I have stayed at the Watergate numerous times when I am working at the Kennedy Center. This last time I had a great room and no problems. The Watergate has not been consistent though. There have been times the staff has been rude at the front desk. The elevators don't always work properly also.
The Watergate is now closed for what they call renovations. I heard 2nd hand while I was there that it really was permanently closed as a hotel and is being redone as apartments and condos like the rest of the Watergate complex.
I will miss it.
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