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Embassy Suites Chevy Chase Pavilion: Traveler Reviews


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Traveler Reviews

89% Recommend
4.5 of 5 stars 79 reviews
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Chevy Chase Embassy Suites is Fine

Embassy Suites Chevy Chase Pavilion

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4 of 5 stars
A TripAdvisor Member
NY, NY
Aug 30, 2005
2/2 found this review helpful

I started to rethink my booking at the Embassy Suites Chevy Chase after reading some recent reviews but decided not to cancel. I am happy that I didn't.
We were a group of 2 adults and 3 kids. The suite was spacious enough for all of us although the bathroom was quite small. The breakfast was incredible...lots of choices and service was excellent.
There are plenty of shopping and restaurant possibilites near by. We brought take out from the Cheesecake Factory back to our room (very good) and enjoyed sandwiches from Cosi and Booeymonger (across the street from the hotel).
Our room was clean although the carpet was stained. It was a little disturbing but once you get over that, it was fine.
We enjoyed the convenience of the Metro Station.
The pool was small but staff was friendly.
We would stay here again.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2005
  • Member since August 30, 2005
  • I recommend this hotel for Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Enjoyed our stay

Embassy Suites Chevy Chase Pavilion

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4 of 5 stars
cs1 26 contributions
Columbus, Ohio
Aug 15, 2005
0/1 found this review helpful

We did not have any problem with the age or cleanliness of the room as some have reported. Ours was typical Embassy Suites in terms of layout. Service was reasonably friendly. The morning breakfast was excellent. The afternoon reception was beneath the standards of other Embassy hotels and did not fit with the price being paid. The hotel does not have its own pool or fitness center, you have privileges to use such facilities of a club located on the top floor. The staff there was unfriendly such that you felt hotel guests to them were more of a bother.

The hotel is in a mall that has as its best feature direct access to the DC Metro Underground. This allows you to tour the city easily-best bet, the daily pass that allows unlimited riding. There is also a Cheesecake Factory in the mall but there are better and more reasonable alternatives nearby on the outside. Its also a short train ride to local restaurants in areas such as Dupont Circle. So you can stay here and avoid driving/parking to see the sights, though they do charge $15/day for garage parking. For these reasons, its very convenient, but it comes at a price. We enjoyed our stay, but if it weren't for the metro station it wouldn't be worth it.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay July 2005
  • Member since August 15, 2005
  • I recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Terrific

Embassy Suites Chevy Chase Pavilion

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5 of 5 stars
A TripAdvisor Member
Cornwall, NY
Aug 13, 2005
1/1 found this review helpful

Immaculate. Great service from the front desk, Cafe Cino' staff, housekeeping, right down the line to the security personnel that man the desk on the first level by the metro station. We were always able to contact someone when we needed anything.

After reading an earlier review about a family that was almost mugged, I was nervous about security, but I felt safe the entire time that I was there.

Convenient location: hotel is situated directly above the metro. Visiting DC forces you to do A LOT of walking. It was a pleasure to get off at the Friendship Heights station and know after a few escalator rides up that we were "home".

Complimentary breakfast and managers reception were all great touches. The breakfast is a FULL breakfast with choice of fruits, cereals, omelettes made to order, sausages, pancakes, waffles, muffins, juices, coffee, etc.

HOtel is part of a shopping mall, which didn't interest us much -- BUT it was also nice to have a STARBUCKS on the main level.

There are actually two health clubs that you have access to and my husband enjoyed the full service one a lot. The smaller one, on the penthouse level is next to the swimming pool, which was a bit small, but adequate considering it was just to take the edge off of walking all day through DC. My son and his friend had a great time.

We got a rate of $169/nite, internet rate -- non-refundable. It was definitely worth it.

We can't say enough about this hotel. WHile packing for the last leg of our vacation, Ocean CIty Maryland, my son and his friend inquired if the next hotel was going to be an Embassy Suites, too. Enough said....

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Almost, but not quite

Embassy Suites Chevy Chase Pavilion

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4 of 5 stars
sfrick 8 contributions
Santa Fe, NM
Jul 23, 2005
2/3 found this review helpful

We have stayed over Thanksgiving for several years visiting in-laws who live in the District and who first recommended it. One year some of the electrical was problematic (functioned sporadically) and one year the room was fairly shoddy (carpet, walls, etc.). The rooms were quiet (we are as far from the elevators as you can get), roomy, a little dark. The staff was excellent, particularly Ananda who runs the breakfast and his staff. The food was very good and plentiful and every staff member was friendly and attentive.

The location of the hotel is great, even if most of your time will be spent touring, as the Metro stop is in the hotel building. Also, there are excellent shops in the center across the street, so all in all we would be happy to go back again and hope that Hilton literally "cleans up its act". A little carpet cleaning, some brighter lights, and some paint would go a long way.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay November 2004
  • Member since July 23, 2005
  • I recommend this hotel for Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great Location, Dirty Carpet, Room Renovations Needed

Embassy Suites Chevy Chase Pavilion

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2 of 5 stars
maxpr1 32 contributions
San Antonio, Texas
Jul 20, 2005 | Trip type: Business
5/5 found this review helpful

I just returned from an eight night stay at Embassy Suites, Chevy Chase. The front desk personnel were always very helpful and prompt. The room attendant/housekeepers were very kind and helpful. The room bill was accurate at Express Check-Out.

I did not hear the construction noises on the 8th floor, so unsure if where the room is located is a determining factor in the noise that other Trip Advisor commentors have made.

The room design was well done for my needs. However, the carpet in the room was dirty and torn, the upholstery on the couch was torn and insides were spilling out, and the walls needed painting. Whoever is doing the upkeep on this hotel needs to wake up as there are far too many comments on Trip Advisor about this continuing degradation of property.

High speed internet access is $9.95 for 24 hours. Local calls are $1.00. I opted to use dial up access for the $1 local charge versus the high speed cost. $10 a night for internet access is $300 per month basically. This amount is totally outrageous when many hotels are now providing free high speed internet access.

This hotel is very close to the Corner Bakery which makes wonderful chili and chicken noodle soup. Booeymonger's sandwiches were wonderful and the place was always packed so other patrons shared my enthusiasm for their food. The approximating Cheesecake Factory restaurant is next door and surprisingly this was the first Cheesecake Factory meal that both my husband and I found extremely disappointing. Maybe they use different recipes than the other Cheesecake Factory restaurants, but both our meals were disappointing enough that we will probably avoid them all in the future.

This hotel has a great location with the Metro right in the shopping center near the hotel escalator/elevator. The Mazza Galleria across the street provided a movie theater and moderate to upscale shopping opportunities. Lord and Taylor was a short walk down the street. Inside the hotel was a card advertising Enterprise rental cars that would offer a 10% discount to clients and they picked us up at the hotel and took us to the Enterprise site. The Enterprise location closed at 6 p.m. and had more limited weekend hours, so be sure to keep and eye on your watch if you are renting a car. The parking at the hotel for rental cars was $15 a night, so we only rented a car for one day and took Yellow Cab the remainder of our trip. The parking garage for the rental car was rather spacially restricted so I was glad we did not have a large vehicle. Yellow Cab drivers always were prompt and courteous. If you plan on using the taxi, read first online about their local zone charges. When you get in the cab, make sure and ask in advance what the fare is as the zone charges are used rather than the meter in many instances and that way there are no surprises when it comes time to pay your fare. The fares do vary based on time of day, number of passengers, and amount of luggage. I was hesitant to commit to using the taxi cab versus a rental car, but it was far cheaper and actually more pleasant to spend $15-30 a day on taxifare rather than pay $45 for a rental car plus the $15 per day parking fee.

I would probably avoid staying at this Embassy Suites, Chevy Chase Pavillion, again until I started seeing something on Trip Advisor that the management has invested in carpet and general room upgrades.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay July 2005
  • Member since July 01, 2005
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Embassy Suites Chevy Chase Pavilion Also Known As

Address: 4300 Military Rd. NW, Washington DC, DC 20015