment Desta and Charles from the restaurant (where we had breakfast and diner everyday) for their kindness, attention and excellent service. We felt treated like special guests in a fine dining place. We certainly would recommend this hotel to families traveling with children (not mentioning that kids eat for free...). Thank you Desta and Charles!

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, January 23, 2013
Thank you for acknowledging two of our long term restaurant servers. We feel very lucky to have them as part of our team. I am going to share your comments with our entire food & beverage staff. I have also printed up your comments and will personally give both a copy. Thank you.
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1,698 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (374)
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Raleigh, North Carolina
Level Contributor
275 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed January 22, 2013

I stayed here while working in the area and the location was excellent. The staff was very nice and helped me load and unload my car. Food options at night were very limited near the hotel but there are two restaurants on premise plus room service. The food wasn't great but it was perfectly fine when compared to walking in the cold rain to get to a restaurant. The rooms could use a little updating. When I got to my room the alarm clock was unplugged. I realized why when I went to use my laptop and found this to be the only plug near the bed. A lamp with a plug in the base would be a great help. The rooms were clean but the furnishings and carpet were dated.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, January 23, 2013
Thank you for staying with us. I hope work didn't keep you so busy that you weren't able to explore our great city, Washington, DC. We have good news. We plan to do a major renovation of our hotel beginning this November. All guestrooms, hallways and some of the public space will be updated. All of us here at the hotel are very excited about the changes.
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Washington, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 22, 2013

Had the wonderful opportunity to entertain clients in the Private Dining room of the Holiday Inn Capitol on C Street.

Our server, Desta, was incredible. Her level of service, hospitality and welcoming demeanor made my luncheon for 9 a fabulous experience.

The buffet was fresh and featured a very expansive selection. Great value-Great food!

Highly recommend the Holiday Inn for dining!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, January 23, 2013
I really appreciate your comments about our restaurant, the Capitol Bistro and about the service you received from Desta. I am going to share your comments with our entire Food & Beverage staff, plus give Desta a copy of your comment. Thank you.
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Melbourne, Australia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 21, 2013

We stayed at this hotel for a few days in January. The best thing about it was that it was so close to some of the Smithsonians, and the Old Town Trolley picked us up and dropped us off in front of the hotel. Unfortunately there were not many places to eat really close, so we ended up having to take taxis each night to go out for dinner. We also paid extra for the buffet breakfast which was really nice.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, January 23, 2013
Thank you for staying at our hotel. In addition to taxi service, the metro is another very convenient, cheap way to get around town. Only two metro stops away, you can find a wide variety of restaurants to choose from. You can walk to these, but for some, public transportation is the way to go.
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Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed January 19, 2013

Nice hotel that is very close to the attractions.

Metro Hint: When coming from Reagan Nat'l, take the yellow line to L'Enfant, then go to the Maryland and 7th Street escalator. Turn right, and walk down Maryland to the hotel. It is ridiculously simple.

Eating in DC can be an issue. There are a couple of little restaurants in the office building by the Wells Fargo bank. You can even cut through the office building to get to the Holiday Inn.

Room Tip: Ask for a room that faces the Mall. There is a very active railroad track on the other side.
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, January 21, 2013
Thank you for your Metro hint. The Metro is a great source of transportation here in Washington, DC. And it is a very easy and direct way to get to the hotel from Reagan National Airport (DCA).
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Deptford, New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 15, 2013

We just took a trip to see some of the Smithsonian. This was an excellent location to walk to everything. The staff was very helpful. Search out their package deals if you go.We ate breakfast there. The buffet was good. There are not a lot of restaurants in that immediate area.We had to walk several blocks for other restaurants.

Room Tip: Choose the side away from the train station.
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  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, January 18, 2013
Thank you for reviewing our hotel and location. You are correct, we are close to the Smithsonian Mueums, only a block from the National Air & Space Museum.
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Melbourne
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 9, 2013

My family of 4 adults and 2 10 yo children strayed here for 5 days in January 2013 and can find no fault. The food options were good, with the bistro and restaurant both well priced and food was of good quality. The staff were all courteous and professional. A great benefit of the hotel is the location within 1 block of the Air and Space and the l'Enfant subway station. It is also an easy 10-15 min walk across the mall into downtown.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, January 10, 2013
We appreciate you choosing our hotel for your party of six. Hopefully, you were able to see and do everything you had planned while visiting Washington, DC.
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Additional Information about Holiday Inn Washington - Capitol

Address: 550 C St. SW, Washington DC, DC 20024
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#70 Family Hotel in Washington DC
#71 Romantic Hotel in Washington DC
#79 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Washington - Capitol 3*
Number of rooms: 529
Official Description (provided by the hotel):
Welcome to the Holiday Inn Washington-Capitol. We offer the ideal location for business and leisure travelers coming to Washington, DC. We are conveniently located one block fromSmithsonian s National Air & Space Museum. Walk to major Washington area attractions including the United States Capitol Building, Smithsonian Museums, White House, Washington Monument, World War II Memorial and the Holocaust Museum. This Washington, DC hotel is within reach of DoEd, DOE, DHHS, FAA, FEMA, HUD, NASA, USDA, and USITC. Stay connected with our complimentary high-speed Internet access in all guest rooms and 24-hour business center. Maintain your exercise regimen in our 24-hour, state-of-the-art aerobic fitness center. All hotel rooms are equipped with refrigerators. Our superb location, friendly and experienced staff, makes the Holiday Inn Washington - Capitol the best choice for business and leisure travelers alike. Enjoy a hearty breakfast at our new Capitol Bistro, where Kids Eat Free, grab a quick meal at the Shuttle Deli Express, or coffee from our full service Starbucks. Unwind in the modern, comfortable surroundings of the 21st Amendment Bar & Grill or take a relaxing swim in our seasonal rooftop pool overlooking the US Capitol. Make the Holiday Inn Washington-Capitol your first hotel choice when traveling to Washington, DC! ... more   less 
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Also Known As:
Holiday Inn Washington - Capitol Hotel Washington Dc
Holiday Inn Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol

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