My partner and I were having a stressful day from preparing for Hurricane Sandy from waiting in line in our car for 5 sand bags for 3 1/2 hours, packing, preparing our apartment, etc. We booked at another hotel who was actually closer to us and were utterly disappointed and grossed out and did not stay. Then, we came across Capitol Skyline Hotel also near our apartment and just a great location. Upon check in the gentlemen at the reception desk, Pablo truly made my partner and myself very happy and has shown us the best, most GENUINE customer service. From arrival though he was busy and working alone it seemed, he was simply very kind. He even upgraded us to a suite for the night for our troubles. He did not have to do this. We will remember this for a long time. I hope management recognize him and realize what a great asset he is; a great future is in store for him at this pace. Thank you Pablo!
Original room 416, upgraded suite 434.
- Official Description (provided by the hotel):
- The Capitol Skyline Hotel is a boutique style hotel located very conveniently to all major attractions. We are located only 5 blocks from the Capital and Library of Congress, 3 blocks from the Nationals baseball stadium and less than 1 mile to the Air and Space museum along with other Smithsonian museums. The Capitol Skyline Hotel is a full service hotel catering to the needs of a highly international clientele. It is an ideal location for guests who need to see the sites, do business "on the hill" and for those who are in town to see a baseball game! ... more less
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- Also Known As:
- Capitol Skyline Washington Dc
- Hotel Capitol Skyline
- Washington Dc Best Western