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“Great Service and Great Location” 5 of 5 stars
Review of Holiday Inn Washington - Georgetown

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Holiday Inn Washington - Georgetown
3.0 of 5 Hotel   |   2101 Wisconsin Ave NW, Washington DC, DC 20007   |  
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Ranked #55 of 136 Hotels in Washington DC
Certificate of Excellence
Rockport
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Service and Great Location”
5 of 5 stars Reviewed February 25, 2013

I stayed at the Holiday Inn - Georgetown with my daughter on Valentines Day. The hotel was very comfortable and the staff was very friendly and helpful. The location was great for our college tour of Georgetown University and was a short (free) shuttle ride to American University.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMims, Front Office Manager at Holiday Inn Washington - Georgetown, responded to this review, March 12, 2013
We are delighted that you enjoyed your stay with us! We hope to see you again the next time you are visiting the Washington DC area
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1,482 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 20, 2013

Room was pretty standard for a Holiday Inn. Our sink was a bit clogged but it wasn't a big deal. Also, the shuttle to Georgetown University was much appreciated! However, the hotel is not that close to any of the metro stations and the shuttle doesn't run all the time, so we ended up needing to use a taxi to get around. The surrounding area is nice, though, and there are plenty of restaurants just up or down the street.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMims, Front Office Manager at Holiday Inn Washington - Georgetown, responded to this review, February 21, 2013
Thank you for taking the time and consideration to let us know about the circumstances surrounding your recent visit to our hotel. Please accept our sincerest apologies for any inconsistencies in service you experienced during your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NJ
Level Contributor
3 reviews
2 of 5 stars Reviewed February 19, 2013

Oh my god...It was a scary experience. Someone would keep knocking up to our room through out the night. we called the front desk and complaint but was no help. The location of this place is great but cleanliness and customer service is poor to average. After we checked in we had to go purchase Febreeze because we couldn't take the smell, though we booked a non smoking room. Would not stay there again.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMims, Front Office Manager at Holiday Inn Washington - Georgetown, responded to this review, February 21, 2013
We apologize for your experience during your recent stay with us. We are using your feedback to make improvments and hope you will give us another opportunity to earn your buiness in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
84 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed February 6, 2013

Outstanding customer serivce. Well appointed rooms, decent onsite restaurant and great location. I have no complaints regarding this property and would return. I have returned frequently since this visit and it is always consistently the best priced property. I have not returned but that is because I like to try new places.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMims, Front Office Manager at Holiday Inn Washington - Georgetown, responded to this review, February 13, 2013
I am glad you enjoyed you stay with us. We hope to see you next time you are in the DC area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stafford, Virginia
1 review
5 of 5 stars Reviewed February 5, 2013

I visted this hotel during the Inauguration weekend. I had a wonderful experince, customer service was at the highest level. Anytime that I requeseted any thing from the front desk, my request was taken care of immediately. I also received follow up calls to see if I needed anything else. They provided rides to the metros, gave you information on how to get from point A to B.

They gave every customer a bottle of wine and two souviner wine glasses which had the Inauguration Emblems on it. The breakfast was to die for, the staff there were also friendly and courteous. Allen Telsey and Aryelle Jacman deserve recognition for the outstanding customer service they provided to me and my family. Holiday Inn should be proud to have these two professional personnel on thier team. They are to be commended. Because of thier service, I am recommended this hotel to my friends, and I will surely be back again!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMims, Front Office Manager at Holiday Inn Washington - Georgetown, responded to this review, February 13, 2013
I am glad you enjoyed you stay with us. If you are every in the DC area again, we would love to accommodate your lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneaoplis, MN
Level Contributor
115 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed January 24, 2013

Stayed here for 4 days during the inauguration, so like everything else in DC, it was busy and a little out of control. Upon check in we were upgraded to an "executive" room, meaning it had a fridge and microwave. The fridge was nice for my 10 year old to have easy access to cold beverages. They also handed us a swag bag with a bottle of wine and 2 commemorative wine glasses. Nice touch! The staff was excellent and incredibly helpful. The hotel itself is very basic. Industrial hotel furniture etc. That said, for the price, it was clean and comfortable. My only complaint is that the shuttle was on demand to wherever you wanted to go in Georgetown, so the one time we took it, we drove all over hell and gone just to get back to the hotel. We chose to take the 31 bus down Wisconsin to the Foggy Bottom metro instead from then on out. So the other drawback here is the fact that it is not near a metro stop. But if you have a car, or don't mind hopping the bus (or I suppose during a time that isn't so busy, the shuttle may be more convenient) this is a decent choice for an affordable place to stay in a very nice neighborhood, with tons of restaurants, a Whole Foods and Safeway within a couple blocks. All in all, I would not be afraid to stay here again, but maybe with a car.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMims, Front Office Manager at Holiday Inn Washington - Georgetown, responded to this review, February 13, 2013
Thank you for choosing to stay at our hotel during your visit to DC. I am glad you enjoyed your stay with us. Hope to see you next time you are in the DC area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoneham, Massachusetts
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 18, 2013

We stay here whenever visiting my son who goes to college in the area. The price is always right and the location is perfect. The front desk was very helpful. We've never had any problems or complaints when we've stayed here.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMims, Front Office Manager at Holiday Inn Washington - Georgetown, responded to this review, February 13, 2013
We are glad you enjoy your stay with us. We look forward to seeing you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Washington - Georgetown

Address: 2101 Wisconsin Ave NW, Washington DC, DC 20007
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Fitness Center with Gym / Workout Room
Hotel Style:
#6 Best Value Hotel in Washington DC
#35 Business Hotel in Washington DC
#42 Family Hotel in Washington DC
#51 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Washington - Georgetown 3*
Number of rooms: 296
Official Description (provided by the hotel):
Located in the heart of historic Georgetown, the Holiday Inn Washington, DC -Georgetown is the perfect hotel for business and leisure travelers. The Holiday Inn Washington, DC-Georgetown hotel boasts an upscale traditional décor and includes free high-speed Internet access throughout the hotel.Our centralized location is surrounded by fine restaurants and specialty boutiques. We offer free shuttle service with stops at Wisconsin and M Streets NW, Georgetown Medical Center, Georgetown University, Embassies, American University and Woodley Park Metro. Coupled with the nearby Red Line Metro, you will have easy access to all of Washington DC s area attractions, such as the White House, National Zoo, Smithsonian museums, and Washington Monument. The Circulator Bus Line stops at the hotel providing easy access to the National Mall, downtown and Union Stations for only $1.Stay productive in our 24-hour business center, maintain your exercise regimen in our state-of-the-art aerobic fitness center or relax and enjoy the ambiance of Happy Hour in John F s Lounge and dinner in John F s Market Café where kids under 12 eat free! Come enjoy the Holiday Inn Washington, DC-Georgetown Hotel when visiting Washington, DC. We have all the elements for creating an exciting experience. ... more   less 
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Also Known As:
Holiday Inn Washington - Georgetown Hotel Washington Dc
Holiday Inn Georgetown
Holiday Inn Washington Dc
Washington Dc Holiday Inn

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