This is the third Kimpton property we've stayed in and, while some areas weren't quite as luxurious as the others (Palomar in DC & Lorien in Alexandria, VA), the service here outshone both of those.
After our reservation, we had received an email from Ryan Cimei (the hotel's general manager) asking whether we were traveling for any special occasion, to which I replied that we were celebrating our anniversary as well as my husband's safe return from deployment. Assuming this was an automatically generated email, I expected perhaps a "happy anniversary" greeting, but nothing beyond that. Imagine our surprise upon check-in to receive a beautiful dessert plate with chocolate chip cookies, a flourless chocolate cake, sliced strawberries, and a bottle of sparkling wine! Best of all, there was a wonderfully personalized handwritten note from the staff which will serve as a permanent memento of our anniversary celebration.
The room itself was so unique, with multiple seating areas, nooks & crannies. Extremely large by DC standards, and with thoughtful touches that set the Kimpton properties apart from others.
Great location within easy walking distance to Dupont Circle, Farragut North & Farragut West Metro stations, as well as multiple shopping, dining & nightlife destinations.
For us, what sets this particular Kimpton property apart from others both within the chain & elsewhere, was the personal service. From the initial contact with the hotel, to the front desk staff, bartenders, housekeeping, everyone was wonderful. They all appeared to genuinely enjoy their jobs and one another. So refreshing, and it really made all the difference. We will definitely seek out the Topaz on our next visit to the city.
Thank you, Ryan & staff, for making this such a wonderful experience!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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What can I say?! Thank you so much for posting such an amazing review from your recent stay. I am so happy that you guys had such a great time and the team took such amazing care of you.
We hope to see you for every anniversary coming up over and over and celebrate with you.
Thanks again and Happy Holidays!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.