Don't be put off by the outside of this hotel. The rooms are excellent and the staff without exception are great. We had some issues with our room door lock and they went out of their way to sort it out and even gave us complimentary breakfast for the inconvenience. The location is great and we walked from the hotel to all the sites and downtown (probably about 30minutes walk). Plenty of restaurants in the area. Valet parking is great albeit a bit expensive (no doubt there are some alternatives nearby but being our first visit to Washington we did not know the options and the valet parking was very convenient. Our stay was truly memorable thanks to this hotel and staff and we would certainly stay here on a future visit.