If you book your reservation from an online discounter and don't show up at the front in a luxury car prepare to be treated like scum. This is a 3 star dinky hotel with the snobbiness of a 5 start luxury resort. They 'proudly display' only the luxury cars in their front yard valet service and they almost towed my friend's old battered toyota from a 15 min loading zone during our 5 min trip upstairs to pick our bags.
We had a problem from the start - the room type (king non-smoking) we reserved was not available. The management is non-existent (it seems they work 9-5 schedule, which is pretty unusual for hotel industry) and leave everything on the shoulders of their young inexperienced personnel. Our assistant seemed to be a college student very nice and naive and incredibly stubborn. She didn't know the difference between the double/full and a queen size bed and was trying to convince us it was the same thing.
She kept arguing with me (although politely) that since we got the internet rate we were not guaranteed a certain type of the room (the king non-smoking). She blantly told us that they gave away the rooms to the people who wanted them that booked on the hotels' website. They obviously knew we CARED about the size of the bed since we called in advance early morning trying to make sure one is available. But of course they decided that we weren't important to acknowledge our request. We were basically treated like some street scum for paying 50 bucks less than their standard rate. Only after I showed her my frequent stayer platinum cards from Marriott and Starwood (which means I stay at hotels at least 125 nights a year) she started to believe me that I know just a little bit more about how reservations work than the average 'unimportant budget traveller' she thought we were. At the end realizing that we won't leave until we get our money back from our prepaid reservation the girl finally gave us the suite (which was the only available king non-smoking).
The suite was very convenient and quiet but the beds were the most uncomfortable, they were hard as rock and I couldn't get a good night sleep for all 3 nights of our stay. The bedding is mediocre, if you expect a down/feather pillow you should bring your own. The double room they showed us was pretty run down, the suite we got seemed to have more updated furniture. The TVs are old 19 inch tubes, but they have extensive cable service (a lot more channels than most hotels).
- Official Description (provided by the hotel):
- Decidedly Different and Charming... The George Wahsington University Inn evokes thoughts of a visit to a country inn in New England. Drive into the Inn and it is like coming home, the enviornment is warm, welcoming and cozy. This intimate Inn is located in one of DC's most desirable neighborhoods, Foggy Bottom, surrounded by 19th century homes on tree lined streets and serves as a reminder of when time stood still. Enjoy classic tradition blended with individualized comfort and welcoming features including: Spacious rooms and suites- appointed with every comfort imaginable for short leisure visits or extended business stays Convenient location close to exciting Washington, DC attractions and area events. 1,500 Square feet of elegant meeting and event space- ideal for intimate gatherings of up to 50. Special rates for government travel Convenient access to The George Washington University campus events and facilities. We will see you soon! ... more less
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- Also Known As:
- George Washington University Hotel Washington Dc
- George Washington University Dc