I stayed at the Henley for 4 days with a colleague. Her Internet and TV didn't work for the entire 4 days we were there-she asked several times I have it fixed but they did nothing. Service in the restaurant was average. Had to wait for service and messed up our order a few times.
The icing on the cake was that when I got home I realized I had left 3 shirts in a drawer in my room. I called immediately when I got home, left several messages and finally when I asked to speak with management they said nothing was found. I find it hard to believe that clothes can just "disappear". They offered no explanation and didn't seem the least bit concerned. I am sure that kind of service would never happen at a larger chain.
I would never stay at the Henley again. I would never recommend it. Was just a bad experience as a whole!!!
- Official Description (provided by the hotel):
- Experience the elegance of a grander era at The Henley Park Hotel in downtown Washington DC. Constructed as the Tudor Hall Apartments in 1918, this historic address served as the home of notable Senators and Congressmen. Showcasing a stately façade of leaded, stained-glass windows and 119 grinning gargoyles - including two depicting the architect and his wife - the lodging struck the ideal tone for its distinguished clientele. Thanks to a staff as attentive to tradition as it is to the ever evolving needs of the modern traveler, the civilized spirit which made The Henley Park Hotel one of Washington’s most cherished homes is very much intact. ... more less
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- Also Known As:
- Henley Park Hotel
- Henley Park Washington Dc