Once we arrived to the hotel late at night our room was approximately 83°F. We called downstairs to ask about the air conditioning unit (as it was a typically hot DC day and therefore air conditioning should already be a priority to them). They informed us that they can call engineering in the morning. I said this is unacceptable because the room is (hyperbolized) "thousand degrees" and they instructed us that they would see what they can do and proceeded to transfer us to a room in the old wing (our original, hot room was in the new wing with a nice amenities including a refrigerator in the room and a newly remodeled bathroom). However the room we moved to was in the older more rundown wing with rust stains in the bathroom dirty carpeting and musky odor (in addition to not being much cooler with an antiquated AC system that took 1-2 hours to cool room). Given the inconvenience of moving all of our stuff (of course the unfriendly staff did not help us move anything) I would have assumed we would be upgraded if anything not downgraded to a dirty noisy old room. We used to consider the Georgetown a very good bargain because it's an wonderful area and perfectly located to the Georgetown campus however we will never be staying there again unless something drastically changes.
- Official Description (provided by the hotel):
- Historic boutique hotel located in the heart of Georgetown, Washington DC. Full service hotel offering upscale amenities and the Daily Grill Restaurant and Bar. ... more less
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- Also Known As:
- Georgetown Hotel Washington Dc