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“Nothing special” 3 of 5 stars
Review of Courtyard by Marriott Washington DC \ Dupont Circle

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Courtyard by Marriott Washington DC \ Dupont Circle
3.0 of 5 Hotel   |   1900 Connecticut Ave NW, Washington DC, DC 20009 (Adams Morgan)   |  
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Ranked #76 of 130 hotels in Washington DC
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Nothing special”
3 of 5 stars Reviewed February 26, 2013 via mobile

Just the very basic hotel services. The bistro is over rated with very little options on menu. We had to go out for breakfast either to universal bagels accross the street or the starbucks at dupont circle. The room has no mini bar. Creams and body wash are of poor quality. Kinda good location but still 15 mins walking distance from everything.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
amont758, General Manager at Courtyard by Marriott Washington DC \ Dupont Circle, responded to this review, March 6, 2013
Dear Guest,

Thank you for your review. I appreciate your comments regarding our facility and amenities. All feedback is helpful to us in order to understand the guest perspective.

Please contact me directly, should you wish to discuss your stay further.
SIncerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
Albert_Montone@Doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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311 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Keene
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2013

We booked this stay very quickly without first checking out the hotel. We were pleasantly relieved when we arrived in the middle of the night to a friendly and helpful staff. From the front desk, to the waitstaff in the hotel lounge and the chamber staff, who met our special requests. The hotel was clean and comfortable and the room service showed up right on time!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard by Marriott Washington DC \ Dupont Circle, responded to this review, February 21, 2013
Dear Guest,

Thank you for the nice comments about our staff and the service you received during your stay. It is a pleasure to get positive feedback on our performance. Please come back again. Contact me directly should you need any other assistance.

Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC/Dupont Circle
A member of the Doyle Collection
202-332-9300
Albert_Montone@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennett Square, Pennsylvania
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 11, 2013

The hotel itself is clean and decent but not extravagant. What separates this hotel from most is the willingness of the staff to make sure its guests are treated above and beyond expectations. This will be our new regular hotel when traveling in DC.

The location is also ideal for walking to many attractions.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard by Marriott Washington DC \ Dupont Circle, responded to this review, February 12, 2013
Dear KnoxRents,

Thank you for making us your hotel of choice when visiting Washington DC. It is a pleasure to receive such a great review about our staff and service. See you soon.
Sincerely,
Albert Montone
Courtyard by Marriott Washington DC/Dupont Circle
A member of the Doyle Collection
202-332-9300
Albert_Montone@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
166 reviews 166 reviews
40 hotel reviews
Reviews in 44 cities Reviews in 44 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed February 6, 2013

The staff at this well-maintained hotel exceed at delivering superior customer service! We arrived a few hours earlier than the stated check-in time, and were greeted with a warm, inviting welcome. Our room was not yet ready, but the front desk offered to check our bags, which allowed us the opportunity to grab some lunch. They promptly called us when our room was available. Upon check-in, we were fully given a description of all services, dining hours and other pertinent information useful for our stay. The room was a bit small, but for the two of us it was fine. We had a nice view overlooking the city with the Washington Monument in the distance. I was amazed at how quiet the room was. I was expecting to hear air traffic flying to/from Reagan and car traffic at all hours; this was not the case at all. We were there for some very cold February days and it was a welcomed surprise to find the heat worked perfectly to keep us toasty and warm. The very small bathroom had a pedestal sink which, as a woman, made it a bit of a challenge finding enough space to place hair and makeup products in the mornings. I adapted just fine, but a lengthier stay would be a bit of an inconvenience. The wood furnishings in the room were a tad worn around the edges, but overall the room appeared to be very clean and all other furnishings in good condition. The bed was comfortable, yet the flat pillows were not conducive to a perfect night's sleep. This hotel is in a perfect location for access to the Metro and plenty of dining and shopping within walking distance. If we need another future overnight in DC, we would not hesitant to book a room here.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard by Marriott Washington DC \ Dupont Circle, responded to this review, February 8, 2013
Dear Kribbean,

Thank you for the review on our hotel. We appreciate the kind words about our service. Our goal this year is to renovate our guest rooms and the bath will have a new configuration. Please come back.
Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
202-332-9300
Albert_Montone@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood, New Jersey
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 25, 2013

Stayed there on a Friday night, so the place was pretty quiet. The staff was very friendly and helpful. Room was rather small, but not bad for DC rooms. Had a great view of the Washington monument. Small Bistro in the lobby was typical courtyard fare. The parking garage is a little tight, but you can take the garage elevators directly to your room floor. Nice area for walking, lots of restaurant offerings close by.

Room Tip: Ask for a room with a Washington Monument view on a higher floor.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard by Marriott Washington DC \ Dupont Circle, responded to this review, January 28, 2013
Dear Guest,

Thank you for the great review. I appreciate your comments about our staff and service. Please come back.
Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
202-332-9300
Albert_Montone@doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2013

Loved this hotel, the staff was so friendly and helpful! The room was a bit small but the bed and pillows more than made up for it. Very close to many restaurants and not far from the metro. The service

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard by Marriott Washington DC \ Dupont Circle, responded to this review, January 25, 2013
Dear Lhamons,

Thank you for the kind words about our hotel. I appreciate your business, please come back.
Albert Montone
General Manager
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
202-332-9300
Albert_Montone@Doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 18, 2013

About a ten minute walk from Dupont Circle, this hotel is quite pleasant. The rooms are on the small side with small bathrooms, but the south-facing rooms on the upper floors have a nice view of the city. Even though my room was near the elevator I heard very little hallway noise.

The strongest asset of this hotel is the friendliness of the staff, including front desk, housekeeping, and Bistro staff. Everyone makes you feel welcome. When I checked in and told the front desk clerk my name, he immediately told me I had received two phone calls before I arrived. I was impressed.

Room Tip: High floor with view of city.
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amont758, General Manager at Courtyard by Marriott Washington DC \ Dupont Circle, responded to this review, January 21, 2013
Dear WillinNYC,

Thank you for the kind words about our staff. I appreciate the great review and how you mentioned our fantastic location. Please come back and visit us soon.
Sincerely,
Albert Montone
General Manager
Courtyard by Marriott Washington DC\Dupont Circle
A member of the Doyle Collection
202-332-9300
Albert_Montone@Doylecollection.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Washington DC \ Dupont Circle

Address: 1900 Connecticut Ave NW, Washington DC, DC 20009
Phone Number:
Location: United States > District of Columbia > Washington DC > Adams Morgan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Family Hotel in Washington DC
#76 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Washington DC \ Dupont Circle 3*
Official Description (provided by the hotel):
The Courtyard Washington, DC/Dupont Circle is a hotel located in the nation's capital with easy access to metro, attractions and landmarks as well as all 3 major airports (Reagan National, Dulles International and Baltimore/Washington International). ... more   less 
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Also Known As:
Courtyard By Marriott Washington Dc Dupont Circle Hotel Washington Dc
Courtyard Washington Northwest
Courtyard Washington Dc
Washington Dc Courtyard
Washington Dc Marriott

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