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“Metro convenient” 5 of 5 stars
Review of Embassy Suites Chevy Chase Pavilion

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Embassy Suites Chevy Chase Pavilion
3.5 of 5 Hotel   |   4300 Military Rd. NW, Washington DC, DC 20015 (Upper Northwest)   |  
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Hotel website
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Hotel amenities
Special Offer
Cherry Blossom Package
Ranked #13 of 133 Hotels in Washington DC
Certificate of Excellence 2014
GreenLeadersSilver level
Lansdowne, United States
1 review
“Metro convenient”
5 of 5 stars Reviewed 2 days ago NEW

This hotel was perfect for myself and my two sons. We had a king suite which worked out nicely. I put the two little monsters in the bedroom on the king bed and I slept on the pull out sofa. The only negative was that until about midnight the noise from the "hallway" could be heard in the living room. The complementary breakfast was helpful and yummy. The kids were able to find things that they wanted to eat and the staff were very helpful considering I was trying to manage a 5 year old and a 3 year old plus the breakfast tray. :) Our plan was to go to the Smithsonian museums and so the convenience of having a metro stop in the hotel was a major plus. If we travel back to DC we will definitely stay here again!

  • Stayed March 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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111 reviews from our community

Traveler rating
    76
    29
    4
    1
    1
See reviews for
42
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Any
English first
Louisville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at the Embassy Suites at Chevy Chase Pavilion for a business trip. I picked this hotel based on location but recommend it highly based on quality and service. Not only are the guest rooms beautiful, clean and comfortable but the staff go out of their way to make you feel at home. I can't speak more highly of the housekeeping service and would like to especially call out Shannon who did an excellent job of taking care of me and my accommodations while I was there. The extra attention is important when traveling and I knew I would be coming back to a clean and comfortable room every day. The morning breakfast was exceptional and always got my morning started off well. Overall it was a great experience and can't wait for my next trip!

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The manager of this hotel could not have been nicer to us by helping facilitate unnecessary parking fees and cancellation rules which would not work for us. It was perfect for a family of 4 plus 2 grandparents.

  • Stayed March 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel and excellent location. Having the metro station so close is very convenient. The hotel staff was courteous and helpful throughout my stay. Daily breakfast was great, though a little more variety would be nice.

  • Stayed March 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri, United States
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Location, location, location the metro, the mall, Starbucks, CVS all right there. The street was noisy all night and you had no problem hearing it. The water was hot!! The beds were ok, the room was clean. The staff was NOT friendly or helpful. We were put on A waiting list to be called for a room to be available since we were a few hours early. We never received a phone call and I had to call and find out what time check-in was and if there was a room available. Was not a great first impression.

Stayed March 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review, 5 days ago
Dear ShellyE41-

Thank you very much for staying with us and for sharing your review online. I am very sorry to hear that our team did not deliver exceptional service immediately upon your arrival and throughout that day. While we were sold out and had to add you to our priority arrivals list, there is no excuse for us not doing so positively and then executing as promised. You should not have had to call for an update, we should have executed and did not and again, I apologize for our lack of both performance and service.

We hope to have the opportunity to host you again in the future where I am confident that we will be able to deliver the service and room experience you expect of us. Thank you again for staying with us and for sharing your experience.

Jeff Brainard
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed 6 days ago NEW

The location and amenities provided by my stay at this hotel couldn't be beat! Access to the Metro through the hotel area was very convenient as were the CVS Pharmacy and various shops located on site. The hotel staff is friendly and knowledgeable as well. All in all, a great stay!

  • Stayed March 2015, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review, 5 days ago
Dear elainer359 -

Thank you very much for staying with us for your spring break and thank you too for sharing such great comments online. I am very excited to hear that our location and especially our team contributed to a positive experience in total during your visit to Washington DC.

It is our favorite time of the year and we appreciate having you with us and hope to have you back with us again very soon. The Cherry Blossoms will be out in only a couple of weeks, a great excuse to come back!

Thank you for staying and for sharing such positive comments.

Jeff Brainard
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is so convenient. There are numerous shops, restaurants, movie theater, and a Metra stop all within the building complex (you never have to go outside). Clean hotel also has coin operated laundry which is nice for longer stays.

  • Stayed March 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jbrainard, General Manager at Embassy Suites Chevy Chase Pavilion, responded to this review, 4 days ago
Dear Cheryl H,

Thank you very much for staying with us and for sharing some terrific comments. We appreciate the support and for sharing your experience online. We look forward to having you back with us in the very near future.

Jeff Brainard
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Chevy Chase Pavilion

Address: 4300 Military Rd. NW, Washington DC, DC 20015
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Washington DC
#11 Business Hotel in Washington DC
#11 Green Hotel in Washington DC
#44 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Chevy Chase Pavilion 3.5*
Number of rooms: 198
Official Description (provided by the hotel):
A Destination Hotels property, the Embassy Suites at the Chevy Chase Pavilion has been completely renovated and re-invented enhancing our award-winning hospitality and exceptional value. Located in the upscale Friendship Heights district in Washington DC, directly atop the Metro Red Line at the Friendship Heights Station, the Embassy Suites offers all-suite accommodations, exceptional value with out complimentary cooked-to-order breakfast and evening reception, unbeatable location half-way between the Bethesda-Rockville, Maryland business corridor and Washington D.C. Businesses and sites, and an exceptional team of hospitality professionals dedicated to providing an unmatched service experience. With the completion of our major renovation in October 2014, the Embassy Suites Chevy Chase Pavilion now also offers Willie's Bar, an excellent place to unwind after a long day of sightseeing or meetings. Also, Willie's donates 1% of revenues to the ALS Association of DC\MD\VA in honor of Wilfredo Benavides, our longtime Sous Chef for whom Willie's is named after. The Embassy Suites at the Chevy Chase Pavilion is Washington DC's premiere all-suite property. ... more   less 
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Also Known As:
Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
Embassy Suites Washington Dc
Washington Dc Embassy Suites

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