After booking our room directly with the property and ensuring it a late-arrival would not be a problem, we arrived about 9:30pm to smiling faces and helpful staff from the bellmen to the front desk. We were checked in quickly (very nice with a very sleepy and squirmy baby) and went to our room on the 7th floor ($179/night). Room was nice overall: good bed, space enough for our portable crib, clean bathroom. A few indications that updating is necessary - a cut out for an electrical socket (scary with a crawling baby, but we blocked it during our stay), bumps and bruises on the walls, older carpet. We did not encounter the problems some have reported here with the bathrooms, ventilation or early morning construction. Parking is expensive, but we were able to store our luggage in the car after checking out and leave the car at the hotel until we left mid-afternoon without any difficulty. The bell staff was very helpful and friendly.

Had we not used room service or the hotel restaurant, I would be giving a much more glowing review. Room service closes at 11pm, we called at 10pm for simple sandwiches, hot water for the baby bottle, and iced tea. After about 15 minutes on the phone with a difficult to understand person, we determined that about 75% of the "all day dining" menu was not, in fact, all day available. We settled on something that was available and waited over 45 minutes for reheated crab cakes, small iced teas, and no hot water for the baby. The gentleman did go back for the water, but it seemed like a lot of waiting for a little dinner, and very expensive too. The next morning we had breakfast at the hotel as we were running late and needed to eat and go. A paltry buffet was available, anything else would take "at least 20 minutes to prepare" according to the staff. We ate what we could (my husband doesn't eat pork so the bacon/sausage choices were out), and wished we had that $40+ back. The staff was friendly, but the coffee was cold (not just for us - we heard other patrons complaining) at 9:30 am, there were flies roaming about, and I had to find my own highchair.

For those with small children, there are no changing facilities available in the public bathrooms. My little one was changed smack dab in the middle of the hotel lobby on a couch, at the suggestion of the front desk clerk (we had already checked out of our room when nature called).

Overall a nice hotel, but I wouldn't eat there. We made it work with a baby, but it really is more of a business hotel geared for those working with the embassies.

Stayed here in 2004, mostly due to the location (close to the Dupont Circle metro, Rock Creek Park and Embassy Row a good running location) but left after only a few days due to bed bugs biting up my legs. Construction was going on then, so I couldn't change rooms. Didn't try it again on later trips to DC, now that I live in the area, I wouldn't recommend it unless hearing that things have changed.

My family and I were at the hotel for a 3-day conference, with an extra day of sightseeing beforehand. The hotel charged the conference rate ($179 per night, plus taxes) for the 3 nights, and charged the rack rate ($420, after taxes) for the prior night, even though they discounted nights afterward.
Notes: 1. Internet is $12.95 per night. Poor form for a $400-per-night hotel.
2. Our room wasn't ready until after 4 PM.
3. Toilet water level was so high that the guys in the family were made most uncomfortable, and had to adjust in most unusual ways.
4. The room was nearly dark. At this price, a few more lights would have been nice.
5. Staff ranged from merely OK to cordial.
6. Well-located. A WONDERFUL running path on P and 23rd, 3 blocks away, that runs along the Rock Creek Parkway, combining with the Mt. Vernon Bike Trail. PERFECT place for runners or bikers.
7. 1.8 miles to Georgetown, through lovely neighborhoods.
Next time, we'll stay at the Hotel Palomar or Residence Inn, each a block closer to the running path.

Not only has this HILTON hotel DOUBLE charged our AMEX but they have also DOUBLE charged our work colleague who has tried to contact this HILTON hotel and they are not responding....

To add insult to injury here is what happened to us whilst we stayed there...

Room 733: First night arrived at 1am after a 14 hr flight. Having a shower to discover PUBIC hair on the roof of the shower. There was a ball of hair down the side of the toilet. I was to tired too care at that stage. Next day the toilet stopped working so we moved rooms to Room 704, this had a bad bed that after 2 nights my husband and I had to ask to move rooms because our backs were hurting (there was no support in the middle of the mattress so you rolled into the middle of the bed all night long.... so they asked me to test the bed in Room 705 same problem with the mattress, then room 311 again the mattress so then after I had complained they moved me to room 624 and that was great except I went to unpack and there was no safe to put our passports into and they don't have safes at the reception desk so then they put us in room 608 (I think) and finally after 6 rooms I had a bed, toilet and safe. I really didn't think that was asking for too much.

I would NOT recommend this HILTON hotel to anyone