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“CALL 911 VERY RUDE BASEMENT ROOM KICKED US OUT MADE 3 LADIES DRESS IN FRONT OF HIM” 1 of 5 stars
Review of Windsor Inn

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Windsor Inn
2.0 of 5 Hotel   |   1842 16th St. NW, Washington DC, DC 20009 (Dupont Circle)   |  
Hotel amenities
Ranked #112 of 130 Hotels in Washington DC
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“CALL 911 VERY RUDE BASEMENT ROOM KICKED US OUT MADE 3 LADIES DRESS IN FRONT OF HIM”
1 of 5 stars Reviewed April 12, 2013

Rude Put us in a basement room after settled in bed a man knocked on door I opened man pushed open the door and demanded we leave said we had no booking of course we did He make us 3 women get dressed in front of him Then kicked us out My husband said I should have called 911 but upset not thinking

  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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194 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Morrisville, Pennsylvania
Top Contributor
92 reviews 92 reviews
15 hotel reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 8, 2013

What a lovely hotel!

Located a few blocks off Dupont Circle, this is a perfect place to stay. It's got a B&B type of amibance - quiet, friendly, and very, very affordable. Lots of brick, wood; it's got a quiet elegance that's refreshing in a world of plastic and glitz. Great Wifi! I'll definately return!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Takoma Park, MD
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

I work in DC and can always count on Windsor Inn to come through for me when a significant weather/political event is happening in Washington, DC. Always friendly, rooms shining clean, front desk and anyone else that I see very friendly and helpful. I can't wait to see my cat friend, Mimi, when I get there who knows her boundaries and is very friendly to everyone who wishes they were home, but need to stay in a hotel that feels like home. Extremely accommodating for the location, price and a little get away from the drive home.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hbg PA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed March 1, 2013

Craziest bad service I've ever received in all my years of travels throughout the world. I rarely post an uncomplimentary review....This one is necessary and well deserved after absolutely NO consideration of a return of two emails and three voice mails re. stay.

Check-in was fine....Gentleman was kind; room was clean for the price; bed was decent.

Next morning of two night stay finds breakfast room totally a mess...dirty dishes falling out of bin directly beside the food....cute cat roaming premises....but 'masses' of cat hair on the main dining room table....nicely asked if decaf was available, and was simply told, "We don't have it" (not a biggie...but played-in to the awful service).

Come back early evening to change for dinner and find the 'Service Please' sign still on door....No housekeeping service whatsoever~ Called downstairs...No answer....Walked downstairs to front desk to find employee sitting there playing with his cell phone. Kindly informed him of no housekeeping service....No apology whatsoever...I had to ask for towels...followed him down the hallway to a closet...got towels but no washcloths in sight; said 'thank you' - and proceeded back to room while he played with his phone.

Later that night after coming back from dinner, I asked a separate front desk staffer for my room key (you check them in and out of front desk); guy reached for it; hands it to me; and literally 'Grunts' at me. Again, kindly said, "Thank You," and proceeded to room.

Morning of check-out....same mess in dining room, only lots more cat hair this time; three housekeepers came in and made selves breakfast while socializing with each other - and while guests were waiting for them to move to get their own breakfast (note...this would be the SAME staff who didn't touch the room).

Checked out at front desk; same dude from evening before who was playing with his phone - again there doing the same thing; looked up at me; and 'muttered,' "Put your key in the basket." NO niceties from him; questions re. stay; apology; etc. NOTHING~~~

I called two days later and was given the name of the GM who manages all four properties ('Allen'), including The Baron Hotel, and have called to leave messages three times and sent email twice (couldn't have been nicer with the note, btw)....NOTHING nearly two weeks later.

Need I say more?

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evesham, New Jersey
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 19, 2013

A modest but comfortable hotel equidistant between 4 very trendy areas; Adams Morgan, Dupont Circle, Logan Circle, and the U Street Corridor. In a very quiet and attractive neighborhood. Clean rooms, hot shower, and a decent complimentary breakfast. At $86 for a couple, a real bargain!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 14, 2013 via mobile

We were very happy with this hotel, the people on the desk were lovely and very helpful. The decor was a little out dated but the rooms were spacious and clean, the breakfast was great with a brilliant selection of pastries! We loved the Cat it gave a nice homely feel to the place, plus she was so cute. The location was really good and the metro was not far. If I was to say one bad thing it would be that having no lift made getting up to the top floor with huge suitcases horrible, but that's just being nitpicky!!

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 5, 2013

We were told our room was $76 per night. We arrived and came to find out that our room was actually $96 for the night (plus tax it was $110).

Great room, comfortable beds, and extremely friendly and helpful staff.

Their site needs to be updated with the correct prices.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Windsor Inn

Address: 1842 16th St. NW, Washington DC, DC 20009
Location: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi )
Hotel Style:
Ranked #112 of 130 Hotels in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Windsor Inn 2*
Number of rooms: 46
Official Description (provided by the hotel):
The Windsor Inn is a charming forty-eight room European-style hotel conveniently located on 16th Street several blocks from either the DuPont Circle Metro station or the Memorial/Cardoza Metro station. Business travelers as well as tourists seek out the Windsor Inn for its rooms that offer comfort, location, and value. The Windsor Inn's art deco lobby has original moldings and floor tiles from the 1920s renewal. ... more   less 
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Also Known As:
Windsor Hotel Washington Dc
Windsor Inn Washington Dc

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