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Grand Hyatt Washington: Traveler Reviews

3.5 of 5
1000 H St. NW, Washington DC, DC 20001 (Downtown / Chinatown)
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Grand Hyatt Washington
Ranked #72 of 126 hotels in Washington DC
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1,139 reviews from our community

Traveler rating
    334
    453
    200
    95
    57
See reviews for
Families
263
 
Couples
215
 
Solo
87
 
Business
397
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
mass
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
“Clean, cool, and convenient.”
5 of 5 stars Reviewed February 25, 2012

Our number 1 for a hotel is it's cleanliness, and before we even unpack, we're checking under sheets, around the toilet, the carpet. Our room checked out perfectly.
The cool is the unique atrium design of the hotel itself, with views of the lobby from the rooms. The breakfast area below the lobby has a little pool with a grand piano in the center. Strange, but cool. There's also a very nice Starbucks in the lobby area.
Lastly, the hotel is located just a few minutes walk from the Mall. Very convenient.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, guest relations associate at Grand Hyatt Washington, responded to this review
February 27, 2012
We appreciate you taking the time to share your feedback with us. We're delighted you enjoyed our well appointed guest rooms. Our atrium design is unique to Hyatt and we're glad you liked it. We look forward to welcoming you back.

Chrissi R.- A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scottsdale, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Pleasant stay...”
4 of 5 stars Reviewed February 23, 2012

Get a room with an inside view to the main lobby, my daughter thought it was particularly cool for people watching. Very pricey for parking, next time I’ll opted out of the rental because everything is walking distance or a short taxi ride.

Room Tip: Get a room with an inside view to the main lobby, my daughter thought it was particularly cool for p...
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  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Drew H about Grand Hyatt Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, NY
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Fantastic hotel and staff!”
4 of 5 stars Reviewed February 22, 2012

I usually stay at the Mayflower when visiting DC, and was reluctant about staying here, but, the hotel exceeded my expectations. The property is gorgeous. Our room was beautiful, and the beds very comfortable. The only negative is that the room was somewhat dusty, and there were even large "dust-bunnies" visible in the vent above the shower. But besides that, the room was clean, nicely decorated, and very quiet. The location is very convenient, within walking distance to many attractions, shops, and restaurants. Check-in was fast. The staff is great, especially "Elizabeth" at the front desk. Great breakfast buffet. Will stay again.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LizzBrooklyn_NY about Grand Hyatt Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Lovely hotel, great location”
5 of 5 stars Reviewed February 20, 2012

This was a really nice property - in a great location near transport, convention center, and shopping. Not right in the most tourist-central area but easy to get around from there. Nice atrium layout to the hotel. Ask for a room on a high floor over the street - quieter than overlooking the atrium. Very nice facilities on the concierge level. NIce size of room, clean, very comfortable, very nice bathroom. Great lunch restaurant in the lobby and a convenient Starbucks there too. Overall very impressed and helpful, friendly staff at reception and in the business center.

Room Tip: Choose a room on a high floor overlooking the street - quieter than overlooking the atrium.
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  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review
February 21, 2012
I am delighted that you had such an impressive stay at our property. I am glad the staff was very friendly and helpful. It sounds like you were able to enjoy the Grand Club lounge. Having club access is a nice feature for those looking for a more private setting. You receive complimentary breakfast and in the evening complimentary hors d’oeuvres and cocktail service. Thank you for providing us with your feedback. We look forward to welcoming you back to our property in the future!

Brock S. – A Guest Relations Associate
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“will stay again”
5 of 5 stars Reviewed February 19, 2012 via mobile

Wonderful room. location was perfectly in the middle of everything and even has a connection to metro. Will definitely stay again.

We did have travel with their costumer service but received an email with apologies which was good en for me

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Wandyyy about Grand Hyatt Washington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review
February 21, 2012
Dear Wandyyy:

Thank you for taking the time to share feedback about your recent stay at our Grand Hyatt Washington. We appreciate the opportunity to have you as a guest at our hotel. Often, we hear enthusiastic guest feedback about how great our location is, not only above the metro, but our close proximity to other scenic attractions in Washington DC. We hope to have the opportunity to welcome you back again.

Sincerely,

Nick B. - Guest Relations Associate
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Additional Information about Grand Hyatt Washington

Also Known As:
Grand Hyatt Washington Hotel
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt
Grand Hyatt Hotel Washington
Address: 1000 H St. NW, Washington DC, DC 20001
Phone Number:
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#47 Family Hotels in Washington DC
#74 Business Hotels in Washington DC
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Centrally located in trendy Penn Quarter – with convenient in-lobby Metro Center access – this downtown Washington DC hotel is an ideal spot to explore the US capital. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms – just steps from Washington Convention Center. Relax by the lagoon in our lovely 12-story atrium. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 
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