The staff at this well-maintained hotel exceed at delivering superior customer service! We arrived a few hours earlier than the stated check-in time, and were greeted with a warm, inviting welcome. Our room was not yet ready, but the front desk offered to check our bags, which allowed us the opportunity to grab some lunch. They promptly called us when our room was available. Upon check-in, we were fully given a description of all services, dining hours and other pertinent information useful for our stay. The room was a bit small, but for the two of us it was fine. We had a nice view overlooking the city with the Washington Monument in the distance. I was amazed at how quiet the room was. I was expecting to hear air traffic flying to/from Reagan and car traffic at all hours; this was not the case at all. We were there for some very cold February days and it was a welcomed surprise to find the heat worked perfectly to keep us toasty and warm. The very small bathroom had a pedestal sink which, as a woman, made it a bit of a challenge finding enough space to place hair and makeup products in the mornings. I adapted just fine, but a lengthier stay would be a bit of an inconvenience. The wood furnishings in the room were a tad worn around the edges, but overall the room appeared to be very clean and all other furnishings in good condition. The bed was comfortable, yet the flat pillows were not conducive to a perfect night's sleep. This hotel is in a perfect location for access to the Metro and plenty of dining and shopping within walking distance. If we need another future overnight in DC, we would not hesitant to book a room here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for the review on our hotel. We appreciate the kind words about our service. Our goal this year is to renovate our guest rooms and the bath will have a new configuration. Please come back.
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.